Lippert Motorized Step Will Not Retract Completely
Updated 05/02/2025 | Published 05/01/2025 >
Question:
i have a 2 step lippert entry motorized step and it wont retract completely. help any suggestions
asked by: Mike T
Expert Reply:
Hello Mike, thanks for reaching out. That could be a gearbox or motor issue. Can you elaborate a bit more on what is going on with the step? Has this always been an issue, or did it just start up recently? Will it retract partially then it just stops? When it stops can you still hear the motor running? If the motor seems to be running fine the issue likely lies with the gearbox.
If the motor just shuts off completely you could be looking at a bad motor or controller.
To find the right replacement I will need the part number from your motor/gearbox/controller. Let me know and I am happy to look into it.
Product Page this Question was Asked From
Replacement Lippert Components 5:1 Gearbox With Motor for RV Steps - Link Assembly "A"
- Accessories and Parts
- RV Steps
- Linkage
- Gears
- Motors
- Lippert
more information >
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Mike
5/2/2025
hi my step extends correctly, it retracts only about 2/3s , iff i put my hand on the bottom step and assist it it retracts completely