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At etrailer.com we're committed to the products we sell, and to our customers. Our experienced and knowledgeable staff are available via both phone and email to address your questions and concerns for the lifetime of your hitch. The technicians at etrailer perform hitch installations on a daily basis, making them a valuable resource for do-it-yourselfers. The one-on-one, personal service you'll receive comes straight from an expert in the towing and automotive field. We've installed it, we've wired it and we've towed with it, so whatever your question, we can answer it.
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Fits perfect, looks great, this is my fourth purchase and will continue to do business for future vehicles
already had muffler off for replacement so install was even easier. my 4th hitch from etrailer will only buy from e trailer.
I bought this hitch to use with a hitch-mounted bike rack. I don't have the bike rack yet, but the hitch looks great on my CX-5! I was originally planning on taking it to a shop to have it installed, but ended up installing it myself. My husband helped me lift it into place, but otherwise I installed it by myself in about an hour and half. The installation videos are definitely helpful!
The shipping box that I received the hitch in had a giant hole in it that UPS (I assume) taped up, but the product was still in the box with no damage to the part that was exposed due to the hole. However, there were 2 large scratches on the receiver portion. The damaged area was covered in the tape that was used to secure the baggie of instructions and hardware to the hitch, so it appears that the scratches were already there before the product was boxed up. I still installed the hitch anyway, but have some concerns about rust in those 2 spots.
Heather A.
2/17/2021
Thank you for your review. It is understandable that you would be concerned with the scratches on the hitch rusting. I recommend to spray those two spots with a Rust-O-Leum brand spray paint to prevent future rusting.
Nao
2/16/2022
It still works great for my bike rack!
Really happy with this hitch receiver. I'm using it primarily for motorcycle haulers (rather than a trailer), so the tongue weight capacity was important for me. It's rock solid. The way it mounts to the frame makes it pretty easy to install, and to remove the captive nuts that you fish into the frame rails if you end up removing the receiver. I've already had it installed on two different cars in the year that I've had it, and it was pretty fast and easy to move it from one CX-5 to the other. The only downside is that the 2" receiver tube itself is welded just slightly off level (a few degrees clockwise from level), which would not be noticeable at all if you were connecting a trailer, but results in my bike haulers sitting slightly unlevel. Keep in mind if you plan on using it for bike haulers attachments. Overall, I'm really happy with it.
Ruben A.
8/17/2020
Still working well. Ive removed and installed it on another CX-5 in the past year, so Ive installed and removed it three times already. The mounting hardware is really easy to remove, which makes straightforward to take the receiver off and move it to another vehicle if needed as long as its another CX-5.....
Appears to be a sturdy, solid hitch, and made in the USA- the best reasons for this purchase. I had my nephew install it on my 2019 Mazda CX-5. There was a little difficulty. He watched the videos and said the video differed in the position of the screws. I guess the video explained they were vertical in position but upon installation he said that they were horizontal which made installation a little more difficult. He’s a mechanically inclined guy, works on mining equipment trucks so I think his install perspective was about accurate. I will test the hitch out once my bike rack arrives but I have confidence in both the product and the installation.
Lisa
5/12/2021
It’s working great! Sound as a pound! I have made recommendations to friends that were looking to get a hitch mounted on their vehicle to go with the Curt hitch for a solid, dependable, made in the USA product.
Good quality. Installed on my CX-5 to primarily accept my bike rack. Have interest in getting it wired for a trailer someday. The installation was pretty difficult but since it's been in, it has been very solid. Felt it was a fair price and good quality. When it arrived/shipped the cardboard packaging had peeled/broken a bit and wish it had been better packaged, metal was scratched on arrival. Not a huge issue as it's just a trailer hitch receiver. Otherwise nothing bad to say really.
A perfect fit! Easy instructions via the video on the eTrailer website. I was actually able to install the hitch, (lol, without a hitch!!) by myself with the help of a block and a floor jack. Easier with two, but perfectly doable. I always order tow hitches and wiring through eTrailer as their service, support and prices are all great! I highly recommend!
Gwendolyn Y.
5/8/2025
I'm happy to hear that our video helped out with your install! Also, I see what you snuck in there, my favorite pun!
Very good hitch, solid construction. A DIY person with an extra helper can do this in under an hour. The paper instructions are useless, much watch the video which is great. The one thing I found wrong with the video is it is unnecessary to waste time and effort scraping the seal coating on the bottom frame where the hitch never touches. I agree with removing the sides though.
Gregory P.
4/15/2022
Perfect
Amazing thank you for providing detailed instructions and pictures. This made for an easy install and no issues.
Great hitch. I’m an engineer who used to tow with a diesel, so I can speak to the quality of this hitch. Receiver-to-hitch-frame design is much more secure than competitors (welded to vertical flat bar brackets versus a slice of lateral angle iron that could bend and only relies on one weld). Bolts lined up perfectly and installation was smooth. I use it for a 2x bike rack or a tow ball. 2” receiver makes adapting easier than dinky 1-1/4” from Mazda. I also purchased a 7-way & 4-pin lighting kit and spliced into the tail-light circuit....CX-5’s aren’t rated high enough to need a brake controller so I’m set for whatever may come. Take your time and it’ll come out better than factory.
It’s yet to be installed but shipping was timely and was super easy to schedule install.
Great product. An exact fit for my 2015 Cx-5. Bolt on goodness. It wasn’t difficult at all to install. A friend and I were able to bolt it on in about 40 minutes, it is kinda heavy. The videos from etrailer were especially helpful and accurate. The package arrived very quickly. About 2 days I think. Very sturdy product. Holds my bike rack no problem, maybe even a small trailer, could even get that boat I’ve always wanted? ??
Only one small issue, when I received the box the hitch was poking out. Not sure if that happened when I picked it up or if it happened sometime on the delivery route. Hat being said it was not damaged at all. Not a scratch so it’s pretty strong.
I would definitely purchase this product or any other from etrailer again. Good customer service too.
The hitch fit my 2014 Mazda CX-5 without any trouble. The video was right on and the hitch is made quite heavy-duty. It is hidden very well and carries the bike rack well. It is hard to find a 2 inch receiver for this car and the Mazda factory hitch is 1 1/4 receiver and about $300 with out install. Dealer would not toss in the hitch on my purchase so I installed yours in about 1/2 hour at less than half the cost.
This is my second purchase from etrailer.com and I am completely satisfied with the product quality and the installation process (that required ZERO drilling.) I was told by the Mazda dealer near me (and the local U-Haul) that there wasn't a hitch available that fit the 2022 model CX-5 even though it's right here!
I ordered this product and it arrived in about a week. Installation took approximately 1 hour without having to lift the vehicle.
A couple of tips:
1. Use dish soap to get the rubber exhaust hangars to slip off (and slip back on) easily.
2. I placed a small tool box (approximately 10" tall) under the muffler to support it after removing the hangars.
3. Go over the installation with your assistant as it's much easier when the movements are coordinated.
4. Purchase a panel popper. They are inexpensive and make removing the hangars and panel clips a breeze.
Overall, the installation required only a moderate effort. Though only a few tools are required, having the right ones will make the job easier.
I would highly recommend this product from etrailer.com.
A well built American made reciever hitch. Install was easy (probably easier with a helper to hold it in place) it only took me about 45mins- 1 hour. The shipping was fast, the instructions were clear and etrailer's site is very helpful with helping you find what you need for your application.
Fit perfectly and instructions were really easy to fallow. I also took the the trailer connection one step further by buying an 4 pole flat mounting bracket and feeding it trough the driver’s side tail light wiring grommet.
Great Products!
I like to think of myself as a pretty handy guy, install was was fairly easy. One step I had an issue with was getting to clear under and behind the bumper. Had to manipulate the rear plastic bumper to fit the hitch up and under, but other than that things went fairly well. Online video was very helpful. Overall time to install, start to finish took me approximately an hour.
I usually don't have time to write a review. but because I really like how easy was the installation and the wiring instruction that you guys posted in your website. I am writing now to appreciate the business we done. the Hitch design and material well done.I received the items on time. the job took 2 hours for both hitch and wiring.
you deserve 5 stars.
This hitch feels incredibly sturdy. Attaching it to my wife’s 2016 Mazda CX-5 was a challenge, but I put it on by myself. I would highly recommend everyone who plans to install it themselves, WATCH THE eTrailer INSTALLATION VIDEO before you get started!!! It’s only 5-6 minutes, and 1/2 of it is a description of the hitch. It will save you at least 1-2 hrs of googling stuff and figuring out the steps in the paper instructions.
First, shipping was just stupid fast. I hoped to have it to install over New Year's weekend and it came in time for Christmas.
Installed it this morning with only the 11-yr-old and rented jack stands to help, and even though the 20 minute install time called for in the instructions was a bit optimistic, I did have the stands back to the rental shop in under 2 hours. Instructions were spot on.
Only plan to use it to mount a bike rack, and it will be several months before MN weather will allow for that type of activity, but I expect it will work perfectly just like the last receiver I ordered from etrailer.com.
Thanks!
I ordered this hitch for my 2016 Mazda CX-5. It included free shipping and I was very surprised that it arrived in only 2 days. The video on the website for installation was easy to follow and spot on. I had an offer from a buddy to help with the install, but the morning of install I became impatient waiting and did the complete install by myself. My 20/20 hindsight from this...the hitch is quite heavy and awkward when you're on your back under the car trying to maneuver it into that tight space. Go ahead and fish-line the mounting bolts into place and then ask someone for 10 minutes of their time to help support and maneuver the hitch into place.
Very well built, tucks in tight close to bumper, welds are clean,
paint is smooth. Install is easy straight forward ( watched etrailers videos ) the hardest part was removing the exhaust hangers
, But found an easy way to pop them off with a pickel fork and a block of wood (came right off) ... pictured
Simple and straight forward. Pulled a couple clips, deleted a trim piece, loosened the muffler hangers, and bolted hitch in to place. With the help of a friend in 1 hours time it was done. Extremely simple, straight forward, no gotchas.
2020 Mazda CX5
Michael
4/15/2021
1 year and still going strong. No complaints, no issues, no defects!
Quality product, very fast shipping, great customer support
Curt hitches are fantastic. This is my 3rd Curt I have had installed on my cars. Quality and perfectly manufactured. I have installed one myself before and it can be done, but I now have a pro shop install them. Pefect fit. All bolts and parts included for the install and several videos on YouTube if you want to do it yourself. Etraliler is a great company with fast shipping and they also post videos. Highly recommend
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Kate F.
3/18/2026
Install looks great Angel! Thanks for being a loyal etrailer neighbor (customer)! What do you mainly use the hitch for?