Troubleshooting RAM 3500lb Electric Jack Not Extending With Switch Or Hand Crank
Updated 05/07/2021 | Published 05/06/2021
Question:
The motor works but the jack will not extend. I tried it manually and it will not work. It spins when attempting to extend both electrically and manually. Any ideas?
asked by: Mark
Expert Reply:
It sounds like the gear inside of the Electric Jack w/ Footplate - A-Frame - 25-1/8" Lift - 3.5K - Black # EJ-3520-BBX you have is stripped causing it to not engage when trying to extend the jack.
As a temporary fix you can try to have someone pull down on the foot of the jack while attempting to extend the jack, but you will need to replace the jack with another # EJ-3520-BBX to fix the issue completely as there is not a rebuild kit available for the jack.
I included a video of the # EJ-3520-BBX for you to take a look at.
Product Page this Question was Asked From
Electric Jack w/ Footplate - A-Frame - 25-1/8" Lift - 3.5K - Black
- Camper Jacks
- Pop Up Camper
- Teardrop Camper
- Travel Trailer
- A-Frame Jacks
- Steel
- 3001 - 4000 lbs
- Electric Jack
- 18 Inch Lift
- Bolt-On
- 1 Jack
- RAM
more information >
Featured Help Information
Miscellaneous Media
Continue Researching
- Shop: Replacement Power Switch for RAM Electric Trailer Jack with Footplate
- Q&A: Why Would Ram Trailer Jack Only Work When Lowering But Not Raising
- Video: RAM Electric Trailer Jack with Footplate Replacement Power Switch Review
- Q&A: Replacement Power Switch for RAM 3,500 Tongue Jack
- Shop: Replacement Light Board for etrailer Electric Jack
- Article: Trailer Wiring Diagrams
- Shop: Curt Powered Tail Light Converter with 4-Pole Flat Trailer Connector
- Q&A: What is the Difference Between a Class II and a Class III Hitch?
- Shop: Trailer Hitch
- Search Results: trailer hitch
- Article: Brake Controller 7- and 4-Way Installation Kit (ETBC7)
- Q&A: Lug Nut Torque Chart for Trailer Wheels
- Shop: Trailer Wiring
- Shop: Universal Installation Kit for Trailer Brake Controller - 7-Way RV and 4-Way Flat - 10 Gauge Wires
- Video: Fifth Wheel Towing Made Simple with Daniel
- Search Results: trailer tires and wheels
- Article: How to Measure for Trailer Hitch Drop
- Shop: Suspension Enhancement
- Shop: etrailer Anti-Rattle Hitch Collar for 2" Hitch Receivers
- Q&A: Does etrailer Carry Furrion Chill Cube w/ Heat Pump to Replace Dometic Duo-Therm
- Search Results: trailer wiring
- Shop: Power Mountain Tallboy Off-Road Bottle Jack - 8-1/2" to 37-3/4" Lift - 6 Tons
- Search Results: trailer jack
- Video: A Look at the Power Mountain Tallboy 6 Ton Off-Road Bottle Jack with a Military Cargo Trailer
- Article: Wiring Trailer Lights with a 7-Way Plug (It's Easier Than You Think)
- Shop: Brake Controller
- Q&A: What is the Difference Between a 4-Way and 7-Way Trailer Connector
- Q&A: Installation Time for Blue Ox BX1128 Flat Tow Base Plate Kit for 2016 Jeep Grand Cherokee
- Shop: Base Plate for Tow Bar
- Search Results: trailer leaf springs
on Camper Jacks
