Troubleshooting Trailer Jack That Won't Raise Up
Updated 03/10/2025 | Published 10/15/2019
Question:
My camper jack will go down but will not raise. The battery is fully charged. I changed the switch thinking that would fix it. No dice. Stumped with this as this is a 2019 camper.
asked by: Kenneth
Helpful Expert Reply:
If your electric jack, like part # EJ-3520-BBX, isn't able to raise your trailer then either your battery needs to be charged (which you ruled out), you have a bad ground, or something is going on with your trailer jack motor. Since you ruled out inadequate power the next step is to check your trailer ground to make sure it is securely connected to a clean, bare-metal surface. Sometimes the ground is on a wire while other times the jack grounds through the mounting hardware so you need to check both options.
If that looks good then my next suggestion is to manually lift your trailer so that the jack is lifted off of the ground and see if it will extend without any weight on it. If it does then the power wire might need replacing but if it doesn't that means the motor is in need of replacement.
Let me know if this is the case for you and I can help you take the next steps so that you can utilize a jack for your trailer.
Product Page this Question was Asked From
Electric Jack w/ Footplate - A-Frame - 25-1/8" Lift - 3.5K - Black
- Camper Jacks
- Pop Up Camper
- Teardrop Camper
- Travel Trailer
- A-Frame Jacks
- Steel
- 3001 - 4000 lbs
- Electric Jack
- 18 Inch Lift
- Bolt-On
- 1 Jack
- RAM
more information >
Continue Researching
- Shop: Replacement Motor for Stromberg Carlson Electric Landing Gear - 5,500 lbs
- Shop: Replacement Gearbox for Venture Aluminum Electric 5th Wheel RV Landing Gear Assemblies
- Shop: Electric Jack w/ Footplate - A-Frame - 25-1/8" Lift - 3.5K - Black
- Q&A: Recommended Electric Trailer Jack For A 2018 Jayco Whitehawk
- Q&A: Troubleshooting Electric Trailer Jack Not Working With Fully Charged Battery
- Shop: Lippert Electric Trailer Jack with Footplate - A-Frame - 18" Lift - 3,500 lbs - Black
- Shop: Phoenix Electric Trailer Jack - A-Frame - 18" Lift - 4,000 lbs
- Shop: Replacement Power Switch for RAM Electric Trailer Jack with Footplate
- Shop: Replacement Cover for etrailer and Ram Electric A-Frame Jacks - White
- Shop: Trailer Wiring
- Video: Setting Up Your etrailer Electric A-Frame Trailer Jack - 2023 East to West Alta Travel Trailer
- Article: Wiring Trailer Lights with a 5-Way Plug (It's Easier Than You Think)
- Search Results: snap ring trailer jack
- Search Results: bulldog snap ring jack
- Search Results: trailer hitch
- Q&A: What is the Difference Between a Class II and a Class III Hitch?
- Shop: Trailer Hitch
- Article: Trailer Wiring Diagrams
- Search Results: trailer wiring
- Article: Brake Controller 7- and 4-Way Installation Kit (ETBC7)
- Q&A: What is the Difference Between a 4-Way and 7-Way Trailer Connector
- Search Results: trailer tires and wheels
- Article: How to Measure for Trailer Hitch Drop
- Video: How to Choose a Trailer Brake Controller
- Shop: Suspension Enhancement
- Q&A: Lug Nut Torque Chart for Trailer Wheels
- Search Results: trailer jack
- Video: Curt T-Connector Vehicle Wiring Harness Review C56040
- Q&A: Does etrailer Carry Furrion Chill Cube w/ Heat Pump to Replace Dometic Duo-Therm
- Shop: Brake Controller
on Camper Jacks
Jamie
3/7/2025
Our electric jack on our horse trailer will raise and lower when the foot of the jack maintains constant contact such as while on the ground. However when we hook it to our truck and the pressure is released off of the jack foot, it will not raise it off of our trailer. The stand will extend to the ground but will not maintain pressure to actually lift it off the truck. A new motor was just put on it. We have bled the lines, we have also checked the seal at the cylinder, and it doesn’t leak down so we don’t believe it is the cylinder.