Troubleshooting Curt Trutrac System Digging Into Brackets

Updated 10/20/2020 | Published 07/01/2017

Products Featured in This Question

Curt TruTrack Weight Distribution System w/ Sway Control - Trunnion - 15,000 lbs GTW, 1,500 lbs TW

(630)

$634.95

Replacement Frame Brackets for Curt TruTrack Weight Distribution System w/ Sway Control

(62)

$100.07

Question:

I recently purchased the Curt Trutrac WD C17501 for my 2004 Ford Excursion towing a 39ft travel trailer. The tongue weight loaded is around 1100 lb. The RV dealership installed the weight distribution on my trailer and set it up but after driving about 80 miles with it I noticed that the spring bars on the way distribution are cutting into the rear of the L bracket unevenly. What potentially could this mean? Additionally, I got into some scary trailer sway situations when passed by semi trucks. Could these two be related that the hitch is not correctly set up?

asked by: Chris

Expert Reply:

Based on your photo, the system was not setup correctly so the bars that should be applying friction to the brackets evenly is only hitting on that inside edge of the bar. That will not carry the weight correctly and definitely can cause scary sway. The head of the system needs to be positioned correctly and so do the brackets for proper function. I highly recommend you correct the alignment of the system and replace the brackets with the Replacement Frame Brackets for Curt TruTrack Weight Distribution System w/ Sway Control # C17508.

expert reply by: Jason S

click to enlarge

Dan D.

7/10/2020

I have the C17500 and a similar situation. Ram 1500, TT at 6500lbs. TW around 850. I set the head tilt at position 4 and dropped the L bracket 1 position. Just took a 10 mile ride to check things out. Seems like the bars don't exactly lay flat on the L bracket. Any ideas? My picture would be identical to the original poster.

Chris R.

7/15/2020

I would try tilting the head a bit more to relieve some of the tension being put on the spring bars. It sounds like it may just be over-adjusted.

Dan D.

7/15/2020

@ChrisR "Tilt the head more" - that would put MORE tension on the bars. The position #4 and the L bracket position brings the front of the truck down within +1/4" of an inch of the non-loaded position - just about spot-on. I tried flipping the bars over and even swapping the bars on each side. I'll work with it a little more to see why the bars won't lay flat.

Dan S.

10/19/2020

I am experiencing the same problem, wearimg at fhe edge of the L bracket. There is only one way to install it on the trailer. How is it possible to install it incorrectly.? I had to shim the left side out three eights of an inch to make it stop rubbing on the inside of the L bracket. There has to be a flaw in this design or it's not compatible with all trailers. I cannot change arm position due to the design of the trailer which is a 2017 Grand Design Imagine. Any suggestions on how to resolve this issue would be appreciated. I don't understand why you cannot sell the L brackets separately seeing as that's the only part that gets wore out.