Welds are Cracking on 6-Year-Old Equal-I-zer Weight Distribution System

Updated 05/23/2018 | Published 05/21/2018

Question:

My hitch is only 6 years old and the welds are cracking . Why. Do I have a defective hitch. And is this a part that is covered under the warranty ?

asked by: Jack J

Expert Reply:

It could be some sort of issue with the steel on your Equal-I-zer weight distribution system # EQ37140ET. Frequent overloading of the hitch could also cause this issue. I'm not saying that you overload the system but that is just one possibility.

The warranty is as follows:

Limited Lifetime Warranty: Progress Mfg. Inc. warrants the Equal-i-zer hitch against latent defects in materials and workmanship under normal use and service, ordinary wear and tear is excepted, from the first date of purchase at retail for the ownership life of the original purchaser. If this product
is latently defective it will be replaced or repaired when a proper return authorization is obtained and the product is returned with transportation charges prepaid to the Progress Mfg. Inc. manufacturing plant. Progress Mfg. Inc. shall not be required to replace or repair any products damaged as a result of improper installation, alteration, unreasonable use, or improper
maintenance including, without limitation, loading the product beyond the factory rated load capacity. This warranty does not include labor charges nor does it include transportation charges for returning the product to the consumer. To the extent allowed by law, Progress Mfg. Inc. shall not be liable for any incidental, consequential, or any other damages including, without limitation, breach of any implied warranty, merchantability, or fitness for a particular purpose of any Equal-i-zer product. In no event shall Progress Mfg. Inc. be liable for any damages other than the replacement or repair of the affected part. Authorization and warranty procedure may be obtained by calling Progress Mfg. Inc. customer support.

expert reply by: Michael H