How to Remove Cable Lock on Thule Helium Platform XT

Updated 09/05/2024 | Published 08/31/2024

Question:

Hi, I have this rack and cannot figure out how to pull out the bike cable lock and use it. Both locks seem stuck. I watched the video and he makes it look easy to pull out the cable lock. Is there a trick to it?

asked by: Shannon

Expert Reply:

Hi Shannon; I'm sorry to say I don't really have any tricks for getting the cable lock out on the # TH53GC. Once it is unlocked you should be able to simply pull it out to use it as seen in the installation video below at the 3 minute mark. He does work it back and forth a little with his hand as he pulls it out so if you haven't tried that it may make it a little easier.

expert reply by: Robin H