Troubleshooting A Lippert Smart Jack That Will Not Retract
Updated 10/02/2023 | Published 10/01/2023
Products Featured in This Question
Question:
The Jack works going up but will not go down. Push the down button and nothing.
asked by: Tori
Expert Reply:
The Lippert Smart Jack Electric Trailer Jack w/ Footplate # LC643589 doesn't really give you much of an option when it comes to troubleshooting so I recommend first checking that it's getting 12 volts with a multimeter # PT89ZR. The only other thing you can do from there is disassemble the head and see if maybe there's a loose connection with the button board. Lippert unfortunately doesn't offer replacement parts for this jack so if anything goes wrong it's a complete replacement every time.
I typically recommend getting away from this jack for this reason and going with one like the Electric Jack w/ Footplate # EJ-3520-BBX, which we're able to get replacement parts for.
Product Page this Question was Asked From
Lippert Smart Jack Electric Trailer Jack w/ Footplate - A-Frame - 22-1/2" Lift - 3.5K - Black
- Camper Jacks
- Pop Up Camper
- Teardrop Camper
- Travel Trailer
- A-Frame Jacks
- Steel
- 3001 - 4000 lbs
- Electric Jack
- 22-1/2 Inch Lift
- Bolt-On
- 1 Jack
- Lippert
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