Troubleshooting Squeaking and Out of Stroke Errors on Lippert Ground Control

Updated 07/01/2025 | Published 07/18/2019

Products Featured in This Question

Lippert Ground Control 3.0 Electric 5th Wheel RV Leveling System w Touchpad - 4-Point Set

(123)

$3443.65

Replacement 24-1/2" Left Rear Leg - Lippert Ground Control 3.0 Electric Leveling System

(68)

$586.10

Replacement Lead Leg for Lippert Components Ground Control 3.0 Electric Leveling System - Qty 1

(148)

$539.36

Replacement 24-1/2" Right Rear Leg - Lippert Ground Control 3.0 Electric Leveling System

(97)

$553.38

Question:

The system is beginning to do two worrisome things. First the jacks on the four corners of the fifth wheel are beginning to make noises like they need to be lubricated. Is there a feasible way to lubricate them? Secondly just recently the rear jacks stop at a point. The touch pad announces that it’s out of stroke. It has only extended four inches. And there is screeching noise indicating it needs lubricant that gets louder and louder at that point. What can I do?

asked by: Robert S

Expert Reply:

The noises you described in your question along with the "Out of Stroke" error message you're getting might be indicating some internal damage with the gears on the jack leg(s). The "Out of Stroke" error basically means that the jack has extended as far as it can go, so if you're getting the message after only 4 inches of extension then there's something preventing it from going further such as a bent pin or stripped gear, which would require that the leg get replaced.

The only lubrication-type maintenance Lippert suggests for this system is using a standard spray lubricant on exposed areas of the jack tube about every 3 months for protection. You can try doing this to see if it helps at all.

If you find that replacement legs are in order you can use part # LC305340 for the Front Legs, part # LC344792 for the Right Rear Leg, or part # LC305339 for the Left Rear Leg.

expert reply by: Chris R

Michael

10/29/2024

How can you tell if it's just the motor or the whole assemble you need? The rear right jack makes a fuss while extending or retracting and the middle jacks don't even move.

Chris R.

10/29/2024

@Michael Honestly it sounds like you might be dealing with a battery/power source that's not completely charged. I'd test your battery to make sure you're getting 12-13V. I definitely could be wrong, but I feel like there's a good chance your issues aren't with the jacks at all.

Michael

10/30/2024

Thanks, I'm on shore power while doing the level but I'll check the battery just in case. Cheers, Michael

Oliver C.

7/1/2025

@ChrisR Hi ! I got the passenger side front leg going out faster than the left one. I can tell cause I’’m starting at groung for both, and than the + degres is getting way faster (ex. +7 degres) When I hitch, I get the main reset braker trip a lot of time (put a 80amp instead of 25 already). How can I tell if it’s internal bended parts or gears inside the left motor or even programmation.. I wanna order the good part! Also I got the ground control 3.0 without the fonction of ´grounding front legs’ when I unhitch. Is it possible to do an update? Year 18-19 Torque 371 Is it also possible to make it work with the app? Didn’t find the wifi module inside.. Is the ground 3.0 suppose to be ok with a large 5th wheel as mine. Honnestly it’s a pain to hitch/ auto level. Maybe because of the wrong front leg, I got good brand new lithium batteries but getting the out of stroke error quite often. Than I can’t do the auto level because going all way down mean I won’t be able to put it back to high position.. thanks !