etrailer Tongue Weight Scale for Campers and Utility Trailers - 2,000-lb Capacity
(630 reviews)
Price: $197.73
In Stock
etrailer Tongue Weight Scale for Campers and Utility Trailers - 2,000-lb Capacity
Item # e99044
Retail:$212.30
Our Price: $197.73
You Save: $14.57
In Stock
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etrailer Tongue Weight Scale - e99044
- Analog Scale
- 2000 lbs
- etrailer
Measure your trailer's tongue weight with this easy-to-use scale. Connect the scale to either your trailer's ball coupler or to its 2" jack for a weight reading. Unlike other scales, blocks or wood are not needed for setup.
Features:
- Scale measures your trailer's tongue weight to help ensure your trailer is properly loaded
- Lets you know if you need to adjust your load before you tow
- 2 Easy and convenient ways to use the scale
- Measure at your trailer's coupler before hookup
- Measure at your trailer's jack after hookup
- Sturdy steel footplate helps keep scale level for an accurate reading
- Zinc plating on footplate and pins resist corrosion
- Aluminum body is long-lasting and won't rust
Specs:
- Fits 1-7/8", 2", or 2-5/16" ball couplers
- Fits jack with 2" diameter inner tube
- Foot or wheel must be removed for use
- Capacity: 2,000 lbs
- Maximum height (when hooked up to coupler): 17-1/4"
- Ground to center of top pin hole: 6-1/4"
- Maximum height (when hooked up to jack): 7-1/8"
- Height from footplate to where jack sits in scale: 5"
- Footplate dimensions: 6-3/8" long x 4-1/2" wide
- Tics on gauge sit at 50-lb increments
- Lifetime limited warranty
What is Tongue Weight?
Tongue weight (TW) refers to the weight that the fully loaded trailer exerts downward on the hitch ball of the tow vehicle. Tongue weight is typically 10 percent - and should not exceed 15 percent - of your gross trailer weight. For example, a 10,000-lb trailer should have a tongue weight between 1,000 lbs and 1,500 lbs. You can adjust the tongue weight of your trailer by removing or adding cargo, or by redistributing the load on the trailer. The tongue weight should not exceed the capacity of your tow vehicle, your hitch, or any of your towing components.
Why is Tongue Weight So Important?
Simply put, too little tongue weight can cause trailer sway and too much tongue weight can cause the tow vehicle to perform poorly. You may have difficulty steering, gaining traction, or braking when driving a setup that has too much weight pushing down on the rear of the vehicle. Ultimately, towing with an improper tongue weight can cause you to lose control of your vehicle or cause your trailer to separate from the vehicle.
Measuring Tongue Weight at the Coupler
The etrailer tongue weight scale has 2 different configurations, which provides you with some nice flexibility when you're loading up your trailer. The standard configuration lets you measure your trailer's tongue weight at the coupler.
First, get set up on stable, level ground - like your driveway or a parking lot - to ensure that the scale will function properly. Position the scale right under your coupler so that the ball will fit into the coupler's socket. Lower your trailer down until its weight is fully supported by the scale and not the jack. Then use the scale's gauge to determine the tongue weight.
Measuring Tongue Weight at the Jack
You can also use this scale at the trailer jack, without the hassle of having to disconnect and move your truck or trailer out of the way. Just attach the scale to your jack's 2" inner tube instead. To set up the scale, remove the pins and clips, pull out the center support tube, and replace it with just the top portion of the scale, which includes the gauge and hitch ball. The scale will sit upside down in the foot, with the ball on the bottom. Once it's in place, secure the scale to the foot with one of the pins.
To attach the scale to your jack, first crank the trailer jack until the footplate or wheel is about 8" off the ground. Then remove the footplate or wheel from the jack and replace it with the scale, pinning the scale in place. Lower the jack until the scale's footplate is sitting on the ground. Unlatch the coupler from the hitch ball and raise your trailer until it is supported entirely by the jack (and the scale). Then use the scale's gauge to determine the tongue weight.
Note: The etrailer tongue weight scale is not intended as a trailer support device. The scale should not be left on the jack during travel or storage.
e99044 etrailer Trailer Tongue Weight Scale - 2K Capacity
Compare to Sherline 5780
Installation Details
California residents: click here
Customer Satisfaction Score:
93% were satisfied with this product
7% of customers were not satisfied
- Defective
- Arrived Damaged
- Product did not meet expectations
Customer Reviews
etrailer Tongue Weight Scale for Campers and Utility Trailers - 2,000-lb Capacity - e99044
Average Customer Rating: 4.7 out of 5 stars (630 Customer Reviews)
Measure your trailer's tongue weight with this easy-to-use scale. Connect the scale to either your trailer's ball coupler or to its 2" jack for a weight reading. Unlike other scales, blocks or wood are not needed for setup.by: James07/27/2023
It worked great the one time I used it when I bought it a year ago. It was very helpful to see my tongue weight was over 1,000 lbs. That knowledge helped me understand the suspension sag on my tow vehicle. Unfortunately, it no longer registers any weight even with full tongue weight applied. I think the seal has leaked hydraulic fluid because the outside is very oily. Sadly it's now useless.
by: Steve02/27/2022
In my review of the tongue scale, in the following pictures, you can see in the picture the scale in action with the tongue weight is 2,000 lbs. after all the weight is removed off the tongue jack. The dry weight of the Toyhauler is 10,926 lbs. and the GVWR is 16,000 lbs. I built a box with padding to protect the scale from damage. The reason I purchased this scale is to know what the tongue weight is when the weight with and without a UTV/Side by Side is inside the Toyhauler trailer. The garage is 17 feet long and the total payload capacity of the trailer is 5,074 lbs. If you but have a 14 ft. long or 12 ft. long toy and drive it into the trailer, were you place the toy inside the trailer the 17 ft. long garage. It can have a big effect on tongue weight if the toy is centered over the triple axle or is farther forward or the toy is closer to the loading ramp. The weight of a 2,500 lb. toy can move a lot of weight around and inside the trailer when you have 3 or 5 ft. of space to achieve the correct loading to stay within the (1,600 to 2400 lbs. when fully loaded) or 10% to 15% rule on the bumper pull tongue weight guidelines. The total tongue weight is 2,000 lbs. with the trailer almost down to the dry weight rating. Because there is no toy inside the trailer to counterbalance the nose weight of the Toyhauler the trailer tongue weight is higher than it should be so a weight distribution hitch is critical.
Steve
2/28/2023
Great, I should have bought this scale first before I purchased my first hitch, the rule of thumb of 10 to 15 is a good wild guess but not true. The only way to know the trailer coupler tongue weights is to measure where the hitch ball connects to the tow vehicle. In my case, it was almost 20
by: WestB8705/19/2023
Worked perfectly for our purpose. We have a ‘22 KZ Sportsmen SE 301BHKSE with a GVWR of 8000lbs, factory loaded weight of 6250lbs and factory loaded tongue weight of 810lbs.
We tow with a ‘14 Lincoln Navigator L with factory tow package that has a tow capacity of 8500lbs and 900lb hitch rating. The Navigator has all new KYB Strut-plus assemblies along with front and rear Hellwig swaybars.
We use an Equal-I-zer 10k weight distribution hitch. At 6 washers on our Equal-I-zer, we were bouncing off the bump stops and the rear was squatted 3” even after reaching the Equal-I-zer recommended front end drop. I moved to 7 washers and it felt better, though the rear was still squatted two and a half inches. I readjusted the hitch to 8 washers and the vehicle was squatted a half inch in front and 1 inch in rear.
I didn’t test drive it, but my instinct told me that something wasn’t right if I had to put THAT much weight distribution into play so I ordered the scale. Turns out our camper’s hitch was weighing in at 1150lbs and we had taken 2 trips that way! Removing all of our things from front storage brought us down to 1000lbs. After much weight shifting and learning a new packing method of our things (meaning NOTHING in our front storage compartments, all of our supplies and camp setup items behind the axle, and other items) we got our tongue weight down to 750-800 depending on propane tank load.
This scale has been a learning experience and should greatly enhance the towing experience. Now to go readjust our Equal-I-zer again, but now for the last time. We will now be able to get the tongue weight the same regardless of load and keep our camper pulling experience constant.
by: Thomas 11/10/2022
I have multiple trailers and I use my tongue weight scale all the time to keep my tongue weight between 10 - 15%. The etrailer scale works great. It’s accurate and doesn’t require batteries which I really like. It’s a great tool.
Thomas
11/21/2023
The scale works great. The only problem I have is the oil is leaking out of the gauge, very slowly. It’s been about a year and a half and about 12 the oil is out of the gauge. I wrap a rag around it to soak up the oil.
by: JEM11/18/2022
Items packed well and delivered in good condition
Jem
11/20/2023
Product qorks as advertised
by: Scott10/27/2023
I really loved this the one time (first 5 minutes) we used it. I appear to have the same problem the other reviewer had. We successfully weighed our tongue weight (approximately 650lbs) and then readjusted the cargo. Minutes later we then weighed again and this time the needle didn't move. We did notice a clear oily residue but was hoping that it was just a fluke. There was still oil in the display area. Fortunately our trailer hitch that we love from trailer has a crude scale. It's no where near as accurate as a tongue scale but since we were able to mark the cruse scale on the hitch we have a ballpark as to what our properly loaded trailer is. So we put it back on the shelf until we had time to deal with it. When we reached out to etrailer we were referred to a phone number. When we were finally able to connect with the contact person we spoke to he was very friendly and professional. However he did redirect us back to etrailer. So back on the shelf it went until I had more time to deal with it. Now, I was able to get a different representative this time and they at least offered to send the information to send it back for "repair and replacement" if it is a common problem and if James and I both got a bad batch then I was hoping that the return shipping would be covered in this case and hopefully we won't be delayed as we prepare a new travel to tow. The good news if you're looking to buy, it is now much cheaper than when I purchased and hopefully the one you get will work more than once. We love all of our other etrailer products like our Truma Cooler/Freezer or GenZ hitch mentioned above and our CargoSmart systems just to name a few so unfortunately this is our only disappointment.
by: LJ09/01/2023
I regularly will reorganize my trailer and this is comfort medicine knowing exactly what my tongue weight is. IMO, well worth the purchase simply for that peace of mind.
by: Luke TC05/06/2023
The product dose what it says and it's great tool to have. If you don't have one your kind of just guessing on how full you can load your trailer full of dirt or rocks. I would recommend this to anyone with a trailer. I think spending the $100 on it isn't much at all it's better then pooping burning out tires all the time. Yes, I would recommend it anyone one with a trailer.
by: Randy 11/09/2023
The etrailer Tongue Weight Scale was exactly what I was needing when setting up my hitch and weight distribution system. Great product.
by: Paul 11/02/2022
I really like this scale. It really puts my mind at ease knowing that I have the proper amount of tongue weight. It is a well thought out design and I like how you can use it in different configurations. Last week it was a great deal at $XXX plus tax, glad I ordered it then.
Paul
11/3/2023
After a year of using it, I did have one problem with it. the fluid in the sight glass leaked out. Im not sure why it leaked out, but E-Trailer had me send it back in and they warrantied it for me.
Mike L.
11/15/2023
@Paul We're happy to hear you were well taken care of, sorry that happened!
by: Mr TK11/15/2023
Works great! I have several trailers, but I bought this specifically for my twin axle flat bed trailer. For decades I tended to just eyeball the load based on how the truck was sitting. When I saw this advertised, I decided it would be nice to see the actual tung weight.... Simple and it works great!
by: Patrick S08/21/2022
I was concerned my weight was to heavy for my tow vehicles capacity. With the tongue weight scale I was able to know my exact weight and gave me the peace of mind in knowing I was within my limits and keeping my family and others safe.
Patrick S.
8/22/2023
This product is a must have for those who pull anything with weight on your hitch. Safety is not a guessing game to be played with. This product takes the guessing away and gives you the assurance of your tongue weight. Great product.
by: Tim 12/05/2023
This tongue weight scale has been essential to verify our weight distribution to satisfy to capacity limitations of our tow vehicle.
by: Brian 10/17/2023
I kept blowing out the auto-leveling compressor on my Escalade. At $450 a copy, they're not cheap. I suspected I was underestimating my tongue weight. I got your product, have been using it every time I tow my trailer, and have had no problems since. Great investment.
by: Keith11/08/2023
This device is easy to use and easy to stow. Providing the gauge is accurate, it allows the user to move items in trailer to accommodate proper tongue weight. Much easier than going to a scale. And, if you change your load mid trip, you can easily check the tongue weight in a parking lot. I used it on a cross country trip with my 7x14 foot enclosed cargo trailer loaded with 3 motorcycles, tool boxes, and other totes. I was at maximum weight capacity for the trailer and wanted the weight distribution to be perfect for my trip. After estimating the weight distribution and checking with the tongue weight scale, I moved several heavy items to the back of the trailer and got the weight on the tongue correct. Felt great driving, knowing that I had my load proper for the truck and trailer combo. Worth the money!
by: Vickie 11/12/2023
Does what I need it to do and more accurate than the last tongue weight scale I bought from etrailer.
by: William11/15/2023
The scale on the dial does not instill confidence. The low end of the scale is so small, knowing the weight accurately at 100 to 300 pounds is difficult. This is the weight range that I am interested. Had I known this, I would have declined the purchase. This scale is well suited for higher weights (400 to 2000lbs).
by: Robert 08/02/2023
My Subaru Outback is limited to tongue weight and total pulling capacity - thus I really needed something like this. I use it every time I connect my enclosed trailer or landscape trailer to make sure I have the weight distribution proper. This has been a great tool for this purpose.
by: William 08/24/2022
Extremely easy to use and accurately gives me the tongue weight so I can make adjustments to the load out in the trailer. Awesome product!!
William
8/25/2023
The scale is easy to use and gives great & accurate readings. Definitely a necessary piece of equipment
by: DFE08/22/2023
It worked very well for my move. I was able to balance my load so the trailer would pull straight.
by: Joseph11/26/2022
I have used this scale several times to measure the tongue weight of my ATV/UTV trailer and it seems to work well. I have not verified or compared the readings I got versus another scale.
by: Jtoner3009/01/2023
Service was prompt and the delivery was earlier than expected. This tongue weight scale seems to be accurate and it's going to be a very useful tool in the future. I was almost 100lbs over what I was hoping to see, but I initially expected I was heavy so I'm glad I can now confirm the weight before each trip
by: Peter06/26/2023
Ordered on the 13th at 4:43AM PST for 2 day shipping. I was leaving on Saturday the 17th. Received and processed 3 minutes later, order was in stock. Order packaged by Timothy H 2 days later on Thursday the 15th. Package picked up on the 16th. And I am leaving on the 17th. Got this email on the 13th..
At this time, your order should still be delivered before 06/19. If your item doesn't arrive in time, please contact our office and we can issue a credit for the difference in the amount you paid for shipping.
If you have any questions, please let me know.
Thank you,
Kearra D
Brooke M.
6/28/2023
I am sorry to hear it didnt get there in time. I know it really sucks, to say the least! I will have our customer service team reach back out to you about this.
by: Would not buy again10/24/2023
It is difficult to get an accurate reading as the gauge creeps up (increases) the longer the tongue rests on the scale.
by: Gerald 11/12/2023
Work as described
Very helpful (used once), waiting to try again on my other trailers
25
630
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See what our Experts say about this etrailer Tongue Weight Scale
- Is Air Bubble in Gauge of etrailer Tongue weight scale part # e99044 NormalHaving an air bubble in the gauge of the etrailer Tongue weight scale part # e99044 is normal and not a cause for concern.
view full answer... - What is the Tongue Weight of a 2018 Trailrunner 302 SLE TrailerYou pretty much never see a trailer's loaded tongue weight listed as a spec. The 1,025 pound tongue weight is likely dry because that's just a bit over 15 percent of the dry weight of 6,600 pounds. I'm assuming you're trying to find out the loaded trailer's tongue weight so you can choose the correct weight distribution system. If so, using the listed specs isn't the best way to go. Even if the 1,025 pounds is the maximum loaded tongue weight you still can't use that number to choose...
view full answer... - Still Experiencing Sway on Trailer with Two Sway Control Bars InstalledSince the proper adjustments seem to have been made on the two sway bars you already have installed, I recommend simply checking the tongue weight of your trailer. Typically, a trailer's tongue weight should be about 10-15% of its total weight. If you find that you are on the low end or under the 10%, it's possible that this is what is causing your sway issues. Not enough weight distributed on the trailer tongue can certainly lead to sway, especially when passing large trucks or in windy...
view full answer... - Tandem Axle Boat Trailer Loading for Proper Tongue Weight and Load DistributionYour tandem axle trailer's equalizers handle the task of evening out the load across the two axles. I noted that in your photo the axles appear to have different tires installed on each. It is best to use identical tires on both axles, meaning same type (bias or radial), same weight load range and naturally, the same size. If the tires are not all the same some will tend to work harder and may develop more heat, which is a tire's worst enemy. The hotter tire, the tire that is carrying...
view full answer...
- What's the Minimum Tongue Weight for etrailer Tongue Weight Scale for Campers and Utility TrailersThe etrailer Tongue Weight Scale for Campers and Utility Trailers part # e99044 has hash marks on the face of the gauge every 50 lbs so the minimum tongue weight the scale would need to see to read is 50 lbs.
view full answer... - Is a Weight Distribution System Necessary With a 2017 Ford F-250?A weight distribution system isn't necessary for any vehicle, but it is beneficial in most circumstances because it improves safety and will keep your F-150's suspension and tires from wearing as quick because it will level the load. Should you be interested in a weight distribution system you need to choose correctly rated one. To do this you will first need to know your total tongue weight (TTW), which is the tongue weight of your fully loaded and ready to go trailer plus the weight of...
view full answer... - How to Store etrailer Tongue Weight Scale e99044I attached a link to the install instructions for the etrailer scale part # e99044 which the last line covers storage, "Store the etrailer tongue weight scale in a secure place when not in use." There is no additional storage steps needed for this.
view full answer... - Tongue Weight Scale That Can be Used for Higher CapacityThe etrailer Tongue Weight Scale for Campers and Utility Trailers # e99044 has a 2,000 lb capacity, and that is the largest capacity available for a manual scale.
view full answer... - How to Determine Correct Trailer Axle PlacementA trailer that was built with three axles will have a gross weight rating (GVWR) based on the combined weight capacities of the three axles. Removing any of them will substantially reduce the trailer's weight carrying capacity. If you had reason to remove one of the three axles on a trailer it would be best to remove either the front or rear axle, but not the middle one. If you removed the middle axle there would be a large gap between the two remaining axles and this would cause more...
view full answer... - Availability Of Trailer Tongue Weight ScaleThe etrailer Trailer Tongue Weight Scale, part # e99044 is the only tongue weight scale we offer. This scale has an easy-to-read gauge that shows the weight in both pounds and kilograms and has a capacity of 2,000 lbs. I have attached a product review video you can check out.
view full answer... - Accuracy of etrailer Tongue Weight Scale for Campers and Utility TrailersQuite accurate; the margin of error is 3 percent for the etrailer Tongue Weight Scale for Campers and Utility Trailers - 2,000-lb Capacity # e99044. I don't see varying levels of liquid in the photos, but do see a customer photo with the scale that does not have liquid. The # e99044 gauge was redesigned some time ago and didn't used to have liquid, which is why the photos are different.
view full answer... - How to Determine Tongue Weight with Weight Distribution System ConnectedThe etrailer Tongue Weight Scale part # e99044 will not be able to tell you the tongue weight of the setup when your weight distribution system is connected. There's only one way to tell how much tongue weight your weight distribution system is distributing to the front axle of your tow vehicle and that by taking your trailer setup to a weigh station and put the front axle of the tow vehicle on the scales with the spring bars connected and then get the weight figure when they are disconnected....
view full answer... - Etrailer Tongue Weight Scale VS. Sherline Tongue Weight ScaleAccuracy is the most important thing when it comes to tongue weight scales in my opinion and convenience is a plus. The etrailer Tongue Weight Scale # e99044 is both. I have gotten my hands on this product and used it. One of my favorite things about our scale is that you can measure your tongue weight when the trailer is connected to your truck! So, once you have everything loaded up, you can measure right then to see if you need to shift your load around at all. It is highly rated...
view full answer... - Tongue Weight of Travel Trailer Towed By 2020 Land Rover EvoqueIf you can lighten the trailer's loaded and ready to tow tongue weight to the point where it's below 330 lbs, it would be okay to use the OEM hitch offered by Land Rover. You could possibly move some items to the rear of the travel trailer to lighten the tongue weight. This being said, you might want to check what the actual tongue weight capacity of the vehicle itself is. This is typically something I could look up for you, but I cannot find an accessible .pdf copy online. If the tongue...
view full answer... - How to Determine the Actual Weight and GVWR of a TrailerIf you're trying to find the actual weight of your trailer as it is loaded then the best way is to take it to a commercial scale and have it weighed. Or if you just need to find the trailer's loaded tongue weight use a scale like the etrailer scale, part # e99044. On the other hand if you're trying to determine what your trailer's gross vehicle weight rating (GVWR) is, meaning the maximim weight it can be when fully loaded, it can be a little trickier. The easiest way, if you get lucky,...
view full answer...
- Is There a Difference Between Using etrailer Tongue Weight Scale at Coupler and Trailer JackThere might be a slight difference between the tongue weight reading if you measured it at the hitch ball with the etrailer tongue weight scale # e99044 and the trailer jack leg but the difference would be small enough that it wouldn't affect anything. The most accurate reading would be at the coupler whereas if you use the jack leg instead the reading might be a little bit higher. I attached a review video for this for you to check out as well.
view full answer... - Is it Ok to Use an etrailer.com e99044 if There is an Air Bubble in the Gauge?The etrailer.com # e99044 did receive an upgrade and should have fluid in the gauge. With that being said, they will all have an air bubble like this and it is perfectly good to use.
view full answer...
- Tongue Weight of Boat TrailerIf I follow your question correctly, you are asking about Tongue Weight, TW and how this varies for boat trailers? This is because of boats having the heavier part of their whole, the engine, at the rear. The larger the engine the greater the weight. When loaded on a trailer this can be compensated for by where the axles are placed on specific boat trailer, but only to a certain degree. There is not a hard and fast rule that it must be a certain value, but a good rule of thumb is that...
view full answer... - Best Ways to Determine Tongue Weight for Weight DistributionIt's going to most likely be 10-15 percent of the total trailer when loaded. So you'd need to get the total weight and use that figure to get a ballpark. But beyond that the best way is to take it to a weigh station or use the etrailer tongue weight scale # e99044. Once you know your tongue weight you will want to check out the link I attached that has all of the weight distribution systems we carry. You will be able to select your tongue weight from the filters to see what would be rated...
view full answer... - Tongue Weight Scale for Scamp 16 CamperThe etrailer Tongue Weight Scale for Campers and Utility Trailers - 2,000-lb Capacity, # e99044 is compatible with your Scamp as it fits 1-7/8", 2", or 2-5/16" ball couplers. If your Scamp was ordered with a jack that has a 2" inner tube then yes, it will work with alternate method too. The etrailer, # e99044 is very durable item that can be used across multiple trailers and has solid analog gauge. I highly recommend this product for ease of use and dependability. Please note the link...
view full answer... - Would Tongue Weight Scale e99044 Work on Sloped DrivewayYes you could get an accurate reading from the etrailer Tongue Weight Scale part # e99044 if the trailer was on a slope as long as the trailer was level.
view full answer... - What Does etrailer Tongue Weight Scale # e99044 WeighThe etrailer tongue weight scale part # e99044 that you referenced weighs 5 lbs.
view full answer... - Determining Tongue Weight to Choose Weight Distribution SystemFor weight distribution you want it to be rated to handle the tongue weight of your trailer when it's loaded. The tongue weight listed the trailer's spec sheet is always going to be its dry tongue weight because the loaded tongue weigth varies depending on how much is loaded and how it's loaded. In addition you also need to add in any weight that's stored in the back of your tow vehicle behind the rear axle because this acts as tongue weight on a weight distribution system. Ultimately,...
view full answer... - Weight Distribution System for Sonic VRB 190 Travel Trailer Towed by 2003 Toyota 4RunnerIt is possible the Husky system may work for you, though it seems pretty likely that a trailer with a 4,500 lb GVWR won't need a weight distribution system rated as high as the 800 lbs - 1,200 lbs Husky system you have. in order to choose the best weight distribution system, you will first need to know your total tongue weight (TTW), which is the tongue weight of your fully loaded and ready to go Sonic VRB plus the weight of any cargo behind the rear axle of your 2003 Toyota 4Runner. To...
view full answer...
Do you have a question about this Tongue Weight Scale?
Info for this part was:
Expert Research:
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Expert Research:
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Expert Research:
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Edited by:
Lindsey S
Installed by:
Jeff D
Installed by:
Adam E
Installed by:
Bradley B
Video Edited:
Dustin K
Video Edited:
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Video Edited:
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Updated by:
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Katrina D.
8/10/2023
I have gotten in contact with quality control and they have confirmed that this issue has been brought to our attention in the past. Unfortunately, it was determined to be a manufacturer defect. I am sending your information over to our customer service department for them to get a replacement sent out to you.