Troubleshooting Hopkins Smart Hitch Backup Camera Blue Screen

Updated 08/20/2018 | Published 08/17/2018

Products Featured in This Question

Hopkins Smart Hitch Backup Camera and Hitch Aligner System

(844)

$186.54

Dielectric Grease for Electrical Connectors, 2 oz.

(1481)

$10.96

Hook Probe Circuit Tester

(60)

$12.27

Question:

I installed the hopkins smart hitch on my 2009 nissan titan model # 50002 along with the factory brake wiring from amazon . worked great for about 6 months now i get a blue screen on my monitor when i put it reverse,still works when it wants to. any ideas ? thanks

asked by: Scott

Helpful Expert Reply:

The Hopkins Smart Hitch Backup Camera and Hitch Aligner System # HM50002 having a blue screen shows the monitor is getting power but not receiving the signal from the camera. Because it works some of the time, it sounds like a wiring issue and not a camera issue. The connections may simply be a little loose, so I recommend first checking the wiring connections and adding a little dielectric grease # 11755 to keep debris and moisture out of the connections.

If that doesn't solve your issue, then you will need to inspect the wiring using a circuit tester like # PTW2993 to find the short in your wiring. If you need to replace the wiring, you can use Extension Cable for Hopkins Smart Hitch Backup Camera - 25 ft # HM3100504061

expert reply by: Jason S