/
Draw-Tite/
Class III/
2 Inch Hitch/
4000 lbs GTW/
Concealed Cross TubeItem # 76227
Retail:$273.31
Our Price: $146.95
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Fully welded vehicle trailer hitch is strong and durable. Draw-Tite's Tested Tough guarantee ensures that this hitch exceeds industry standards. The combination of an e-coat base and a powder coat finish provides excellent rust protection.
Features:
Specs:
Draw-Tite's Tested Tough program provides testing standards far superior to those outlined by the Society of Automotive Engineers (SAE), the go-to source for engineering professionals.
Each Draw-Tite trailer hitch receiver undergoes extensive fatigue testing and static testing with the ball mount that is either supplied or recommended for use with that particular hitch, thus ensuring results that are applicable to real life use. Fatigue testing is also conducted on hitches rated for use with weight-distribution systems.
In addition, Draw-Tite performs static testing on a simulated automobile, as opposed to the rigid fixture used for SAE testing, resulting in a more true-to-life scenario.
At etrailer.com we're committed to the products we sell, and to our customers. Our experienced and knowledgeable staff are available via both phone and email to address your questions and concerns for the lifetime of your hitch. The technicians at etrailer perform hitch installations on a daily basis, making them a valuable resource for do-it-yourselfers. The one-on-one, personal service you'll receive comes straight from an expert in the towing and automotive field. We've installed it, we've wired it and we've towed with it, so whatever your question, we can answer it.
Installation Details 
2013 - 2019 Subaru Outback Wagon
2010 - 2012 Subaru Outback Wagon excluding Sport
California residents: click here
Video of Draw-Tite Max-Frame Trailer Hitch Receiver - Custom Fit - Class III - 2"
Videos are provided as a guide only. Refer to manufacturer installation instructions and specs for complete information.
Today on our 2019 Subaru Outback Wagon, we're going to be installing Draw-Tite's Class Three Two Inch Trailer Hitch Receiver. And this is what our hitch looks like when it's installed. The cross tube is going to be hidden completely behind the bumper, so you're only going to be able to see the receiver tube at the back.It's a class three, two inch by two inch receiver. It uses a five eighths inch hitch pin. Now one doesn't come included with this hitch, but you can pick one up here at etrailer.com. Additionally, the smaller hole that's located to the rear of the larger one, will allow to use as a J-pin.
A J-pin acts as an anti rattle device by pressing into any object that's inserted into the receiver tube. It features hoop style safety chain loops, and they're a nice large opening, so it should accommodate just about every shape and size of safety chain.It features a 600 pound tongue weight and that's the force going down on top of the receiver and a 4000 pound gross towing capacity. That's how much it can pull behind it. You do want to verify in your vehicle's owner's manual and ensure you don't exceed any of its towing capacities.And now I've got some measurements for you, to help you when deciding on accessories. From the ground to the top inside edge of the receiver tube, it measures about 16 inches.
This is important when determining if you need a drop, rise or raise shank on any of your accessories. From the center of the hitch pin hole to the edge of the rear bumper, it measures about two inches. This is important when determining if any of your folding accessories can be placed in the upright storage positions without contacting the bumper.We'll begin our installation at the back of the vehicle, with our hatch open. We're going to need to remove both the left and right side tail lights. We'll start with our Phillips screwdriver to remove the small plastic pins located on the inside.
You'll unscrew the center of the tab. Once it pops out, you can then pull the whole pin out. We'll repeat that for the three remaining tabs, one on this side and two on the other side.We can now remove the taillight covers. Those just pry off. We're just going to use a trim panel tool here to help that.
Behind that you'll find two bolts that we're going to remove using a 10 millimeter socket. We can now pull our assembly rearward to remove it. Once you've got it pulled off, we're just going to remove the bulbs from the housing. Just twist those counter clockwise and they pull out. And unplug the electrical connector, here and now we can set the assembly aside. We'll repeat that on the other side.Underneath your taillight assembly, you'll see a small plastic cover, we're going to use a flat bladed screwdriver to pop that cover out, exposing the bolt behind it. We'll then remove that bolt using the same 10 millimeter socket. We'll do that on the other side as well.Next we're gonna move into our fender well area and remove the fasteners here, so we can get our fascia off. You'll find one here at top. Take a Phillips screwdriver and we're going to press in on the center of it, that will allow the pin to be released. You can then take a flat bladed screwdriver and get behind it and pry it out.Down towards the bottom here, if you have the splash guards like we do, there are a couple of fasteners you're going to need to remove. You're going to find one behind the wheel, here. We'll use our flat bladed screwdriver, we'll pop out the center of the pin, and then we can remove the entire pin. Then underneath, if you pull the mud flap down, you'll see there's a fastener located here. We'll need to remove that one as well. And now underneath, going around the perimeter, you're going to find pins that we need to remove on the bottom. There's a total of five. Those are all going to remove by popping up the center and then just pulling the pin out.Now we can remove our fascia. We're going to start on one side, pulling outward to release the tabs and now with the both sides are loose, we're going to grab an extra set of hands to help us pull the fascia rearward. Check for any electrical connectors that may be present. We found one here on our driver's side, so we're just going to disconnect that. There's a release pin, you press in there and then pull it out. And now we'll set our fascia aside where it won't get damaged.We can then take the foam off of our cross beam, we can set that aside. And now we need to remove our cross beam, here. There's four bolts on each side, we're going to take off using a 14 millimeter socket. We can now take our cross beam off and set it aside. We can now set our hitch into position, lining it up with these studs. Here I like to put a nut on it, just a couple turns, just to make sure the hitch doesn't fall off while we grab our cross brace.Now that we've got our bumper cross tube here, we're going to take the nut off that we temporarily installed and slide this over the studs as well. We'll now use the same nuts we removed and reinstall those back on the studs. We'll now tighten our hardware back down. We can then go back and torque all of our hardware to the specifications found in our instructions.Gone ahead and marked out our fascia, per our instructions, how we're going to need to trim it for it to fit back on with our hitch in place. And I'm just going to use some tin snips to cut that out. And you'll want to make sure that you place your foam support back on the bumper before you reinstall the fascia. And we're just going to follow reverse on how we removed it, to get it reattached.And that completes our installation of the Draw-Tite's Class Three Two Inch Trailer Hitch Receiver on our 2019 Subaru Outback Wagon.
Average Customer Rating: 4.9 out of 5 stars (217 Customer Reviews)
Fully welded vehicle trailer hitch is strong and durable. Draw-Tite's Tested Tough guarantee ensures that this hitch exceeds industry standards. The combination of an e-coat base and a powder coat finish provides excellent rust protection.Absolutely a plug and play installation. Literally the hardest part was bringing myself to cutting the fascia. The guidance on YouTube for the other hitches was thoroughly enough to give me enough confidence to take on the project myself, instead of paying someone else $150.00 to do it for me. I did try to save the attachment on the fascia near the hitch mount, I am hoping this will give a more secure mount using all of the push pins. I wasn’t even close to feeling confident, but now a close friend want to do his, and I am certain the two of us can get his done in 45 minutes or less. 554966
Doing just great! Would choose this hitch receiver and etrailer again.
Paul - 08/19/2019We received the trailer hitch we ordered even faster than promised and without any problems and with free shipping. Though it didn't come with any installation instructions these were readily available form the etrailer website. The trailer hitch fit our 2018 Subaru Outback just as the folks at etrailer said it would and went on without a problem. 517552
Still working great and with the bike rack we bought to go in it we no longer have to struggle to get the bikes on the roof of our car.
Robert - 06/05/2019kudos to Subaru and Draw-Tite for making this so simple. Looks and fits great. Like that the receiver is flush with the bumper - no shin damage while walking by the back of the car. One note the directions did not from my notice let you know to remove the back up sensors - not a big deal but as you pull off the cover/shroud you need to reach in and unplug the wire harness - towards the driver's side - very visible. If you were pulling too hard you might harm something but probably not such as to disable any functionality. 558392
Thumbs up!
Eric - 08/26/2019So I received this hitch in just a few days after placing the order, I opened the box to look it over as heavier items like this commonly get dinged during shipping. I needed to repaint a couple small spots, 10 minute fix. I ordered this hitch for my daughters 2016 outback to keep the vehicle looking sharp as the only thing visible after installation is the receiver. I prepped my tools per the instructions, opened an installation video on my phone and took it step by step, it was surprisingly easy and every one was please with the results!! 553424
Great!
Paul - 08/13/2019I have recently ordered, received and installed a trailer hitch and roof rack for my 2018 Subaru Outback. Shipping was in good time, order was correct and installation was easy. Great instructions and how-to videos online were very informative. Etrailer will be first on my list when I need something for my cars. 543163
No problems at all with my hitch.
Lance - 07/19/2019
After a year, I am still very happy with the hitch. It is not as visible as most hitches and I think the car looks better without all the metal showing. It has worked well for towing and used to support a bike rack. I am very satisfied with the product and would recommend it to anyone. 650874
I purchased and installed the Draw-Tite Hitch on my 2018 Subaru Outback. The product was installed easily per the instructions. I had no issues with the installation. The product looks great on the car. The etrailer representatives I spoke with prior to purchasing were extremely helpful with making my decision on which hitch to purchase. I was surprised how knowledgeable they were in the products. They really made me feel confident in product. 523929
The hitch is great. It looks good on the Subaru. I have no complaints. It has been doing its job ever since it was installed.
Jimmy F - 06/19/2019Hitch is awesome and looks great. Paula the sales operator provided me with amazing customer service. I had originally wanted to order from etrailer but a local installer talked me into ordering from them. After a week passed and found that hitch would not be in for another week, I cancelled that order and called etrailer. Paula was amazing walked me through then whole process and helped me get exactly what I needed. Hitch arrived 2 days later and I had it installed the next day. Paula saved the day 528649
Everything arrived quickly and although the package was beat up the trailer hitch was fine. Took about 2 1/2 hours to install without jack / lift. Reattaching the fascia was the most difficult part. Note that the push pins on the mud flaps (outback) are a different size than the fascia push pins. Couldn't find the video instruction for the outback, so I used that from the Ecohitch. Everything was identical except the the required fascia cutout. This is an incredible company! I have used them before and will continue to use them in the future. 544443
Looks to be a quality product, it installed easy. I have not towed with it yet so only 4 stars. Worth the money for sure! 518596
I ordered my hitch and got it just 4 days later. I backed the car into the barn out of the sun at 9:45 and had the hitch installed and the car back on the road by 11:30 by myself. The hardest part was getting the clug clips out because of the dust and mud. Putting the bumper cover back on was time consuming, too, but I wanted to make sure everything fit correctly. I even located and replaced a missing plug to make sure all holes were filled. Installing the Tekonsha wiring harness went as per instructions, except I had to remove one cargo hook to allow the fender cover to lift enough to gain access to the vehicle harness. I ran the trailer plug under the interior padding and under the door gasket and will secure it to the hitch receiver with tie wraps. Looks good on my 2013 Outback 3.6R imited (don't mind the dust from the barn floor). 559454
We dont tow often, but this hitch allows us the flexibility to tow a small trailer and UTV when we need to go outside the county. It is an excellent investment and does not hang out in the way.
Bob - 08/29/2019Great hitch and customer service is won derful. 644519
I purchased the Draw-Tite Max Frame Hitch Receiver for my 2017 Subaru Outback. The people at Etrailer were great to deal with and helped me to make my choice in purchasing the correct hitch receiver for my Outback. I wanted a hitch that was like a custom fit and the Draw-Tite Max is the one. The instructions were easy to understand and it took about an hour to install. The service from Etrailer was great and they were always there to help me with my questions. I also purchased the Hopkins Plug in simple wiring harness which was very easy to install. 547834
Looks great and works great . One great hitch.
Larry S - 07/30/2019EASY install!!!! I mean WOW! It was truly a one person job and took a total of 2 hours... and that was with zero experience, just watching youtube videos for pointers. Hitch looks great and works VERY well with our 2016 Outback! Great buy! 520956
Still looking and working like new. Buying another for our Subaru Forester.
Daric - 06/13/2019I received my Draw-Tite Hitch in a cardboard box with no damage which sometimes occurs with heavy parts. I was a little anxious about removing the bumper on my wife's new Subaru, but it went like clockwork. etrailer's instructions and ecohitch's video made it easy. It took me just under three hours from pulling my tools out to putting them away. I took it easy but I'm 72 so bouncing up and down to remove/install the lock pins slowed me down. Perfect Fit. I did use a powered jig saw to cut out clearance for the receiver. The bolt on hitch keeps the integrity of the crumple zone. 526147
I only use it for a bike rack and a small cargo tray. I bought the two inch receiver so I could transfer the rack from Subaru to truck. After one year of use I’m happy. Works great and no rust.
Richard - 06/24/2019I have to admit I was a little concerned about the instastallation, but it went as planned. I took my time and it went smoothly. Delivery was fast and price was great. Hitch is a perfect fit and looks factory installed. Buy the wiring harness. It’s a snap. 567855
E-Trailer has been great! Fast delivery. So much information is available through videos and reviews. I purchased the Draw-Tite hitch 76227 for my 2018 Subaru Outback Touring. The video made installation very simple. I was able to cut around the center pin on the bumper cover to keep the fastener. Back up sensor plug just requires a squeeze on one end to release. It helped to have a helper to hold the bumper while removing and cutting the hole. I just used a mat knife and scored it numerous times. I cut my hole 3.75"w x 4.5"h fit looks great. By using the Draw-Tite hitch, I could reinstall the foam cover on the bumper rail with no issues. I probably would not have attempted this without the videos. 539221
Relatively simple install on my '15 Outback for a 2" mount 4-place bike rack I already had. Love that it mounts in OE position, but with a 2" receiver the OE doesn't offer, has no bar showing below or reducing ground clearance, requires no drilling/cutting as some others do, and was $100 less expensive than that other hitch. A little tough getting the fascia clipped back on because to the bumper bar and foam being moved back a bit because of the thickness of the mounting flanges, but manageable. As an afterthought, I could have used a Surform rasp to trim a bit off the face of the foam to gain a little extra clearance, but all is well. Very happy with product and quick delivery. Would have been a single day had the UPS truck not broken down. Also was boxed where some vendors ship these items bare, with resulting scrapes and bends. Great service and product from etrailer and Draw-Tite! 529898
The hitch seems well-built. Installation wasn't too bad. It would be helpful if the instruction video included more detail as to removing the rear fascia. Getting the rear fascia off without damaging it is much more difficult than the video implies. Also, there is no detail on the video as to removing the fascia portion over the bumper which I found to be the most difficult part. A 14mm deep socket is needed to remove the bumper bar. That information should be included in the directions and video (the directions only indicate a 14mm socket is needed. 524843
Product arrived amazingly fast. Took it to a body shop to get it installed, they were at first skeptical that I ordered online but then very happy to see what great product it was. Very happy, thank you! 539679
It took me awhile to find this hitch, but I'm glad I did as it's the perfect combination of an aftermarket hitch that installs like the OEM one! Safety and increased functionality all in one! First, I'd wanted one to install as the OEM one because I figured (and read) this was ideal for safety. Mounted this way it wouldn't change how the crumple zone in the back worked. Where other hitches that mount underneath the frame may be able to push up the crumple zone if ever in an accident. I also wasn't crazy on the idea of drilling into our Outback to install an aftermarket hitch, but I really wanted a 2" receiver with a higher tongue weight rating. In addition to requiring drilling new holes in our vehicle, the crossbar was visible on all other hitches I could find. I couldn't order this one any faster when I finally found it. It installs like the smaller OEM hitch would, it has a 2" receiver with great weight ratings, and the crossbar is hidden! We'll mostly be hauling bikes with this thing (Thule T2 XT Pro), but a small utility trailer and likely boat is in our future as well! The Outback will be ready now! 514184
The hitch looks great on my 2018 Outback and was faily easy to install. I had to jack the car up on the back end to allow the tire to drop down enough to get one of three screws loose to remove the mud flap. My facia has backup sensors and the only difference from the video and instructions is a single wire disconnect similar to the taillights. Very easy to disconnect and reconnect. The only complaint I have is mine came minus the trim piece that is shown in the video were you cut the facia. Since the facia is now not supported in the middle I’m concerned it will flap when the wind catches it when driving. Irritating that it was missing. Install time was under two hours. Minus one star for missing part.. 519764
Installation on a 2015 Outback took a couple more hours than the 45 min listed for pros in the manual, but that's on me since I wanted to work slowly and ensure I didn't damage any clips or fittings. I've installed a hitch on another Subaru prior and have also done considerable DIY mechanic work, and this was easily the cleanest install with zero hiccups that I've encountered - the only squirmy part for those averse to permanent alterations is the fascia cut, which done nicely and slowly (I used a Dremel) will look OEM. The hitch mounts directly to the chassis studs on which the bumper rests and is secured by 8 nuts, so it's a simple mount that doesn't require fishing anything through holes with a coil, or grinding, etc. It does, however, require a torque wrench to ensure that nuts are securely and evenly torqued to the chassis after completion. NOTE: 1. There are two installation manual versions - the b&w printout supplied with the kit, and the downloadable color PDF, which is much more highly detailed. I'd advise the installer to access it from a smartphone on the etrailer site while working, as it is more helpful than the printout. 2. There are TWO different sizes of bumper fascia clips you will remove in this process if you have mudflaps attached to the bumper fascia - I don't think the manual noted this. One is smaller and has a sorta leather grain texture on the clip head - one is smooth and larger. The smaller clips are for the mudflaps - the larger for the rear bumper mounts. Keep all clips, screws, and nuts with the respective components during disassembly to avoid future confusion. 529197
Installation instructions make it seem that its alot harder than what it actually is. Super simple even with only one person doing it! Some of my bumper clips were a little hard to get undone but even with that everything went super fast! 541057
Nice quality hitch at a great price. Not very difficult to install, but took me about 2 hours. I’d suggest cutting the bumper 5” deep instead of the 4.5” they suggest. Mine rubs a bit, but I’ll trim later. It’s flush with the edge of the bumper so my shins are safe. I see no reason to spend more on the similar product from the other manufacturer. 513170
Installed this on our 2016 Outback. Install wasn't too bad. Went pretty quick. Hardest part was getting the bumper fascia back together and making sure the corner was flush. Ended up using a razor blade and Cutco scissors to get the notch cut out on the bottom of the bumper. No drilling required. Much more affordable compared to the EcoHitch, and quality is just fine. 516606
The first hitch sent to me had a manufacturing defect that made it impossible to install (the bracket on one side was not welded straight). Etrailer customer support tried to help me work through some options to see if I could get it installed, but ultimately shipped me a new one. I want to be clear that this was not the fault of etrailer. This completely appeared to be a defective product from Draw-Tite. Unfortunately, I had to get my bumper off completely before the defect became apparent. The second hitch installed quite easily. It took me about an hour and would have taken less time if I hadn't dropped the 14mm socket INSIDE the bumper. Took a little ingenuity to get it out. I was also a bit to conservative trimming the fascia and had to trim a little more off several times after trying to reinstall the fascia (trim a little, try to install, trim a little more, try and install again). Including these two items, the most difficult part was getting the mud flaps (I think that is what Subaru calls them) reinstalled. Those things were a pain. One bit of advice I have for other DIY installers, though the instructions don't specify it, I highly recommend that the 14mm socket you use be a deep socket. A standard socket is not quite deep enough to gain purchase on the bumper bolts when taking the bumper off. First time around, I had to use a crescent wrench to get things started. Before the replacement hitch came in, I purchased a deep socket and it made things much easier the second time around. I greatly appreciate Brittany at etrailer helping me through the issue of the defective product and the speed at which the replacement got to me. The only thing I would recommend etrailer change is the difficulty rating. It is really quite simple to install this hitch. I have relatives that purchased one of the hitches that require drilling into the frame for their 2017 Outback. They purchased from a local retailer who also installed professionally. The installer remarked to them that it was one of the most difficult hitches he had had to install. By comparison, I expect this one is much much easier. 563143
E-Trailer has been great! Ashley was really helpful as well as John's answers to my questions. So much information is available through videos and reviews. I purchased the Draw-Tite hitch 76227 for my 2018 Subaru Outback Touring and the 118467 T-one Wiring Harness. The video made installation very simple. Some notes: I was able to cut around the center pin on the bumper cover to keep the fastener. The center of the cover is 2" from the center of the pin hole as the instructions say, not half way between the tailpipe cutouts. I should have paid more attention when reattaching the bumper cover as I slid it over the lower metal brackets the first time. Never force anything! Back up sensor plug just requires a squeeze on one end to release. It helped to back up on my ramps and have a helper to hold the bumper while removing and cutting the hole. I just used a mat knife and scored it numerous times. I cut my hole 3.75"w x 4.5"h. Could have given the height just about ?" more but fit was tight. Actually could be a little narrower but fit looks great. By using the Draw-Tite hitch, I could reinstall the foam cover on the bumper rail with no issues. Hardest part was seeing the markings on my torque wrench. I probably would not have attempted this without the videos. Mostly I want to hear warnings of what to watch out for as I'm doing the installation. The backup sensor plug was a trick since I had to use my magnifying glasses to see the clip or I might have broken it. I sprayed the bumper with Amsoil Metal Protector before installing as suggested. Fit and alignment was perfect, no adjusting needed. The Draw-Tite hitch weighs less than the Eco-Hitch which helps keep overall weight down when not towing and the foam piece fit since the mounting plates are a little thinner. The cut out is smaller too with the DT. As for the wiring harness, the 2018 Plug is right where the video says it is, just hard to reach and a pain to set free. Don't give up. I couldn't figure out how to remove the tie down loop or it would have helped. Finally got it. I just routed the harness into the spare wheel area. No tape included. End result looks great! 525858
Ordered this hitch, because we weren't to thrilled with having to drill holes in the frame to mount the other type. It was not as difficult as were anticipated. We did watch the video, but it shows a 2017 Outback and the Eco-friendly mount, so we did experience a few slight differences. We didn't receive new mounting nuts or the piece of trim seal with this hitch, but it was much less expensive than the Eco-friendly one. Our 2018 Outback also had mud flaps to be removed, that didn't show in the video, but was pretty simple to figure out how to remove them. In the video, it says to discard the foam piece over the bumper, but in the instructions says to reinstall. We reinstalled it and everything fit without trimming anything, which was great, as I think this foam really helps to support the facia. In the video, it says to bend up the middle facia tab and cut a larger hole than stated in the instructions. I found that the smaller hole recommended in the instructions gave plenty of clearance for the hitch and if I trimmed the tab slightly to clear the hitch, I was able to reinstall the middle facia pin and didn't need to eliminate it. Just made me feel better with one more anchoring support. Overall it took us about 1 1/2 hours. One person, could do it, but I was definitely thankful for the extra set of hands my daughter provided. Plus a good father/daughter experience. Overall we are very pleased with the finished product, the quality of the hitch, quick shipping and service from etrailer and we would highly recommend both the product and company! 517981
Perfect. I like that I can keep the the stock bumper bar in place. 527649
I bought the hitch, wiring harness, and window deflectors. I think the deflectors took me all of 15 minutes to install and the hitch about 45 minutes and a half hour for wire harness. The harness isn't hard to hook up it's just finding it in your car. All and all very easy installation and really like it because I had given up my pick up and this is a great alternative to having a pick up not to mention double the fuel mileage. Went back to the dealer to get a hitch and they wanted $750. . with wiring and did it myself so thank you everyone at Etrailer for helping. When I place the order I could not have ask for a nicer person to help me out and the follow up to make sure I got everything and was satisfied. My only problem now is my buddy wants me to order another one and do his car with it so that will be coming up in a week or so. Thanks again. 545369
This is a great hitch for my 2018 Subaru Outback. It fit behind the bumper beam was excellent and everything went back together without any issues. I particularly liked the fact that I didn’t have to throw away the foam cover that came as part of the 5 mile an hour bumper. The written instructions coupled with the video of the install using the comparable eco-hitch was all that was needed to do a good job without mistakes. The one thing missing in the instructions though was no mention of the electronic bumper distance sensors for the backup camera. This needs to be disconnected to remove the bumper facia. Also, I would recommend the height of the cutout for the hitch should be increased about another 1/4” to 1/2”. The recommended height is tight and although it fits, it is right up tight against the drop portion of the hitch frame. Also, I read reviews by others that questioned whether or not there are enough threads grabbed by the nuts you place back on the studs after installing the hitch behind the bumper beam. After I completed the install with the Draw Tite hitch, I found there was just enough threads to grab and properly torque the nuts onto the studs, but only about 1-1/2 threads showing after the nut. I would have liked to have a bit more threads to spare than this. I also matched this hitch with a new bike carrier for mine and my wife’s bikes. I tested it out and everything worked as planned. 552795
According to Draw-Tite, having 1-1/2 threads showing above the nut is acceptable. Any less than that would be a problem, but as long as the stud protrudes a bit from the nut, youll be just fine.
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Mike L - 08/13/2018Received the hitch faster than they stated it would take. All the parts were there. The directions were clear and I took my time doing each step slowly. I found the video of the installation a while ago, but could not locate it again when doing the work (user error), but by taking my time, I figured it all out. I was able to do the work myself and had the opportunity to by a new tool, torch wrench, so all was good. I was nervous about cutting out some of the trim to fit the hitch, but read someone else's review where they cut at an angle to keep the center clip. I followed that one person's review and was able to save the center clip. Thanks! From start to finish, it took me approximately 2 hours because I took my time. I could do it much faster if I do it again. I like the look of the finished hitch and happy I did it myself. Dealership wanted $750 for the hitch and wiring, so I saved many $$ doing it myself. Thank you e-trailer for the detailed instructions and giving the ordinary person the ability to do our own work and save some coin. 562412
The product itself was great. But the Included instructions were a little weak; thankfully, the online videos filled in the gaps. The etrailer videos were good but glossed over the bit I found tricky, how the mid-bumper was held on. It turns out it is several clips. There is a video about removing bumper cover of a 2008 Subaru Outback that is ONLY pertinent to the 2016 outback we own in that it shows how these clips are released. Basically just tug quickly (not hard, quick) slightly upward. 547964
The installation of the hitch was straightforward. Watched the install videos many times so I only needed a couple of glances at the instructions to remind me of the next step. The only hiccup was that my 14mm socket was too short so I had to run to the tool store to get a longer one. I have not actually used the hitch yet since I don't have my bike rack yet but I really enjoy how you only see the receiver. 523568
Firstly, this hitch is BEEFY, and a piece of cake to install. No holes to drill in the frame. Directions are simple. Cannot be beat for the price. Secondly, there was a minor (1 day) delay from the manufacturer, George from etrailer contacted me immediately to let me know, and had some other options ready if i couldn't wait (the forecast was up to a couple weeks backordered, luckily this turned out to not be the case.) Pleasure to work with, and really made me feel confident in ordering thru etrailer. I will be ordering from them again in the future. 515315
Everything went well on this project from ordering the product, delivery as promised, quality of the hitch and ease of installation. The only thing that slowed the installation was removal of the rear wheels to get access to the mud flaps. No Big Deal. Highly recommend. 542667
I purchased this hitch because I did not want to drill holes in the chassis of my new 2018 Outback. I also liked the idea of the hidden crossbar. The lower cost compared to competitors offering similar hitches and the free shipping clinched the deal. While I was apprehensive about the installation process, i.e., removing the bumper fascia and beam, it was actually pretty straight forward and easier than I had envisioned. I don't think this option was any more difficult than than the installation of the chassis mount hitch would have been. While a class I hitch would suffice for my immediate need -- towing a small utility trailer -- this option allows for future opportunities that may arise, and at virtually no additional cost. 516493
This trailer hitch receiver seems to be the best one available for my 2016 Subaru Outback. It has a towing weight and tongue weight rating higher than any of the others (and way over the car's limits), it's much easier to install, and only the hitch receiver shows from the rear of the car (no cross bar). It took me about 2 hours to install, working very carefully and using an etrailer video. No need to jack the car up, drill any holes, or use any additional hardware. You will need a torque wrench, something I have but maybe not everybody has it in their toolbox. One odd thing in the video, they tell you to discard the foam bumper support, but the written instructions say to put the foam piece back. Also the size and shape of the cutout in the bumper flange are different in the video from the written instructions. I followed the written instructions in both cases. It's possible that the foam support makes it harder to get the plastic bumper back on, but I managed. The hitch receiver looks great and works fine with my Thule bike rack. If I ever get a small trailer or pop-up it will have the strength to pull a lot of weight. The product arrived with a big hole in the cardboard shipping box. It appears that the box was stacked on top of something soft and then the weight of the hitch receiver (very heavy steel) caused it to punch through the box. etrailer was very responsive when I sent them a picture, they told me to unpack and inspect. There was no damage. The receiver square hole was covered with a plastic cap and taped, so the part that punched through was not scratched or damaged. I do think they should package it with this in mind, with a little more reinforcement of the box where the hitch receiver tube protrudes. 572424
I highly recommend etrailer as well as this hitch for the Subaru Outback. The etrailer website is easy to navigate. Shipping was fast and the product arrived on time. The hitch looks great on the Subaru. So clean because you only see the reciever and not difficult to install. I'll be shopping at etrailer in the future. 522724
Easy to mount, took about thirty minutes. Note that for the 2018 Subaru Outback, when you cut the bottom bumper fascia for the hitch to come through, measure from the sides to find center - the fastener hole is NOT in the center of the bumper, it is off by a few inches. 515137
Been looking at hitches for awhile, mainly for a hitch bike rack. I thought about the normal draw tite or Curt but decided on this one due to the fact that it "hides" most of the hitch and it's how the factory hitch would be installed. Plus removal of the heat shield and drilling wouldn't have to happen. Installed in about 1 hour. Very happy with this purchase! 522676
I bought this hitch for my 2019 Outback 2.5i Limited. After watching the video, it took 1hr 45 min to install this. It looks sharp and saved me $600 over the dealer installed option. Additionally, this provides a 2" receiver. The dealer would only install a 1 1/4" receiver, making all of my existing accessories (bike rack, cargo carrier, etc..) obsolete. 730346
Fit exactly as advertised and installed exactly as the video showed. Instructions indicated to put the foam block back on but I could not get the facia back in completely with it on. 729967
I am first time installer... It was straight forward to install and instruction was complete and clear. Great service and product. I am happy! Thank you! 729866
Product has been great, even after a year of owning it. I had it installed by a professional, so I can’t speak to its difficulty of installation. I can say after a year I don’t see any signs of rust and it is tucked away under my bumper that I forget it is there half the time. I would recommend this product in the future. 729487
Installed this on our 2018 Subaru Outback. Watched the install video several times. It took some time but it worked out great. Unlike a lot of the hitches for the outback, this one has the look of OEM and is great. I highly recommend this hitch for the Outback. 728699
Easy to install, perfect alignment with Subaru Outback. Fast delivery, would recommend to friends and others. 727633
Fantastic Customer Service! Informative and helpful representatives - were able to confirm the right hitch for my vehicle. Resources for installation were also helpful. Self-installed and satisfied with product. 726499
Installation was easier than I thought it would be and was faster than I thought it would be. The eTrailer on-line video guide (tailored for my Subaru) was a huge part of making work easy -- EXCELLENT guide. It was encouraging when I needed to disassemble plastic parts of the vehicle, as it showed exactly where connectors were located and how do disassemble and assemble delicate panels. The hitch slid right into place. Very pleased and saved hundreds of $$$ doing it myself. 726327
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