Most Popular Stores on RV for 2020 Ford Ranger

The install on my Ford Maverick is clean and functional, so this is more of a customer service review... excellent customer service! During the 4-day towing set-up install, the forecast was for freezing temps and my rig was not winterized. I called in mid panic and the motorhome was moved indoors. A few months after using the tow set-up, a minor problem developed. I called and the CSR apologized and said, I can see how that might be frustrating, and a replacement cable (slightly longer) was sent free of charge.

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Ordered my Towbar and received it in just 4 days. Product looks well built and was easily installed. I’m using this kit to move my Ford Ranger across country. Towbar goes on and removes quick and easily. etrailer was professional and understanding of my needs. Their staff was very courtious and have very good knowledge of their product. I Purchased the complete kit, including brake kit. I have not yet towed yet but I’m hooked up and all is working and ready to go. Will up date my experience and take some pics after my trip.

as advertised

Excellent product. Easy to install, couple and stow when not in use. I recommend this product, works great towing my '22 Ranger.

I regret not getting an aluminum tow bar. The bx7420 blue ox is covered when not in use and one year later it is rusted and looks like its 10 years old. I am beginning to question the safety of the tow bar. Not sure what to do. I have always had blue ox but will consider other brands very soon.

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We have had very good results with all of our Blue Ox equipment. Our current Blue Ox (Avail) was purchased because I wanted the increase to a 10,000 pound unit. So far we've been pleased with the new towbar!

First, received the package and upon opening, found that the linch pins were missing. One phone call and issue was resolved and replacement items were being expedited to me. Appears the box came open on one end during shipment and parts came out before carrier retaped the tear. Good on E-Trailer for outstanding and prompt customer service! Now, the Sterling All Terrain towbar - very impressive unit as I had bought this on reputation only as no dealers had any in stock (they say it is too costly to carry in store). Very well made, excellent finish and welds. Instructions are quite clear and easy to follow. I like that when you purchase this unit, it is a “total package”. There is nothing I could see that is cheaply made - all quality. This was my first purchase from E-trailer, and based on how this order went start to finish, and having to deal with missing parts on an order - I am very pleased and will deal with them in the future.

looks well built and easy to use

Easy to hook up our toad ( Jeep ). I can connect or disconnect in about 2 minutes all while standing. Stays right behind our RV and you only know its back there when you look in the rear view mirror. I would buy this again.

I ordered this tow bar and D ring adapters specifically for my Bronco and it’s way to sloppy and I can’t use this to tow my Bronco

I decided to use an antique Blue Ox tow bar to pull my Mini Cooper behind our RV on a trip to Panama City beach last year. Big Mistake! If it looks questionable, don't use it. When we arrived I was extremely thankful that the Mini was still with us. The old Blue Ox bar was coming apart. I looked locally for a replacement and found one at Camping World and was shocked at the price. eTrailer had the exact same unit for hundreds and hundreds less. And they shipped it quickly right to the camp ground. The Roadmaster Falcon 2 tow bar is very easy to us and mated right up to the Blue Ox kit on the Mini. Thanks eTrailer! We will definitely buy from you again!

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After watching people fighting their regular towbars, I am glad we got this one. We parked in all kinds of positions and never had an issue disconnecting. I did have to get an extension for the safety cables.

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I've used this setup for a year towing a 2023 Jeep Wrangler . I 100% recommend it for anyone else. Under normal conditions it is very easy. Under stressful conditions (bad weather, uneven terrain, need to connect/disconnect quickly) it is a life saver. I am 63 and I can connect/disconnect this in 5 minutes.

The customer service has been outstanding, helping me to understand all the parts I needed, telling me about the videos with step by step instructions, and the unbelievable fast delivery of the product.

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After watching people fighting their regular towbars, I am glad we got this one. We parked in all kinds of positions and never had an issue disconnecting. I did have to get an extension for the safety cables.

Ordering from etrailer is a breeze,there tracking of your order is also great. You can follow your shipment all the way to your door. Would highly recommend.

etrailer has been just what I need it as a first time tower of a Rv tow car there experience and courtesy of helping someone with no experience has been a huge relief with something so important there help was invaluable all the way through Thank you so much

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Very easy to use and handled as well as I expected.

After watching people fighting their regular towbars, I am glad we got this one. We parked in all kinds of positions and never had an issue disconnecting. I did have to get an extension for the safety cables.

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1st tow bar I had to send back, due to chip powder coating. 2nd two bar came a week later Great job etrailer. It was easy to do a return and get a replacement. etrailers whole team was great getting me what I wanted. I replaced a 10-year-old tow bar and wanted to replace it with their new XHD you can tell its LBS is higher than my old tow bar.

The tow package has been working very well and makes hauling my F150 a breeze.

This tow bar is incredibly easy to use and our Grand Cherokee tracks very well even up to 70+ MPH. We are towing with our new Dynamax and are looking forward to our first long drive to Texas in December. Would highly recommend to anyone!!

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Joshua K, was Great, just like all the support Staff at etrailer. They know not only etrailer products but all the other non etrailer products. I hope they are getting paid for what they are worth, because few companies today such well trained staff as etrailer has. I tell all me RV club members at Pacific Trailer RV Club how great they are

After watching people fighting their regular towbars, I am glad we got this one. We parked in all kinds of positions and never had an issue disconnecting. I did have to get an extension for the safety cables.

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First, this bar is extremely heavy, which makes transporting and maneuvering cumbersome and difficult. Secondly, I had issues with this unit from the get-go. I did not receive the correct bolts to attach the Roadmaster clevis to the arm ends. The instructions clearly state that a clevis bolt was to be installed with the XHD unit, but it was not in the hardware bag. I had to call customer service (which was so/so, almost like the person didn't believe me) and had the bolts sent to me. I received the bolts but long story short, they were too short. They did not come out of the bottom of the locknut and any attempt to torque them to the point they did protrude, caused the forks of the clevis to bend, which is too much stress on such an important piece. I did not feel it was safe to either have the bolts not protrude, or force them to protrude. Then came the days-long process of trying to rectify the situation. I called customer service and attempted to explain the problem to the rep. She didn't really want to hear my problem and I was quickly rushed off the phone and directed to call Roadmaster for support, which I did. Roadmaster, of course, has nothing to do with this bar, or problem (pictures were sent to RM) and I was directed to call eTrailer back. I spoke to another person and she was a little more helpful. However, during our "conversation," I could hardly get a word in (I was spoken over and interrupted constantly.) I was told that #1.) the first person I talked to had no idea what she was talking about #2.) Demco manufactures these parts, not Roadmaster, #3.) Essentially the correct length bolts don't exist in the parts catalog. At this point I am starting to get upset with my experience and just wanted a tow bar that worked. I was convinced to but a Roadmaster branded tow bar to avoid any more issues (Blackhawk All Terrain) which I found to be strange, I figured the margin on the eTrailer branded products would be higher, but I digress. Since there is no exchange program with eTrailer, I had to purchase the Blackhawk outright. I was given a UPS label to send the XHD back, but I had to wait to receive the Blackhawk to reuse the box, which is not a huge deal, a minor inconvenience at this point. As of today (4/26/24) I am still waiting for a refund on this unit which I was assured it would be on it's way once the tracking number showed that it was picked up by UPS, but this is not the case. In conclusion, the XHD seemed like it would be a decent product if they can get the hardware right (at least for the Roadmaster system) it's just heavier than most tow bars I have had experience with. eTrailer.com customer service can also use some work, I was not happy with the service after the sale I received. Oh, and the final kick in the tail, the Blackhawk does not come with safety cables. If this were my company, I would have thrown those in for the inconvenience, but I was offered nothing for the trouble this has caused, no discount on the Blackhawk, cables or anything. I will do all I can to avoid buying from etrailer again and will direct others to the same.

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Painted parts have peeled away, and the polished shafts have rusted and corroded superficially.

This tow bar and equipment is Excellent! The products were shipped in 2 days. Bonus was it came with the adapters for my existing Blue Ox baseplate. Instructions were simple to follow to make the change. The built in drop of 4” brings my level almost perfect +/- 4”. I may order the 4” drop/lift receiver hitch. Connecting to the tow car is easier than ever. Carol C was outstanding with her customer service. I’ll be buying more accessories.

Wanted an articulated mount that wouldn't bind when tow vehicle was not level or even with the RV. Works as expected.