Troubleshooting a Electric Jack that will Extend but not Retract

Updated 10/21/2013 | Published 10/20/2013

Question:

hello could you tell me why my tongue jack will only extend but not retract it is bran new we just bought the trailer in 2013 the end of august but have not camp with it it we have been buying thing to get it ready for next year, we went to get it ready for winter when we realize the jack will only extend not retract it work find when they del. the camper it is on a 2013 19fbpr premier bullet. we didnt get any manual with the electric tongue jack

asked by: Deb

Expert Reply:

It sounds like the switch in the jack is bad and should be replaced. Typically when an electric jack will go one direction but not the other its because the switch is broken. You might try checking all the fuses on the jack also.

Since your trailer is brand new I would imagine there is some kind of warranty that would cover your jack. I would try contacting where you bought the trailer.

expert reply by: Jameson C