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At etrailer.com we're committed to the products we sell, and to our customers. Our experienced and knowledgeable staff are available via both phone and email to address your questions and concerns for the lifetime of your hitch. The technicians at etrailer perform hitch installations on a daily basis, making them a valuable resource for do-it-yourselfers. The one-on-one, personal service you'll receive comes straight from an expert in the towing and automotive field. We've installed it, we've wired it and we've towed with it, so whatever your question, we can answer it.
Drilling the whole in frame for the front bolts is the hardest part. But doable, would of felt better if the back to side straps used both factory wholes on frame instead of just the lower one only.
Over all I am well please with the look and fit of the reciever. Ready to put it to work here soon!
Well designed and fit well. The only challenging part was drilling the frame on passenger side. Hole needed to be directly over tailpipe. But everything lined up and fit well. Definitely a two person job.
Solid Hitch, Twice as thick as stock. More bolts connecting it to the frame. Hangs down lower, so if you have an aesthetic need, this is not your hitch. However if you want a beast to yank trailers around, you have found the right hitch. 2013 Chevy 2500 HD.
Heavy duty, little more drilling than I would like. And had to dent in the 5” exhaust so it didn’t rub.
Very heavy duty, looks nice and great q uality
Hasn’t fallen off yet. Looks good
Hitch receiver is quality, hardware is on point, instructions are great. Installed on my 2011 3500 with 2018 bed and bumper in ten minutes.
love it because its nice and sturdy I feel i can pull anything
Mounting took a bit longer than I thought. Drilling the 2 holes in the frame at an angle was challenging but I was successful and am very pleased with the Curt Class V hitch. I just wish GM would have installed the class V because the 2500 HD trucks are designed for towing to begin with. This will add value to the truck when selling it in the future. The installed height of the OEM was about 16-1/4". The Curt Hitch was about 1" lower. I will be using my Blue Ox BXW2000 hitch SWAYPRO reciever.
product was perfect for what we needed
Excellent service and fast shipping. Highly recommend, the only place I’ll buy towing and trailer parts from now on.
This hitch was easy to install myself with the help of a floor jack. I was very impressed with the etrailer website and how fast the hitch was delivered. I will be doing more business here for sure.
Just installed the Curt Class V Commercial hitch on my 2016 GMC Denali Dually replacing the OEM hitch that was less then optimum for the towing I do, Installation was straight forward my wife and I had it installed in little over an hour after removing the stock hitch.
Overall I am very happy with this hitch. I think it is more sturdy and safer pulling heavy loads. Unfortunately there was more work involved in installation then the directions revealed. The hitch required 2 new holes to be drilled in each frame rail. To complicate this, one hole in the passenger side frame was on the edge of one of the bolt holes that mount the spare tire shield. This hole required the use of a drill bit and a rotary file.
Very happy, original hitch got lost by ups, etrailer got me a different one delivered the next day! Thanks
easy install
Hitch was missing parts so I called on a Monday and I was told they would have the missing parts to me by Wednesday, the parts didn’t ship until Thursday. I bought the hitch so I could move without hiring movers. I have to be out Friday, now my parts won’t be here until Friday or later. So now I’m forced to hire movers. I would not reccomend etrailer for any purchases at all. They don’t stand behind their word and weren’t willing to do anything about their mistake.
I didn't think this required drilling, but perhaps I mis-read the description. It does require drilling 2 holes. Probably is you have to lift this 100lb monster into place to mark where the holes go, THEN pull it out of the way to drill the holes straight.
After you put it back, you find that the 1/2 hole they tell you to drill doesn't fit the 9/16" hardware they sent. Of course 9/16" is bigger than most folks have in their drill set, so I spent an hour with a dremel to make it big enough.
If the instructions were correct this would have taken half the time. The receiver itself does look the business.
The hitch was exactly what it said it was and fit perfect. To date I have never been disappointed with etrailer. Your customer service is impeccable in an age when customer service is unheard of. Thank You!!
Powder coat chips on the edges a little here and there other than that awesome hitch
great timely delivery and kept us informed every step of the way
I’ll tell you what customer service is top notch. Hitch arrived as advertised with very decent packaging which was surprising. Thanks again E trailer will definitely do business again soon.
So far so good! looks very HD compared to the stock hitch.
Great upgrade hitch from factory. Definitely would recommend if you are hauling big loads.
Fit great. Good price. Fast shipping
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