Phoenix Electric Trailer Jack - A-Frame - 22-1/2" Lift - 4,000 lbs

by: Joe02/15/2024

I installed this on a construction tool cargo trailer. This trailer is outfitted with solar and a battery bank so an electric jack was a no brainer since I already had plenty of power storage. I didn't want to install in the stock jack location so that I could fully open my truck's tailgate. I was able to find a bolt-on jack bracket from a different online store, which made for a easy installation without welding. The same electrician that installed the solar and batteries wired the jack into the elec system and he said it was slick. The trailer has several thousand pounds of tongue weight and this jack has no problem lifting it. The memory settings are handy. This saves quite a bit of time connecting and disconnecting. With the push of a button the trailer jack lifts or lowers automatically while I deal with the safety chains, break away cable, and 7 prong plug. Just as advertised it lifts very quickly even under load. It was installed about a year ago and it's still going strong. I give this a 5 star rating without hesitation. Strong, durable, and well made.1732557

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by: Andreen Motorsports04/21/2023

I LOVE this jack.
I cant stand pushing a jack button and waiting forever for the jack to run up or down, I wanted something faster. This is it!!
No issues lifting my loaded race trailer, smooth operation, no standing in the rain for 10 minutes waiting for it to run up off the ball of the truck. Best accessory I ever bought for my trailer.
Definitely recommend!1561167

Andreen M.

4/21/2024

My jack actually stopped working about a month ago. It had plenty of power, batteries charged, truck hooked up, nothing mattered, all it did was beep when you pushed the button. I called UltraFab and explained the situation. The woman I spoke to said that there were a couple of years that some had control panel problems. She immediately got me another jack shipped and I received it 4 days later. What a great company with great customer service!! A lot of companies would say youre just sol but UltraFab stood behind their product 100 I will forever be an UltraFab customer!!

by: Mike11/26/2023

I have had 6 trips with the Phoenix 4000 and it worked great for first 4 . Hooking up for 5th trip I pressed button to raise . Button lite up for a second then turned off. Trailer did not raise . I turned power off then back on hoping to reboot and it worked.
It failed again at camp . I used ratchet to operate. When I got home I found 30 amp fuse blown inside of camper . I replaced fuse . I also believe inline fuse provided was loose at spring so I replaced with30 amp blade style fuse . It has worked perfectly now and hoping it will continue.1696226

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Just installed the jack and compared to the one provided on the travel trailer, it appears much more robust. I purchased this jack for the extended warranty and the ability to manually extend and retract the jack with a socket and drill. The top of the jack was cracked upon receipt despite the foam padding. Ultra Fab was eager to send a replacement top at no cost immediately. Love the customer service.1769288

I like the Fast Jack and the memory function seems like it'll be great. It did get damaged during shipping but we're going to silicone it up and use it. Shipping packaging could be better.1744465

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by: David02/16/2024

Very happy with the performance of this trailer jack.The speed is so fast and it has held up very well.1733054

Easy install. Love the memory functions and speed of operation. Also, how can you beat a 10 year warranty?!?!?1773824

I have bought a few items from Etrailer and have found them to be one of the best company to do business with. When I have a question or a issue (which was my fault) they help me solve any problem I had.They have a very fast and very competent customer service department. I can't say enough good about them. Tony1753913

This Phoenix Electric Trailer Jack - A-Frame - 22-1/2" Lift - 4,000 lbs unit works great. It lifts my car hauler quickly, and with ease. Based on other reviews, I was unclear if the tailgate on my Chevy 2500 would fully open with this jack installed. I installed it with the controls facing to the drivers side to provide additional clearance. With weight on the trucks receiver, the tailgate just contacts the jack when opening, but will fully open. If the jack is extended, and the receiver / tongue is raised, it provides enough clearance to open fully without contact. I'm very happy with this purchase.1671079

by: Patrick04/13/2024

I'm on my fourth warranty replacement right now, the latest one has been redesigned to solve the problem I kept having with their control pads. Hopefully nothing else breaks but I have very little faith in ultra fabs designs. Their warranty on the other hand is second to none, call them up and they will get you a new one in the mail right away. At the end, their jacks were only lasting a handful of travels before they died so at that point I could care less what bells and whistles it has as far as memory settings and a remote, I just need to not get me stuck; the jacks kept malfunctioning and would randomly fully extend and stop responding. Imagine my frustration when this happened while driving and my stupid jack started scraping the road I had stop in the middle of the highway with no way to get it back down.1766540

by: Travis07/13/2023

I Love the speed of its raising and lowering. I loved the memory button. Haven't used my trailer all winter and when I went to hook it up, I pressed memory #1 and it raised up to the position to back underneath it. How cool is that? To me, this is the number one best jack on the market.1623170

by: Richard 12/27/2022

I have these jacks on my fish house so they have been used in -25F temps. The jacks work great and they are fast.1489953

Richard

12/28/2023

Still working as should but one jack sounds a little rough on retract.

Mike L.

12/28/2023

@Richard Has the jack ever been over extended or retracted? Doing so can damage the jack. The jack is covered by a 2-year warranty.

by: Daniel05/21/2023

Keep scrolling!
This jack has been replaced twice now within a year. Thankfully Phoenix does send a replacement but having a 16' enclosed trailer stuck to your truck gets old quick. Also, the option to manually turn the jack by hand does not work when the jack freezes up1584013

by: Kevin05/12/2023

worked great for 1 year, 4 months. I will be submitting warranty claim. the jack suddenly popped a fuse and stopped working. my electrician checked it and says it is an internal dead short in the motor. lucky me....1576587

Jenny N.

5/15/2023

This jack does have a two year warranty and I will send over the warranty return instructions to you.

Easy to install, works very well. Mounting the unit sideways to provide more clearance for the tailgate makes the light point sideways. All fasteners come up from the below which eliminates the possibility for rust. Nice design...1617799

THIS JACK IS BY FAR THE FASTEST AND MOST USER FRIENDLY.I WOULD HIGHLY RECOMMEND THIS JACK.1732997

Easy install. Other than the speed of this jack the best feature is you can mount the front of the jack facing the drivers side so you now have room to lower your tailgate without it hitting the jack.1594991

by: Jacob01/21/2023

Very smooth and quiet operation, and seems to be plenty powerful for my trailer. Easy install and no issues after one year. Very happy with this jack.1503045

by: Lonny A09/13/2016

This is the best jack I have had (and I seem to have gone thru quite a few). It was a quick and easy install for a replacement and I have found it is the fastest jack to raise or lower my hitch. It is also one of the quietest I have ever used. Great for early morning packing and not waking up all the neighbors. :) The jack seems a lot stronger than other jacks I have used and better built with less plastic on it than most. Would definitely replace any manufacture supplied jack on a new trailer with this one again on a heartbeat!294153

Lonny A.

9/13/2017

I have had a problem with the switch on this jack. It was the first generation of the jack. I spoke with Ultrafab and they replaced the whole jack with a new one without any issue to correct the issue. I am very impressed with the Jack and especially the great customer service! Cant be beat!

by: James 08/23/2022

This jack is amazing. Fast. Quiet. The memory is very useful. The extra mounting holes on the base plate allow you to spin the jack to place it so that the truck tail gate will not strike the head of it if you drop the tailgate. I highly recommend this jack.1371853

Installation was very easy. Just pulled off the old jack and installed the new Phoenix. Wired it up an WOW!! This thing is FAST!! My travel trailer is 36' long. This operates it up and down like it weighs nothing! My old jack quit working 2 months out of warranty and it NEVER operated half as fast as this one. If the durability is as good as the operation this may be the best tongue jack ever! Being able to double click the up or down button for automatic operation is a great idea! If any problems arise I will try to update this review.1338473

etrailer sent me a used electric jack that another customer returned because it was defective. I know it's defective because the the email between the customer and Greg S at customer service was inside the box. The box was obviously very damaged, taped in areas that were torn, had someone else's shipping label on it, and the jack was filthy. Byron H and Scott H (the two that gathered and packaged my shipment) should have to go remedial training on how to do their jobs. Every item I ordered was opened, there were multiple items just loosely thrown in with one heavy box bouncing around. Terrible experience with etrailer. Sucks when a company stops caring about quality and would rather just let customer service fix their issues. Way to ruin it for the customer!1202424

Jenny N.

11/15/2021

I will have our customer service team reach out to you.

by: John L.04/11/2021

After only a few uses the jack quit working. First the memory settings kept getting "forgotten". I reprogramed them twice before they quite working altogether. I kept using it without the presets but later it would not go up and down. I had to use a wrench and the provided socket to to move the jack which was much harder than expected. While I was turning the jack it started running, ripped the wrench out of my hand, and the wrench handle put a hole in my propane tank cover. The manufacture replaced the jack at no charge but would not do anything about my propane cover. After using the 2nd jack awhile in now is making clicking noises as the tongue is lowering. It sounds like maybe there is a tooth missing on one of the gears. My tongue weight is around 1400 lbs so well below the rating yet the jack does not seem to be holding up well even though it is not use all that often.

Otherwise I do like the jack. It is fast and the memory presets are a nice convenience. I also like that the head is smaller than other similar units.1008222

by: Scott 09/29/2022

One year anniversary of installing this on my Airstream Basecamp, works great and really makes life a lot easier compared to the hand crank that came with the trailer.1430236

by: John 09/28/2022

The jack is very nice. We had an issue with the original; however, etrailer and the mfg immediately replaced it. As always great customer service!1428418