How can the Tailgate be Unlocked if the Pop and Lock Powered Tailgate Lock Fails

Updated 07/29/2020 | Published 07/29/2013

Question:

In the event of a failure how can the tailgate be unlocked?

asked by: James D

Expert Reply:

If the locking mechanism of the Pop and Lock Powered Tailgate Lock, # PAL8320, fails, the only way to unlock the tailgate is to break into the tailgate to remove the lock. I spoke with my contact at Pop and Lock and he said most lock smiths can do this, even if you do not have an OEM keyed lock on the tailgate.

If the failure is a result of the truck losing power, you could simply use another power source to run a positive and negative lead to the connector that connects the smaller wiring harness to the larger wiring harness. This will be the easiest place to access the wiring without having to cut or splice into the wiring.

expert reply by: John H

Barb

7/19/2020

I put the tailgate on my 2019/3500 and did not reconnect plug for locking mechanism or camera. Yup...I shut it, and now it will not open. Am I the only one?

Chris R.

7/24/2020

I'm sure you're NOT the only one, but I think your only option here will be to have a locksmith try to open up the tailgate so you can re-connect that plug.

Barb

7/24/2020

@ChrisR Thank you for your response! I was able to crawl up underneath with tailgate on and replug both camera and locking mechanism back together, fortunately it unlocked. LESSON LEARNED here, hope to spread the word. THANKS again