Troubleshooting Lippert Electric Jack with Broken Nut on Top of Manual Shaft

Updated 04/19/2019 | Published 04/18/2019

Products Featured in This Question

Lippert Electric Trailer Jack with Footplate - A-Frame - 18" Lift - 3,500 lbs - Black

(367)

$227.04

Electric Jack w/ Footplate - A-Frame - 25-1/8" Lift - 3.5K - Black

(1891)

$138.03

Question:

What do4 I do if the nut on the manual shaft is broken and unusable. the motor to my jack is not turning on, I went to manually turn the shaft down and the nut broke in pieces. I went to camping world and was told they dont sell the parts and I had to buy a new jack. there must be something I can do?

asked by: Kerry

Expert Reply:

Unfortunately the Lippert electric jack # LC285318 has had this issue and they haven't found a solution yet but say they are working on it. Currently, the only thing you can do is replace the jack. The issue with both the motor and the nut is the shaft seizing up in the inner assembly.

My recommendation is the etrailer # EJ-3520-BBX tongue jack rated for 3500 pounds.

Electric A-frame jack has 2 toggle switches for operation. Jack has a retracted height of 9", an extended height of 28-1/2", and 19-1/2" of travel. Drop leg offers an extra 5-5/8" of lift. Includes a manual override handle.

expert reply by: Jason S