LCI Level Up Error Message Function Disabled Troubleshooting

Question

Question:

It says function disabled. I have to do it manually. Also how do I raise the rear jacks before I raise the front jacks to connect the truck?

asked by: Mel B

0

Expert Reply:

What exactly does the error message say? Does it seem to work at all in spite of the error message?

expert reply by: Jameson C

0

Mel B.

7/8/2020

It says function disabled. I have to do it manually. Also how do I raise the rear jacks before I raise the front jacks to connect the truck?

Jameson C.

7/8/2020

If a customer gets this error, it is from 1 of 2 reasons. 1) When they took unit off truck and pressed auto level, the system did not see that the unit was nose high or 2) After they pressed auto level, they adjusted the level of the trailer. In order to hook back up to the truck, they will need to go into manual mode. Once in manual mode, press retract and then press and hold rear to retract the rears. Once the rears are fully retracted, they can press retract again, now system is in extend mode. Then they can press and hold front to raise high enough to back truck under. Then they back the truck under, press retract again and then press and hold front to lower the front. Once trailer is hooked to the truck, press and hold front to finish retracting the front jacks the rest of the way. Then they will turn the pad off and they are good to go.

Answer 1

Hey Jerry, If you're referring to the locking handles (pictured below) that mount the B&W Companion OEM Slider Base #BWRVK3370 into your F-250's puck system you'll need to reach out to B&W and have the serial number for your hitch…

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Answer 2

Great questions! Reese actually makes the OEM puck system for Ford so if the 2022 F-250 is cheaper by a lot then I recommend going that route and installing the Under-Bed Rail and Installation Kit #RP87FR. The only thing you'll really be missing…

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Answer 3

The OEM prep package consists of 4 "pucks" in the bed of the truck that will allow you to drop in puck style hitches for easy installation and removal, that gives you a completely clear bed when not in use. The B&W Companion OEM 5th…

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Answer 4

You will have to go with a sliding hitch to allow the trailer to make tight turns. For a trailer 8 feet wide the only bed length that's going to allow 90 degree turns without a slider is a stationary hitch. That being said you have two options.…

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Answer 5

According to Blue Ox, it'll take an experienced installer about 4 to 5 hours to complete the installation of their #BX1128 Base Plate Kit on a 2016 Jeep Grand Cherokee. The install isn't what I'd call super-difficult, but the installation…

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Answer 6

Hey Robert, congrats on your new 5th wheel trailer! It is highly recommended to use a sliding hitch like the B&W Companion item #BWRVK3370 the shorter 6-3/4' bed on your 2026 Ford F-350. The slider will ensure you have clearance when making…

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Answer 7

Since the pin weight of your camper is 2.1k, I recommend going with the LoadLifter 5000 opposed to the 7500. While technically there is not reason you couldn't use the 7500 kit, it really is not necessary for a camper like yours. Generally the…

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Answer 8

Hey Jerry, GM moved the placement of their puck systems starting with 2020 models so you are correct that the pucks would have the hitch not sit directly over the axle. GM did the math and made sure that this placement wouldn't adversely affect…

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Answer 9

Hey Tom, congrats on the new truck! Typically when we hear that someone has the OEM tow prep package they mean the puck system. This is going to be five circular holes built into the bed of your Ram truck and is by far the best way to attach a 5th…

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Answer 10

Hey John, thanks for the picture of your truck bed! To install a set of 5th wheel rails in your 2022 Ram 2500, I recommend the B&W Custom Installation Kit w/ Base Rails item #BWRVK2602. This set of rails are industry standard so they'll work…

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Answer 11

Yes, they are Martin and thanks for the picture. You will need a locking plate to use a Demco Autoslide 5th Wheel Hitch like item #DM8550024 with a Curt Helux pin box. The correct one is the Demco Autoslide Locking Plate for Lippert Helux Pin Boxes…

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Answer 12

Hey Rod, thanks for reaching out. Yes, it will! The Curt Helux Shock-Absorbing 5th Wheel Pin Box #C83RJ will indeed work with the Demco Autoslide 5th Wheel Hitch #DM8550038. Just make sure you also use the Demco Autoslide Locking Plate for Lippert…

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LCI Level Up Error Message Function Disabled Troubleshooting

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