Fireplace Lights Work but No Heat On Greystone Electric Fireplace
Updated 04/25/2026 | Published 11/23/2019
Question:
Is there a reset or fuse that may have blown its in a 2018 sandpiper camper and we bought it new
asked by: ANTHONY H
Expert Reply:
It sounds like your Greystone fireplace kicked into automatic shutoff mode- which occurs when too much heat builds up. In order to reset the fireplace you'll need to turn off all of the functions, unplug it and let it sit for 10-15 minutes (which might require un-mounting the unit to access the plug). While you've got it unplugged would be a good time to check that outlet to make sure that a fuse hasn't blown, as well as checking to make sure that the unit works in another outlet once you wait the 10-15 minutes for it to reset.
If this unit is mounted in a wall that isn't vented well, it's possible that this might be a recurring problem, so it might be worth running some sort of vent to make sure that the unit doesn't over-heat on a regular basis. If the fireplace as tripped a circuit on your camper, you'll need to change out the fuse (if blown) and the follow the reset procedure outlined above.
If these steps don't work for you, please let me know and I can give you a few other things to look at.
Jan
8/1/2025
Hi..my fireplace heat works for a couple minutes, then heater part shuts down. All lights stay on.
Robin H.
8/3/2025
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Minerva
10/19/2024
I have problems with my grayston fireplace turn on but don't blow hot air where is the fuses located