Xtreme Off-Road Swing-Up Jack w/ Dual Wheels - Sidewind - 10-3/4" Lift - 1,100 lbs - Zinc

by: Donald06/21/2022

Do not use the Ark 500 trailer jack on boat trailers that are exposed to salt water!
The product info says that jack has been tested for 600 hours of salt spray, well it didn't work out that way for me.
I purchased this jack ~ 18 months ago, so it is out of the 1 year warranty period, to my dismay. This is a very expensive trailer jack, and I was hoping it would last longer.
I thoroughly rinse my boat and trailer in fresh water after each outing. I kept grease topped up in the fitting. Now the jack is getting very hard to crank, gears are binding, and rust is running down the the jack extension leg.
I am going to have to replace the Ark 500 jack with another product, as the day is coming where this jack will not crank any more.
I am very disappointed at the short life of this product, and the short warranty period.1315650

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I reached out to the manufacturer who advises that it is important to dry the metal on the jack after rinsing it with fresh water. You can use a silicone spray on the jack as the spray does not dry sticky. Salt water with any jack is difficult to combat.

-- Jenny N - 06/23/2022

142255

Super strong and smooth as butter! I needed to get longer bolts but otherwise the installation was very easy.1286525

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I had heard the reviews of the 'off-road' trailer guys singing its praises, so for this much money it better live up to the hype. Well, it does. Not only is it heavy duty, but the options that allow it to store, extend etc.... make it a great purchase. I installed mine on a oversize teardrop trailer that will not be going off-road much, but I got sick of those other trailer jacks not wanting to turn the wheel and just dragging it sideways when the camp area is not perfectly level/firm. Won't happen with this one due to the design of the wheel mount. One downside is that is heavier than any jack I have had before, but that is the price of a well built unit, so I can live with that.

One interesting feature is that the raise/lower handle is magnetized on, so it doesn't catch on anything during transport. Sure enough, the first time using it, I left it for a 2 hour highway drive home and it was still there. whew.

All things considered, I am very happy with this purchase, even with the premium price. 713766

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etrailer was very prompt with shipping and made for an easy transaction. Had to buy my own installation nuts and bolts as the ones provided are too short and the blue cap on the jack was smashed during shipping. Not a huge deal I suppose. Overall the jack looks to be nice and sturdy and a solid product.1040835

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my 1350 lb trailer when empty rolls effortlessly I'm impressed1467322

The XO500 was an excellent upgrade to the stock trailer jockey wheel on my Off Grid Trailer. It's much sturdier and far easier to swing the trailer around--especially when off road. This was an easy bolt-on solution to the existing jack mounts (and bolts) with no drilling required.819830

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by: John07/01/2022

This jack has worked flawlessly and has proven to be a significant improvement over the he original jack. Moving the trailer by hand is no longer the struggle it had been.1317756

Very pleased with prompt shipping and the product itself. This is exactly what I needed for my teardrop trailer now I can move it around all by myself, over any sort of terrain. No more worries about not backing up to hitch perfectly.1037143

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by: Sefa04/09/2022

The best! This jack rolls smooth through sand, mud, gravel and snow with no problem. This purchase has made our camping trips easier where our old jack used to get stuck and have to be dragged along.
If you want to upgrade your swing up jack, this is the one you want!1283764

I needed this for launching and landing my sailboat using a 20-foot cable between my truck and trailer. This jack worked perfectly to use as the trailer was able to go much deeper on the ramp. I couldn't be more pleased with its performance. I would buy it again and I would recommend it to a friend. The trailer/sailor market has been needing this double-duty trailer jack.1214300

It's a good jack but it needed some modification to bolt up to my factory holes in my Aluma trailer. It's overbuilt in places that don't need it. It's twice as heavy as the 1500lb jack it replaced but only holds 1100lbs1261717

This is a fantastic product, but what I have really been impressed with is the customer service of etrailer. They have been extremely helpful, efficient, and friendly. I will be purchasing all of my trailer parts from them in the future. I highly recommend them.859573

Actually, I have had to replace this wheel jack. The gears in the top of the unit broke or wore down but somehow they would not turn. Then the main shaft above the wheel got bent from rolling it while mostly extended because we could not crank it in. I do not think that the gears are beefy enough.

Dennis R - 08/12/2021

118959

I called etrailer and spoke with Karen. I was looking for replacement wheels for my trailer jack that unfortunately came dislodged from the lock position and was dragged across some miles. Unfortunately, there is no replacement wheels available. Karen searched and searched for replacement with no luck. I ended up purchasing a new trailer jack with Karen’s help. Thanks Karen. Trailer jack is installed and working perfect.1202146

by: Eric 06/01/2021

An easy replacement for Off Grid Trailers Expedition and Pando 2.0 models. The heavier XO750 requires mount modifications, but the 500 pretty much bolts right on. The dual wheels provide a nice large contact patch.1052266

Purchased this jack because I roll my boat in and out of garage and I added tongue weight adding bigger trolling motor and steps for trailer. Not sure whether my other jack could handle the weight. The Extreme jack can handle the weight but hasn’t made it any easier rolling boat in and out of garage. It’s a lot smoother with the rubber wheels but they don’t flip around any easier than my other jack when trying to change directions.1017611

by: Howard 05/03/2021

Works great on all surface, the dual wheels help so much. The crank and swing both are still working fine and lifts high enough that I don't need to use a block to reach my truck hitch.1027689

Great piece of equipment. Added to our Hiker Trailer to help with hook up to hitch and moving around campsite. Easy to use and manuevers well on gravel. Highly recommend.1101112

Both Ark and eTrailer receive an A+
Excellent product and sales/service!1208300

Shipped as promised and product works well. ETrailer is my go-to source for trailer needs1139309

Very disappointed w/mounting kit provided. The 3" bolts supplied were 1" too short to mount unit on my 3" square trailer tongue. Extra time, money, patience + frustration were required on an already expensive item that should have come better equipped with 4" minimum length bolts. Otherwise seems like a well engineered product.914899

Compared to my old jack this thing is amazing! Night and day difference! Very smooth rolling, easy to put up and down, really happy with this. Worth every penny!1145613

Wow what a great jack. I looked through several dealers and thousands of jacks. I found the one that I needed here. I am with a Search and Recovery Unit and our trailers are heavy duty. This will handle all we can throw at it. 721829

Partial review only, I am in the process of installing. It seems well made. My issue thus far is assembly, the 4 bearings (1 for each side of the wheel) do not go in easily, they need to be pressed in which required a lot of time and patience, including freezing bearings, torch to heat up wheels, grease, dead blow hammer and a large socket to use as a press that doesn't damage bearing races. 718443

I put this jack on my Off Grid trailer on a review from a another customer who had purchased one for his trailer. I totally agree, it is a vast improvement over the one that came on it. Very heavy duty and perfect for our off road trailer.869248

Well built piece of equipment. I would definitely recommend.1130542