Most Popular Hitch Mount Style for 2005 Jeep Liberty

The install on my Ford Maverick is clean and functional, so this is more of a customer service review... excellent customer service! During the 4-day towing set-up install, the forecast was for freezing temps and my rig was not winterized. I called in mid panic and the motorhome was moved indoors. A few months after using the tow set-up, a minor problem developed. I called and the CSR apologized and said, I can see how that might be frustrating, and a replacement cable (slightly longer) was sent free of charge.

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In February 2016 I bought a used Class A Motorhome with came with a Roadmaster Falcon Tow Bar. After a couple of trips around the country in my motorhome, I quickly realized why the majority of motorhomes I saw had a vehicle in tow. I searched for a decent tow vehicle and in June purchased a 2003 Chevy Tracker. I didn't know anything about Raodmaster or the quality of their products so I started reading reviews from satisfied owners and quickly realized I had a very good tow bar so I researched what I needed to hook it up on my Tracker. I got acquainted with eTrailer when I purchased the Base Plates to attach my Raodmaster Falcon tow bar to my Tracker. Derek at eTrailer was very helpful and took the time ensuring that I had the right parts to use with my used tow bar. The customer service I received was outstanding. I actually received my base plates the next day with free shipping! The installation instructions were clear and concise and I installed the base plates in about 1 hour and was ready to go. I took several trips (about 4,000 miles) with my Tracker in tow behind me and never had any issues. My Falcon Tow Bar I got with my RV is at least 10 years old and I considered buying a new one but I didn't want or need to spend the extra money since there really wasn't anything wrong with it. Then my last trip of the year (end of November) I was about 75 miles away from home running 75 mph (in traffic), when my Tracker (in tow behind me) was rear-ended on the highway. This accident could have been catastrophic but it wasn't. My old Falcon Tow Bar absorbed the majority of the impact! Needless to say, the tow bar was destroyed but the RV and Tracker never let go of each other. After settling up with the insurance company and fixing my Tracker, when it came time to buy a new tow bar, the Roadmaster Falcon II and eTrailer was a no-brainer. In my opinion, the quality of the Roadmaster product saved lives last November!

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have my 3rd motor home now and I had a falcon a/t before. A great tow bar to pull my Jeep Liberty. Ordering was easy and product was delivered when the people at etrailer said it would be.great company and product. I ordered more things 2 days later.Tow bar is easy to hook up and unhook even when you are on uneven ground.

First rate two bar. This summer we towed our 2008 Jeep Liberty 4,000 miles behind our motorhome with no problems at all. Really quick to connect and disconnect when needed.

First, received the package and upon opening, found that the linch pins were missing. One phone call and issue was resolved and replacement items were being expedited to me. Appears the box came open on one end during shipment and parts came out before carrier retaped the tear. Good on E-Trailer for outstanding and prompt customer service! Now, the Sterling All Terrain towbar - very impressive unit as I had bought this on reputation only as no dealers had any in stock (they say it is too costly to carry in store). Very well made, excellent finish and welds. Instructions are quite clear and easy to follow. I like that when you purchase this unit, it is a “total package”. There is nothing I could see that is cheaply made - all quality. This was my first purchase from E-trailer, and based on how this order went start to finish, and having to deal with missing parts on an order - I am very pleased and will deal with them in the future.

I regret not getting an aluminum tow bar. The bx7420 blue ox is covered when not in use and one year later it is rusted and looks like its 10 years old. I am beginning to question the safety of the tow bar. Not sure what to do. I have always had blue ox but will consider other brands very soon.

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Dealing with Blue Ox was a pleasant experience and simple and easy. Buying the tow bar from eTrailer was equally as pleasant.

When I called etrailer with my concerns about purchasing a tow bar to flat tow my Grand Cherokee. I did not have a brand in mind other that what I read about in magazines. I was helped in making a decision on purchasing a RoadMaster tow bar along with all the electrical wiring needed to do the job. Everything came as described and was told if I had any problems what so ever to call for help. None needed but was good to hear knowing i had back up. I have used this tow bar and hook ups for around 10 or so camping trips. Mostly from Maryland to Myrtle Beach SC. No problems what so ever. I highly recommend etrailer and the RoadMaster lighted tow bar, wiring and bracket for my Car.

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The tow bar works great, But the breakaway cables didn't hold when my drop hitch broke, both cables sheared leaving my Jeep on the side of the road, luckily the emergency breakaway switch activated and it came to a stop. I think the cable needs to be stronger to hold a 2023 Jeep Wrangler Rubicon 4XE.

I decided to use an antique Blue Ox tow bar to pull my Mini Cooper behind our RV on a trip to Panama City beach last year. Big Mistake! If it looks questionable, don't use it. When we arrived I was extremely thankful that the Mini was still with us. The old Blue Ox bar was coming apart. I looked locally for a replacement and found one at Camping World and was shocked at the price. eTrailer had the exact same unit for hundreds and hundreds less. And they shipped it quickly right to the camp ground. The Roadmaster Falcon 2 tow bar is very easy to us and mated right up to the Blue Ox kit on the Mini. Thanks eTrailer! We will definitely buy from you again!

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Even after I complained to you that I had been -- falsely -- told you do not supply a Blue Ox base plate for Malibus and bought a Roadmaster, you send me a Roadmaster tow bar with some other brand's connectors. I will shortly send you a photograph of the base plate connection I have and expect you to send connections that match it.

Quick delivery and the tow bar was well packed and configured for my Blue Ox base plate. Thanks

Awesome Design. I love how everything is tucked away. It would've been nice to have some quick-connect points for the safety cables and pigtail when the Tow-Bar is in storage mode. As opposed to just wrapping the loose items and hooking back to themselves (seems tacky compared to the rest of the engineering). Beautiful Product!

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Very pleased in the condition of our packages when they arrived and how timely they arrived.

Easy to hook up our toad ( Jeep ). I can connect or disconnect in about 2 minutes all while standing. Stays right behind our RV and you only know its back there when you look in the rear view mirror. I would buy this again.

The customer service has been outstanding, helping me to understand all the parts I needed, telling me about the videos with step by step instructions, and the unbelievable fast delivery of the product.

I've used this setup for a year towing a 2023 Jeep Wrangler . I 100% recommend it for anyone else. Under normal conditions it is very easy. Under stressful conditions (bad weather, uneven terrain, need to connect/disconnect quickly) it is a life saver. I am 63 and I can connect/disconnect this in 5 minutes.

other than a broken linch pin worked perfect

Good design but poorly manufactured. Used on a single, multi-week trip: Bar stayed on the RV. Removed when we got home and the powder-coating has cracked and bar is showing rust inside and out. Chrome on extending arms is pitted and beginning to rust. Emailed etrailer but Cody informed me that I would have to ship it back at my expense without any commitment to replace! Disappointed with etrailer after years of previous purchases

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This tow bar is incredibly easy to use and our Grand Cherokee tracks very well even up to 70+ MPH. We are towing with our new Dynamax and are looking forward to our first long drive to Texas in December. Would highly recommend to anyone!!

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Joshua K, was Great, just like all the support Staff at etrailer. They know not only etrailer products but all the other non etrailer products. I hope they are getting paid for what they are worth, because few companies today such well trained staff as etrailer has. I tell all me RV club members at Pacific Trailer RV Club how great they are

I ordered this tow bar and D ring adapters specifically for my Bronco and it’s way to sloppy and I can’t use this to tow my Bronco

Great Base plate kit! Very easy to follow instructions even with my aftermarket bumper with winch. It fit perfect. The only issue I have is where the safety cables attach to the base plate….the cable connectors are too big to fit through the holes because the Jeep’s frame blocks part of the hole. See photo with red circle. I will have to get a smaller connector.

other than a broken linch pin worked perfect

Outstanding product and even better customer service! Two backyard mechanics installed baseplate and braking system with just one call to confirm proper wire connection. Total package works great.

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Ordering from etrailer is a breeze,there tracking of your order is also great. You can follow your shipment all the way to your door. Would highly recommend.

Very happy with our blue ox system Great service from etrailer tow Bar was sitting on my porch 3 days after I made call and ordered it

Great service and crazy quick delivery. Will definitely be using dtrailer again

This tow bar is easy to use and maintain. I do wish they shipped a cover for the arms when they are not in use.

Put a ram 3500 mega cab diesel with 800 lbs of motorcycles in bed and towed behind tag axle diesel pusher RV flawless, easy to use.

other than a broken linch pin worked perfect

It didn't work with the off-road bumper setup that I was sold

1st tow bar I had to send back, due to chip powder coating. 2nd two bar came a week later Great job etrailer. It was easy to do a return and get a replacement. etrailers whole team was great getting me what I wanted. I replaced a 10-year-old tow bar and wanted to replace it with their new XHD you can tell its LBS is higher than my old tow bar.

The tow bar looks good. However, it was missing the large bolts to hold the blue ox adapters onto the tow bar. The hardware kit was not complete. Also, the instructions on attaching the blue ox adapters were NOT CLEAR at all. I think the bar will be very good once I get the missing parts shipped to me.

other than a broken linch pin worked perfect

I love this tow bar, I have one that is probably 10 years old minimum and bought this one to replace it, easy to hitch and unhitch without binding!

First, this bar is extremely heavy, which makes transporting and maneuvering cumbersome and difficult. Secondly, I had issues with this unit from the get-go. I did not receive the correct bolts to attach the Roadmaster clevis to the arm ends. The instructions clearly state that a clevis bolt was to be installed with the XHD unit, but it was not in the hardware bag. I had to call customer service (which was so/so, almost like the person didn't believe me) and had the bolts sent to me. I received the bolts but long story short, they were too short. They did not come out of the bottom of the locknut and any attempt to torque them to the point they did protrude, caused the forks of the clevis to bend, which is too much stress on such an important piece. I did not feel it was safe to either have the bolts not protrude, or force them to protrude. Then came the days-long process of trying to rectify the situation. I called customer service and attempted to explain the problem to the rep. She didn't really want to hear my problem and I was quickly rushed off the phone and directed to call Roadmaster for support, which I did. Roadmaster, of course, has nothing to do with this bar, or problem (pictures were sent to RM) and I was directed to call eTrailer back. I spoke to another person and she was a little more helpful. However, during our "conversation," I could hardly get a word in (I was spoken over and interrupted constantly.) I was told that #1.) the first person I talked to had no idea what she was talking about #2.) Demco manufactures these parts, not Roadmaster, #3.) Essentially the correct length bolts don't exist in the parts catalog. At this point I am starting to get upset with my experience and just wanted a tow bar that worked. I was convinced to but a Roadmaster branded tow bar to avoid any more issues (Blackhawk All Terrain) which I found to be strange, I figured the margin on the eTrailer branded products would be higher, but I digress. Since there is no exchange program with eTrailer, I had to purchase the Blackhawk outright. I was given a UPS label to send the XHD back, but I had to wait to receive the Blackhawk to reuse the box, which is not a huge deal, a minor inconvenience at this point. As of today (4/26/24) I am still waiting for a refund on this unit which I was assured it would be on it's way once the tracking number showed that it was picked up by UPS, but this is not the case. In conclusion, the XHD seemed like it would be a decent product if they can get the hardware right (at least for the Roadmaster system) it's just heavier than most tow bars I have had experience with. eTrailer.com customer service can also use some work, I was not happy with the service after the sale I received. Oh, and the final kick in the tail, the Blackhawk does not come with safety cables. If this were my company, I would have thrown those in for the inconvenience, but I was offered nothing for the trouble this has caused, no discount on the Blackhawk, cables or anything. I will do all I can to avoid buying from etrailer again and will direct others to the same.

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Painted parts have peeled away, and the polished shafts have rusted and corroded superficially.