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At etrailer.com we're committed to the products we sell, and to our customers. Our experienced and knowledgeable staff are available via both phone and email to address your questions and concerns for the lifetime of your hitch. The technicians at etrailer perform hitch installations on a daily basis, making them a valuable resource for do-it-yourselfers. The one-on-one, personal service you'll receive comes straight from an expert in the towing and automotive field. We've installed it, we've wired it and we've towed with it, so whatever your question, we can answer it.
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Very easy install. Love it.
Fast and Prompt Delivery , Excellent Pr oducts!
Had whole thing assembled in a half hour
Fits perfectly and looks great. Very well made
I am extremely satisficed with the quality and prompt delivery of product. product was as stated in the description on the site.
Wow, what service. Ordered on a Thursday, got ahead of time on Saturday, installed on Sunday morning. Fits perfect, one heavy duty s.o.b.
I am very pleased with the product, the service, and the price! It came on time and it fit like a glove on my 2020 Chevy 1500 pickup..Just like the install instructions said. Make sure you wear eye protection with all the dust and grit falling!
perfect fit. I've shopped from e trailer in the past and am very pleased with the products. Can't be the price and the quickness of delivery. Will continue to purchase what I need from Etrailer
I think that your prompt service is awesome. You sell top quality products and I am never disappointed. Ups totally distorted the box but you packed the products together well. I haven’t installed the hitch yet but I’m sure I will have a good support as I always have in the past on things I bought from you.
First class service ordered and delivered in a very timely manner. Etrailer always comes thru thanks for all your help.
Product fit well and looked good.
Fantastic customer service! Would go nowhere else!!!
They interpreted my drunken voicemail and fulfilled my order perfectly.
It was easy to install the truck has 4 bolts to remove and bolt hitch in place. It’s well made and should tow what I need to and more.
As advertised. Took about 20 minutes to install by myself. Nicely built. Slight damage to box but none to hitch. Very happy with purchase. Thank you.
Jason
6/20/2025
Excellent. No issues
Hitch arrived 5 or so days after ordering. Not the best packaging but, being a steel trailer hitch, of course it was fine. No scratches or anything despite hanging out of the box. Instructions were clearly spelled out. My truck only has a single side exhaust so it literally only took 5 minutes to install with two friends. Hitch utilizes existing bolts on the frame so don't freak out when the hitch arrives with no hardware. Hardest part was getting the frame bolts loose. Breaker bar necessary! Side note-don't make the mistake i did and open your box inside. The box had hundreds of tiny metal ball bearing looking guys that scattered all over my floor. Still finding them with my bare feet despite sweeping. Overall very happy with product and shopping experience
Excellent customer service. The product is heavy duty and great product.
Perfect fit. On time delivery. It was easy to install the hitch and plug. Installed by one person in one hour per instructions. Attached pictures of finished install on 2020 Silverado. Plan to use it to pull a light trailer with my desert toys (quads and dirt bikes). Future plans to tow a light weight toy hauler. The instruction's did not require the use of treadlock products. I use permitex treadlock when reinstalling bolts for added security on bolts
chevy 2020 custom 1500
was initially worried about the trailer hitch because the box that came in it was totally destroyed when i got it. after opening it up everything look ok. just minor scratches no big deal.
took me about 30 min to install on my own. nothing to it. take off 4 bolts and install it. i used a bucket to hold the trailer hitch up where i needed so i can get the bolt in on all sides. not ideal safe way but it worked like a charm. perfect fit. i highly recommend this product and company. A+. the instructional video they had was very helpful. thanks again.
Fits perfectly. Super simple and quick install in about 20 minutes with no help! Just bend those factory tabs out of the way and you’re ready to tow!
Bolted right up as described on a 2020 Chevy Silverado. Install was approx 1/2 hr. Hardware was already on the truck so no hardware came with the Hitch Receiver. Happy with the product, price, and install.
Received product within 2 days of ordering. Although box was slightly open I seen no visible damage. Installed within 5-10 minutes by myself. Receiver bolted right up to my 4 existing bolts on my 2019 Silverado.
Great delivery time.
George D.
8/1/2025
Just fine
Kate F.
8/4/2025
Great hitch and so easy to install. Put it on my 2019 Chevy Silverado and works like a charm!!
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Todd
4/2/2026
Great product! No complaints at all. 15-20 minute installation alone.