Troubleshooting an Excel Water Heater that Won't Ignite
Updated 02/17/2026 | Published 06/10/2024
Question:
I just received a new excel water heater and I can not get it to light
asked by: Shelly P
0
Expert Reply:
Shelly, I recommend that you make sure your water is flowing / is able to flow. If the water is pressure and flow is insufficient then it will not ignite.
expert reply by:
Bryce D
0
Product Page this Question was Asked From
Excel RV Tankless Water Heater - 38,000 Btu - Vent Free
- RV Water Heater
- Tankless Water Heater
- Propane
- 20000 - 40000 Btu
- 22-5/8L x 17-1/4W Inch Cutout
- 11L x 14-5/8W x 5-1/4D Inch
- Excel
more information >
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Jameson C.
2/17/2026
Hey Shelly, did checking the water flow help get your Excel water heater to ignite? Knowing how it turned out could help others who run into the same issue.