Troubleshooting A Ram/etrailer Electric Trailer Jack That Will Retract But Won't Extend
Updated 09/20/2024 | Published 09/14/2024 >
Products Featured in This Question
Question:
I have 2021 Forest River Wildwood that has a EJ-3520 trailer lift. The switch will let it retract but not extend. Would this be in the switch or something else?
asked by: Howard J
Expert Reply:
Hey Howard,
It is possible that the switch is to blame so I would remove the top head cover to take a closer look inside the jack # EJ-3520-BBX. You might just have a loose spade terminal on the back of the switch that needs to be pushed on more.
I took one of these jacks apart to get a better look at how it was wired and found that the top right terminal and bottom left terminal on the back of the switch # EJ-3520-PSW are for your extend and retract. I would check to make sure those have power when pressing the switch. If power is running to the extend terminal and it still won't lift the switch is the issue.
Are you able to manually extend the jack? If so then we know it's not a gear issue and would fall back on the switch being the issue.
Product Page this Question was Asked From
Replacement Power Switch for RAM Electric Trailer Jack with Footplate
- Accessories and Parts
- Camper Jacks
- Trailer Jack
- Switches
- etrailer
more information >
Continue Researching
- Shop: Replacement Power Switch for RAM Electric Trailer Jack with Footplate
- Shop: RV Interior Lighting
- Shop: Replacement Manual Override Grommet for Solera Powered RV Awnings - Qty 1
- Shop: Replacement Override Plugs for Lippert Electric Trailer Jack - Qty 2
- Q&A: Wiring Diagram for the Power and Light Switch On the RAM Electric Trailer Jack
- Search Results: propane quick connect adapter
- Search Results: vinyl trim insert
- Search Results: weather strip
- Search Results: rv interior lights
- Shop: Premium RV Vinyl Insert Trim Molding - 25' - Black
- Shop: 12V RV LED Puck Light - Surface Mount - 4" Diameter - Warm White
- Shop: Replacement Override Plugs for Lippert Smart Jack Electric Trailer Jack - Qty 2
- Shop: Premium Narrow RV Vinyl Insert Trim Molding - 25' - Black
- Q&A: Troubleshooting Ram Jack Not Extending or Retracting With Power or By Hand
- Q&A: Installation of Replacement Electric Jack Power Switch EJ-3520-PSW
- Q&A: How to Connect Replacement Switch for 3,500 lb RAM Electric Trailer Jack
- Article: Trailer Wiring Diagrams
- Search Results: trailer hitch
- Shop: Trailer Hitch
- Q&A: What is the Difference Between a Class II and a Class III Hitch?
- Article: Brake Controller 7- and 4-Way Installation Kit (ETBC7)
- Q&A: Lug Nut Torque Chart for Trailer Wheels
- Shop: Trailer Wiring
- Video: Fifth Wheel Towing Made Simple with Daniel
- Search Results: trailer jack
- Q&A: Does etrailer Carry Furrion Chill Cube w/ Heat Pump to Replace Dometic Duo-Therm
- Article: How to Measure for Trailer Hitch Drop
- Shop: Suspension Enhancement
- Search Results: trailer tires and wheels
- Shop: Brake Controller


Howard
9/20/2024
Kevin, Thanks for your reply. I have removed the cover and checked the wiring and all seams good. The jack does manually extend and retract so it’s not a problem with the gears. I’ll try checking the power to the switch next and see what happens. Looks like it’s pointing to the switch though. Thanks again for your help!! Howard