Troubleshooting New Voyager WiSight Monitor Not Pairing with Cameras

Updated 03/12/2024 | Published 03/07/2024

Question:

Have a voyager wisight camera I just replaced and the monitor will not allow pairing to happen or go into pairing.

asked by: Eric P

Expert Reply:

Something that we've found on the Voyager WiSight 2.0 Wireless RV Backup Camera System w/ Night Vision # ASA57YR kit is if you have power on the cameras prior to powering up the monitor and putting it in "pairing" mode the system will have difficulty pairing the signals together.

Try disconnecting power to your camera(s) and then get the monitor powered on and set in pairing mode, then apply the power back to your camera to see if that changes anything.

expert reply by: Jon G

Eric P.

3/12/2024

I have tried to pair camera to screen as instructed by you guys and screen will not go into pair mode at all is there a way to reset the monitor or does it need to be replaced. Unit is a customers unit and is used daily. Customer needs camera on unit for when backing up

Jon G.

3/12/2024

@EricP I reached out to my contact at ASA Electronics and they said at this point in your troubleshooting it will be best if you reach out to them at 800-688-3135 so they can help you out directly.