Buyers Products Over-The-Cab Truck Bed Ladder Rack - Black Powder Coated Aluminum - 800 lbs

by: Andy09/15/2023

It's a pretty nice rack. I had to purchase longer bolts to make the center bolt together properly, which was annoying. It didn't come with all the parts, the box was beat to crap and something had fallen out, and it took three tries to get the replacement piece correct even though I sent a photo of the missing piece and the missing piece's product number. That was a year ago though and I've pretty much forgotten how frustrated I was at the time. The rack does sing when you get over 40 mph or so, but they all do. I took off the triangle pieces that are meant to pinch the ladder to the guard rails, I never used them, they were always just in the way and noisy. The rack is easy to take on and off if you have help, so I always take it off for longer trips so I don't have to listen to the thing.

It's the only rack I've ever owned, I can't compare it to anything. I like it, it's not going to rust and look bad in a couple years. I frequently push the weight limit on it and it's not bent yet. I'd order it again.1667681

by: John B06/07/2020

I think it has a design flaw - The instructions are at On sheet 2, pictured is 'Bolt Set C' that shows 2 carriage bolts installed in 2 slots at opposite ends of bracket 8. Being at the end of a slot, the aluminum bracket will deflect a bit, which leads to looseness, which causes the bolt to slip out of the slot. When this happens twice, the bracket is loose, then it rattles over to the side and pushes the plastic end cap off. After the end cap is off, the bolt set falls off. It could be remedied with doubler plates, each with two holes to keep the bolts from moving away from each other. In addition, as another reviewer wrote, the square shoulders on 2 carriage bolts rounded the parallel sides of a groove in the aluminum cross member channel. In conjunction with the nylon thread lock bolts, it became very difficult to continue assembling properly or disassemble The design needs improvement. The light weight of the aluminum is nice. The flat black paint is fading in the desert southwest sun, but still matches the truck well. We just use it to carry a kayak and occasional lumber for home projects. If I were using it professionally, I wouldn't buy this rack; I'd get a welded steel one.809305

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During assembly, the square shoulders on carraige bolts rounded over inside cross member channel. In conjunction with the nylon thread lock bolts, the channel in the cross members stripped out; thereby making it impossible to continue taking it fully apart without ruining certain parts. It was a safety issue that mandated disassembly. Im disappointed that this product couldn't withstand assembly before failing. 662399

The product is very nice after it is together. The instructions are had to follow. I had to buy a few extra bolts for mounting the crossbars because the originals would freeze up after a couple of turns. Besides that I think it is a great product. 734193

Put it together myself in 5 1/2 hours in 90 degree heat. Went together perfectly. The only problem I had was I had to take off two of the small
supports in the side rail and both screws were either over tightened on
assembly or just too tight and had to replace the screws with new. Went together just fine. p.s. I am old and slow, but all done myself. I believe
the original posting said would not work with a job box. I have a 8ft. bed with a job box in hopes it would work, and it did.1332620

there are several aspects to my purchase and all of them are great! Shipped/delivered ahead of schedule, great communications with the etrailer folks, and the product was exactly what I expected! 794477

by: Mike06/08/2021

Has held up well and not had hardware get loose. Nicely built and plenty of tie down spots.1059427

by: Trent 05/29/2021

Excellent ladder rack. easy to install. sturdy.1050184

Great product. The most solid truck rack I’ve had yet.1112539

Fast shipping, with great condition upon arrival. Went together with ease, looks great, and works as described.1183034

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by: Alex07/01/2021

Absolute garbage. This is my second one in two years that has broke.

1st one broke the welds where the legs meet the actual rack. etrailer was kind enough to replace it under warranty. I shipped it to them and UPS lost it. Out $xxx due to UPS.

I go ahead and buy a second one assuming I just received a faulty one. A little over a year later, same issue. Ladder rack is unusable.

I have never put more than 300lbs on the rack. etrailer's customer support is excellent. This product is garbage though.

Luckily I caught it before it broke off while driving potentially killing someone.1080909

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Over seems to be a good product. More pictures would have sped me up but not that tough to put together. Make sure to tighten the larger bolts slowly or use anti-seize lubes as it can weld itself together from the heat of friction only drawback with S.S bolts. One nut was missing outside of that it was complete.746260

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Good at first but now I took it off the truck because I need parts and havent been able to get them.

Wesley - 02/01/2021

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I give etrailer five stars.Great company,Great people,fast shipping However for the buyers products over the cab ladder rack I could only give four The rack is great Good welds and pretty easy to assemble.The instructions are a bit vague The picture on the box itself was actually what I ended up using instead.Also the bolts need to be bagged and tagged separately,rather than just all thrown into one giant bag to be sorted out.Do not be scared of this one,it is very easy to figure out1290901

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by: Bob07/02/2020

The strength and durability of the aluminum is excellent. The hardware is poor. The threads do not mesh correctly. Some hardware did not even tighten and seat all the way before binding (not cross threaded) and damaging the aluminum. I had to grind off or snap the bolts to replace with better grade stainless steel hardware. After a few months, some original hardware loosened and plastic end caps were lost. I removed from truck. I just dont have the time at the moment to replace the rest of the hardware. If the hardware was of better quality, I would have rated this product a 5 star. I would buy this product again with purchasing carriage bolts and nylon lock nuts elsewhere. 826012

Good day to you all. For those who take the time to read reviews. What a product I have had several racks in the past that where $1800 custom made being a general contractor. This rack was very easy to assemble. Took a few hrs. Very durable looks great and saved over $1200 how could I go wrong.822564

by: Ricardo 04/18/2021

I am very pleased with my Universal OTC ladder rack. It has helped me through many a job and they look great on my black F-1501015085

by: Pete 11/16/2022

Fit as designed, easy to install. 1469419

by: Jeffrey07/09/2021

After 4 months many various cracked and broke loose.
Had to pay to have them rewelded.1088079

Thank you for your review. For future reference, always check the warranty. This one has a 1 year warranty.

-- Sierra K - 07/14/2021

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