Troubleshooting WiSight Camera Not Paired to Monitor

Updated 03/14/2024 | Published 03/07/2024

Question:

Im having problems re-linking the backup camera to this new replacement monitor512946-102 Voyager 5.6” LCD , while hooked up and with the TV while in drive. I worry that it is not the correct replacement for my Airstream 2021 23foot Globetrotter? Or maybe there is a reset method of some sort to wake the camera up so that the replacement remote can see it?

asked by: Del S

Expert Reply:

Here's the pairing process for the WiSight camera kit for you to try:

PAIRING PROCESS
This system contains an Auto-Pairing function. If your monitor is not receiving a signal from the camera; the two may not be paired correctly.
1. Make sure the monitor is connected to 12 Volt DC power supply, but 12 Volt DC power is removed from the camera (clearance lights turned off).
2. Press the SEL/PAIR button on the front of the monitor expected mode & select the appropriate AV source.
3. Press and hold the "SEL/PAIR" button on the front of the monitor for 5 seconds and release. (Monitor will display "PAIRING")
4. Apply 12 Volt DC power to the camera (turn on the clearance lights). If pairing multiple cameras to the system, make sure that only the only the corresponding camera (Camera 1 –Camera 4 corresponding to Monitor's CH1- CH4) has power when pairing.
If done correctly, the monitor will display "PAIRING SUCCESSFUL". If pairing is not successful, the monitor will display "PAIRING FAIL". If you receive this message, repeat steps

expert reply by: Jameson C

Del S.

3/14/2024

Are there any troubleshooting steps, since the pairing keeps failing?

Jameson C.

3/14/2024

@DelS if pairing is not successful, the monitor will display "PAIRING FAIL". If you receive this message you'll need to repeat the steps. It's important that you don't put power to the camera until the monitor is ready to pair. You also can't mix and match cameras or monitors between the two versions, so if you have an older model monitor or camera and you're trying to pair it with a newer model monitor or camera then it will keep failing to pair.