bing tracking image
Q & A Icon

Troubleshooting an Excel Water Heater that Won't Ignite  

Updated 02/17/2026 | Published 06/10/2024

Question:

I just received a new excel water heater and I can not get it to light

0

Expert Reply:

Shelly, I recommend that you make sure your water is flowing / is able to flow. If the water is pressure and flow is insufficient then it will not ignite.

expert reply by:
0
Bryce D
Jameson C. profile picture
Etrailer Expert

Jameson C.

2/17/2026

Hey Shelly, did checking the water flow help get your Excel water heater to ignite? Knowing how it turned out could help others who run into the same issue.

Product Page this Question was Asked From


Q & A Icon

Continue Researching

See More Q&A Expert Answers >>