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Average Customer Rating: 4.7 out of 5 stars (319 Customer Reviews)
This hitch lock is a must have if you have an expensive bike rack. This gives a piece-of-mind and save you the hassles of installing and uninstalling the bike rack. It is very easy to install. 430759
Product order/delivery experience was outstanding. Product is definitely to carry my two bikes safely. Assembly was easy and fits on my new truck just fine. The shipment contained all three items that were ordered all coming in one box with a label clearly showing content of shipment.... so nice to not have anything missing. Out of the box in just a few minutes and passed my test drive.... solid fit, no rattles, and looks pretty good too! I purchased the Snug Site Hitch Lock and Anti Rattle Device Bike Adaptor Bar for my wife's bike. Very satisfied! 339375
It sucks that Thule does not include this with the $400 rack they sell but well worth the additional cost and ease of mind knowing that it's now locked in place. Secures just like the original bolt, only now it's secured. Draw back is I have two keys, one to lock the rack to the car and the second for locking the bikes to the rack. 567350
Easy to install and provides level of security desired. Last thing I want is someone to steal my bike rack and this product is perfect to deter theft. 80856
Barry - 06/12/2014Ordered the Draw-Tite 24763 for my 2015 Honda Civic Sedan, and was very satisfied at the speed and detail of not only the correspondence and email between etrailer.com but also the shipping speed and condition of packaging. I received this in six days from start to finish of order. I did not spring for faster shipping and was satisfied with this type of time frame considering the size and weight of packaging. I also got the Thule Hitching Post TH934XTR four bike rack and THSTL2 hitch lock anti-rattle device. I had planned ahead by watching all of the great videos on etrailer and printed out some instructions from the site. I guess I shouldn't have been surprised with their attention to detail that this was unnecessary as they included a copy of the same instructions I printed in the box. The install went exactly like the instructions/videos said it would and if I hadn't been interested in getting the beauty plastic underbody piece back on I could have been done in fifteen minutes with a lift and another set of hands. All in all a very easy kit to install, and thanks to etrailer for the speed, quality, and including all the necessary hardware and instructions. 5/5 would definitely do business with again and recommend. 269804
I've ordered from etrailer.com three times over the past two years and I am very satisfied with the products and their services. This past order I was looking for a particular trailer hitch lock and they helped me find it with no trouble. I would highly recommend etrailer and I expect to use them in future. 136744
Excellent Bike Rack. Timely delivery of product. Easy installation. Minimal parts to attach. The Rack is solid. We will be transporting our bikes for various biking events and exploration around the state. I am extremely pleased with etrailer and their staff. Very informative - Video Reviews and How To...Also ordered Bike adapter and snug tite hitch lock. Very Pleased!! 352339
Good lock. When tightened down, it really locks the hitch and rack together. Driving down the road, I noticed no shake at all - even going over some low grade bumps. Of course you can use the bolt Thule furnishes to lock it down if you don't want the anti-theft protection. I would have rated it "Excellent" except for the cost. Surely 50 bucks is overpriced! - BUT, it does the job 146478
Backpacker 4 - 08/17/2015The product works great on my Thule Vortex. And when I called etrailer to make sure about this part, they gave me quick and accurate advise. 228988
udo - 10/01/2016Anything Thule makes is well constructed. This little lock is no exception. It is easy to install and locks the bolt in place that holds the carrier in your two inch trailer hitch. The shaft is on the long side, protruding a couple of inches or more beyond the framework. But, due to its location it would be difficult, but not impossible to saw off. And a word about the website, when you view the page of the product you are looking at, you will see a row of windows below with other products that are similar but not necessarily compatible. I made the mistake of ordering a lock that was incompatible with the bike rack I ordered. In other words, TMI. Returns. Hassle. But etrailer.com exchanged the lock and I ordered the right one. 551684
The personal customer service with friendly communication to make sure that I was ordering exactly what I needed with my newly purchased bike rack will definitely determine that all of my sports needs will be purchased through Etrailer with confidence. 828967
Seems ok. I have an reducer for my receiver hitch, so I need to secure that. I have had several name brand (Thule is one of them) locks and racks broken and my bikes stolen, 828665
Good Product 825577
Item arrived quickly and was exactly what I was looking for. Thank you. 829164
This item will protect our bike rack from being stolen. It's easy to use and is a quality and genuine Thule product. 822778
A needed item but the cost is high. 822352
I bought a Thule replacement key from Etrailer and it didn't work. I called them with little expectations but to my surprise they were extremely helpful and courteous. Thanks to Sarah's assistance, I'm back in business. A business is only as good as their employees and Sarah gets a two thumbs up. She took what was a not so happy experience and turned it into a good day. Went biking yesterday.......thanks Sarah. 821929
Easy to put on and I felt much more comfortable once in place. 821731
We have used a few times and it is nice and solid. We actually got hit from behind and the original hitch saved a lot of damage to rear of car. The auto place replaced it and the same with new one. We are very happy with our purchase. 817828
After losing the hardware for my Thule rack, this was the perfect solution. The lock and threaded bolt fit perfectly into my (old) trailer hitch rack. The best part was the service and support from the etrailer team. They helped me find the right item right away. They understood what was needed and gave me excellent advice. This really made all the difference. Thank you! 817700
Exactly what I needed. Fast shipping even with COVID-19. 816476
Great trailer hitch. Easy to install, very sturdy, and just a great product. Would definitely purchase again! 809192
Well made product. Easy to install except I had to remove the trailer electric connection to give the bolt enough room to go through on my '07 Explorer. Should do the trick, which is basically a deterrent. The price was excellent as well. 806010
Protect your investment!! I bought this to go with my thule roadway 2 bike rack, its a solid lock that prevents any movement from the rack 805097
I needed to return the lock as I needed a new trailer. The process was great. Thanks 804896
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