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I did a lot of research before buying. etrailer's prices and support are above average. I ordered the Roadmaster 913-1 baseplate, Falcon-2 towbar and 154 universal lighting kit. I was completely surprised by the fast shipping, all parts arrived 3 days before I expected AND the shipping was free! Before I ordered I talked with etrailer support to ensure I ordered the correct parts. They were knowledgeable and helpful.

This tow bar is a beast! I'm replacing my existing one (same model) after over 20,000 miles of pulling a Jeep Cherokee behind a class A motorhome. It has taken a beating on a trip to Alaska and back to Texas, including an incident where the wind blew me off the road and put the Jeep on 2 wheels. A frost heave that bent the RV Tow receiver but not the tow bar. As well as a car driving into the back of the Jeep while I was towing at 65 mph. Can't say enough about the quality and durability of this product!

Arrived quickly and well packaged. Took less than an hour to install on the RV with the included safety cables and wiring.I haven't pulled our Bronco with it yet but the tow bar appears to be well built and a quality product.

First, received the package and upon opening, found that the linch pins were missing. One phone call and issue was resolved and replacement items were being expedited to me. Appears the box came open on one end during shipment and parts came out before carrier retaped the tear. Good on E-Trailer for outstanding and prompt customer service! Now, the Sterling All Terrain towbar - very impressive unit as I had bought this on reputation only as no dealers had any in stock (they say it is too costly to carry in store). Very well made, excellent finish and welds. Instructions are quite clear and easy to follow. I like that when you purchase this unit, it is a “total package”. There is nothing I could see that is cheaply made - all quality. This was my first purchase from E-trailer, and based on how this order went start to finish, and having to deal with missing parts on an order - I am very pleased and will deal with them in the future.

The product works great. I love all the light features on it. Easy install and easy of use. Using the product with my RV and Jeep Gladiator.

The Nighthawk tow bar is very nice and easy to hook up. However, the electrial connection from "Towed" to Coach exits the left side of the tow bar and crosses under the receiver to connect to the Coach socket which is on the right side of the receiver. This causes the electrical cable to get tangled with the safety cables. It seems as though there should be separate parts for coaches with right or left connectors. I moved my Coach connector to the left side of the receiver to eliminate the tangle of the electrical cable with the safety cables. The tow bar is easy to connect and disconnect and store. Mine connects to the Roadmaster Spare Tire Carrier receiver which works well. I did have one incident where the electrical cord was somehow severed which meant that I had no operating supplemental brakes and no "Towed" lights. I did not know when it happened or how it happened. There should be some alarm when a disconnect occurs. I found the problem only because I stopped for a break and inspected everything. Since my "Towed" is very light and I did no hard braking, I did not notice the loss of supplemental brakes.

This is one of the best, two items I purchased of about 6 or 7 items acquired to rig my 2001 GMC YukonXL for flat towing. The 10,000 lb capacity is valued. the tow bar slides work well. the 3/4inch pins are strong and I have had no problems. The tow bar pulls a YukonXL with some extra stuff, fuel and tools and weighs probably 6,500 lbs (my est--haven't put it on a CAT scale). When I rig my 2020 Chev Silverado Trail Boss to flat tow, I expect to be able to use this.

The Blackhawk 2 All-Terrain tow my 2017 F250 Powerstroke with RZR loaded on the truck and performed well. We have traveled across the US towing a 2020 Escape Hybrid and again the bar excelled.

Our BLUE OX tow bar is quick and easy to attach and detach our car to the RV,

Looks like a quality tow bar. However, I'm pretty disappointed because the ratings on it were very favorable. I just used it for the first time and it's EXTREMELY tight and difficult to get into or out of the storage position. I'm going to contact etrailer to see if there's something I can do or if it will loosen up over time. I don't want to start loosening bolts. If it stays this tight, my rating would go down to a 1.

So easy a caveman can do it. Great material quality, etrailer was fast on shipping, and hd support ready if needed. I consider myself an intermediate mechanic sk I had no problems doing this by myself. Instructions were good, I modified to make some install details easier and emergency link better.

It was a bit hard to get help with the installation, but after I got it in it's been great. Took a trip from Wisconsin to Washington DC and back and it all went smoothly.

I decided to use an antique Blue Ox tow bar to pull my Mini Cooper behind our RV on a trip to Panama City beach last year. Big Mistake! If it looks questionable, don't use it. When we arrived I was extremely thankful that the Mini was still with us. The old Blue Ox bar was coming apart. I looked locally for a replacement and found one at Camping World and was shocked at the price. eTrailer had the exact same unit for hundreds and hundreds less. And they shipped it quickly right to the camp ground. The Roadmaster Falcon 2 tow bar is very easy to us and mated right up to the Blue Ox kit on the Mini. Thanks eTrailer! We will definitely buy from you again!

Fits perfectly. Speedy and easy ordering!

We've been towing our Jeep Grand Cherokee for about 8 months now with this tow bar and it's worked flawlessly! We've been places where the coach and Jeep are not perfectly aligned putting the attaching pins in a bind, but with a simple release of the handle it would release the arm and unbind the pin. Super easy to use. I highly recommend the Nighthawk All Terrain, Non-Binding tow bar. OH! The LED lights along the arm make it look great too!!

Very nice tow bar. I like the way it stores on the back of my motor home.

Really well built. Great service from etrailer.

On the road in our RV when I discovered our 3yr 7mo Blue Ox Tow Bar had a failure that I was not going to be able to use again. I call Willian S at etrailer about getting a new Blue Ox Tow Bar and having it shipped to a nearby UPS store. William checked to ensure it would be delivered before our scheduled departure. Not only did he assure me it would meet the timeline but he checked it after shipping to make sure it got here. Also he checked about a “like new” tow bar which saved me ~$500. Thanks for keeping me on the road without delay!

etrailer has been just what I need it as a first time tower of a Rv tow car there experience and courtesy of helping someone with no experience has been a huge relief with something so important there help was invaluable all the way through Thank you so much

Very easy to use and handled as well as I expected.

The wiring kit for the tow base kit was very well engineered and works very well. The videos for installing the base plate we're awesome step by step process and was very easily accomplished by someone with just a wrench and a drill and a few tools.

Would have gave it a full 5 stars if it would have actually fit into the receiver. Tried both my extension receiver and the OEM 2 inch receiver. Would not budge. Had to grind off the powder coating and then some. Now I need to then repaint to prevent rusting. I would have returned this if I didn’t need it now. Better quality control is needed on the e trailer brand. Guess I know it won’t rattle, lol. Buy a mainstream brand.

I love it! It's so nice and strong. Works great. Very easy And quick to connect and disconnect. Best price on e-trailer! Not all the time but I tow a 2500 mega cab ram diesel with no problems.

I'm super impressed how quickly e trailer puts together an order and gets it out the door.! And, even though they have free shipping, they dont skimp, so far ups! And, it's been great.

First, this bar is extremely heavy, which makes transporting and maneuvering cumbersome and difficult. Secondly, I had issues with this unit from the get-go. I did not receive the correct bolts to attach the Roadmaster clevis to the arm ends. The instructions clearly state that a clevis bolt was to be installed with the XHD unit, but it was not in the hardware bag. I had to call customer service (which was so/so, almost like the person didn't believe me) and had the bolts sent to me. I received the bolts but long story short, they were too short. They did not come out of the bottom of the locknut and any attempt to torque them to the point they did protrude, caused the forks of the clevis to bend, which is too much stress on such an important piece. I did not feel it was safe to either have the bolts not protrude, or force them to protrude. Then came the days-long process of trying to rectify the situation. I called customer service and attempted to explain the problem to the rep. She didn't really want to hear my problem and I was quickly rushed off the phone and directed to call Roadmaster for support, which I did. Roadmaster, of course, has nothing to do with this bar, or problem (pictures were sent to RM) and I was directed to call eTrailer back. I spoke to another person and she was a little more helpful. However, during our "conversation," I could hardly get a word in (I was spoken over and interrupted constantly.) I was told that #1.) the first person I talked to had no idea what she was talking about #2.) Demco manufactures these parts, not Roadmaster, #3.) Essentially the correct length bolts don't exist in the parts catalog. At this point I am starting to get upset with my experience and just wanted a tow bar that worked. I was convinced to but a Roadmaster branded tow bar to avoid any more issues (Blackhawk All Terrain) which I found to be strange, I figured the margin on the eTrailer branded products would be higher, but I digress. Since there is no exchange program with eTrailer, I had to purchase the Blackhawk outright. I was given a UPS label to send the XHD back, but I had to wait to receive the Blackhawk to reuse the box, which is not a huge deal, a minor inconvenience at this point. As of today (4/26/24) I am still waiting for a refund on this unit which I was assured it would be on it's way once the tracking number showed that it was picked up by UPS, but this is not the case. In conclusion, the XHD seemed like it would be a decent product if they can get the hardware right (at least for the Roadmaster system) it's just heavier than most tow bars I have had experience with. eTrailer.com customer service can also use some work, I was not happy with the service after the sale I received. Oh, and the final kick in the tail, the Blackhawk does not come with safety cables. If this were my company, I would have thrown those in for the inconvenience, but I was offered nothing for the trouble this has caused, no discount on the Blackhawk, cables or anything. I will do all I can to avoid buying from etrailer again and will direct others to the same.

Was simple to install. The only hard part was installing the backing nut with the wire handle. That could be done different.

Fantastic customer service and delivery of my tow package in time for Christmas to me !!!

I have purchased other items from etrailer and as usual the delivery is easy to follow and produce as advertised.

Good design but poorly manufactured. Used on a single, multi-week trip: Bar stayed on the RV. Removed when we got home and the powder-coating has cracked and bar is showing rust inside and out. Chrome on extending arms is pitted and beginning to rust. Emailed etrailer but Cody informed me that I would have to ship it back at my expense without any commitment to replace! Disappointed with etrailer after years of previous purchases

Instructions for the adapter were incomplete, with no instructions on whether to torque the bolts or leave with some play. Haven't used the tow bar yet, but easy to assemble.

One word. Fabulous! The SD tow bar is a superior product. I don't want to say bad things about the most popular tow bar out there, but etrailer SD is just better engineering. Watch the video for the product. My Roadmaster base plate was installed by Dave C. Of [company] with great expertise. See the pics

The etrailer XD non-binding tow bar is and Excellent product. I received it a few days after placing the order with Sara R. At trailer. She was very knowledgeable about what all the equipment that I had ordered for my setup. Thank you Sara.

This tow bar replaced a 10k Blue Ox that was older and lots of miles towing heavy pickup. I wanted to replace with new tow bar for piece of mind. It was important that I had a non-binding tow bar because I have a 43’ MH and tow a full size crew cab pickup and more than not at rv parks and my driveway is pickup not completely straight and 100% level behind MH. If that’s the case I struggle to release arms. Sometimes both or just one depending on angle. Even if vehicle is slightly angled I have to fight it. Description states quick disconnect even on rough terrain. If that means uneven terrain I disagree. Also, the tabs that hold arms in when not in use are a joke they are not designed for a HD tow bar. Those came loose after just a few uses. Strut boots would have been nice but not a biggie. I like that the safety cables are integrated in to arms and has an electrical cord holder. Tow bar is EZ to hookup to my pickup and tows perfect. I don’t want to be negative (to late) but I would not buy or recommend because of disconnecting issue.

The product functions as advertised. I used my towing equipment over a year to pull a 2009 Saturn Aura. I love that the tow arms don't fall to the ground once you disconnect them from the car.

The initial safety cables were to short which caused a problem until I ordered extensions.

easy to hook up and un hook, love it!!

This is the best tow bar I have used doesn't bind when unhooking and no more bruised toes or feet because bars stay where you put them they don't fall to the ground I just wish I had bought the heavier one

This tow bar and equipment is Excellent! The products were shipped in 2 days. Bonus was it came with the adapters for my existing Blue Ox baseplate. Instructions were simple to follow to make the change. The built in drop of 4” brings my level almost perfect +/- 4”. I may order the 4” drop/lift receiver hitch. Connecting to the tow car is easier than ever. Carol C was outstanding with her customer service. I’ll be buying more accessories.