Troubleshooting Stuck Turnoverball Safety Pin with B&W Companion Slider 5th Wheel Hitch Attached


2015 Ram 3500 SRW. Just installed the goose neck in my truck to utilize my BandW Companion hitch. Without weight on the slider the GN safety pin wont engage, once I put weight on it, it will engage and get stuck again with weight off the hitch. My truck does have a spray in liner, but my previous trucks did too and I never had this problem. Is this normal, or is something wrong?


Expert Reply:

I reached out to my contact at B&W regarding the issue you're having with the safety pin on your Turnoverball Gooseneck Hitch # BWGNRK1314 with the Companion Slider # BWRVK3400 mounted. He said it sounds like the draw-down bolt on the slider base might just not be loosened up all the way.

In order to remove the safety pin on the Turnoverball, the draw-down bolt on the Companion first needs to be loosened or the pin will not disengage. I have attached an image that points out the draw-down bolt on the slider assembly that you can use for reference.

If you have already done this or loosening the bolt doesn't help, please let me know and I will be happy to look into this further.

Click to Enlarge
expert reply by:
Chris R

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