Most Popular Stores On RV for 2015 Subaru Forester

I did a lot of research before buying. etrailer's prices and support are above average. I ordered the Roadmaster 913-1 baseplate, Falcon-2 towbar and 154 universal lighting kit. I was completely surprised by the fast shipping, all parts arrived 3 days before I expected AND the shipping was free! Before I ordered I talked with etrailer support to ensure I ordered the correct parts. They were knowledgeable and helpful.

The install on my Ford Maverick is clean and functional, so this is more of a customer service review... excellent customer service! During the 4-day towing set-up install, the forecast was for freezing temps and my rig was not winterized. I called in mid panic and the motorhome was moved indoors. A few months after using the tow set-up, a minor problem developed. I called and the CSR apologized and said, I can see how that might be frustrating, and a replacement cable (slightly longer) was sent free of charge.

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Worked great on our maiden voyage of less than 50 miles! Super easy to connect and disconnect, no jamming! One small complaint: the pins that attach the arms to the towed vehicle's base plate have a tension against the ring that "should" hold them in place and prevent them from popping out ... but they don't feel very secure and in fact feel kind of flimsy. Not flimsy in that it looks like the pins will break easily, but the tension ring doesn't seem to do much, vs a regular trailer pin clip.

Awesome hitch! Fills up easily and nicely. Easy to operate and not terribly heavy to handle if you need to store it.

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First, received the package and upon opening, found that the linch pins were missing. One phone call and issue was resolved and replacement items were being expedited to me. Appears the box came open on one end during shipment and parts came out before carrier retaped the tear. Good on E-Trailer for outstanding and prompt customer service! Now, the Sterling All Terrain towbar - very impressive unit as I had bought this on reputation only as no dealers had any in stock (they say it is too costly to carry in store). Very well made, excellent finish and welds. Instructions are quite clear and easy to follow. I like that when you purchase this unit, it is a “total package”. There is nothing I could see that is cheaply made - all quality. This was my first purchase from E-trailer, and based on how this order went start to finish, and having to deal with missing parts on an order - I am very pleased and will deal with them in the future.

Great product. Everything works well....it's solid, durable and well built. The only complaint I have is the two plated bolts that hold on the tow vehicle knuckles are rusting and look terrible. I'm going to have to paint them I guess.

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We traveled 7,200 miles last winter pulling your 2023 2 door Jeep Wrangler and it performed Excellent. I did buy the optional cover which I think this is a wise investment to protect it when parked.

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When I called etrailer with my concerns about purchasing a tow bar to flat tow my Grand Cherokee. I did not have a brand in mind other that what I read about in magazines. I was helped in making a decision on purchasing a RoadMaster tow bar along with all the electrical wiring needed to do the job. Everything came as described and was told if I had any problems what so ever to call for help. None needed but was good to hear knowing i had back up. I have used this tow bar and hook ups for around 10 or so camping trips. Mostly from Maryland to Myrtle Beach SC. No problems what so ever. I highly recommend etrailer and the RoadMaster lighted tow bar, wiring and bracket for my Car.

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Easy to hook up our toad ( Jeep ). I can connect or disconnect in about 2 minutes all while standing. Stays right behind our RV and you only know its back there when you look in the rear view mirror. I would buy this again.

I have been using this to tow my 1997 F250. It tows great and no question, it is beefy enough. I left four stars because you have to spray it with a lubricant almost every time you use it to keep it from binding when you want to disconnect it. It works great as long as it’s lubricated. This is the only tow bar I have used so I am not sure if binding is normal or if this is works better than others. It seems like it it an issue with all tow bars. I am happy with this bar but there is always room for improvement.

I regret not getting an aluminum tow bar. The bx7420 blue ox is covered when not in use and one year later it is rusted and looks like its 10 years old. I am beginning to question the safety of the tow bar. Not sure what to do. I have always had blue ox but will consider other brands very soon.

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We have had very good results with all of our Blue Ox equipment. Our current Blue Ox (Avail) was purchased because I wanted the increase to a 10,000 pound unit. So far we've been pleased with the new towbar!

I did a lot of research before buying. etrailer's prices and support are above average. I ordered the Roadmaster 913-1 baseplate, Falcon-2 towbar and 154 universal lighting kit. I was completely surprised by the fast shipping, all parts arrived 3 days before I expected AND the shipping was free! Before I ordered I talked with etrailer support to ensure I ordered the correct parts. They were knowledgeable and helpful.

I decided to use an antique Blue Ox tow bar to pull my Mini Cooper behind our RV on a trip to Panama City beach last year. Big Mistake! If it looks questionable, don't use it. When we arrived I was extremely thankful that the Mini was still with us. The old Blue Ox bar was coming apart. I looked locally for a replacement and found one at Camping World and was shocked at the price. eTrailer had the exact same unit for hundreds and hundreds less. And they shipped it quickly right to the camp ground. The Roadmaster Falcon 2 tow bar is very easy to us and mated right up to the Blue Ox kit on the Mini. Thanks eTrailer! We will definitely buy from you again!

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Quick delivery and the tow bar was well packed and configured for my Blue Ox base plate. Thanks

Awesome Design. I love how everything is tucked away. It would've been nice to have some quick-connect points for the safety cables and pigtail when the Tow-Bar is in storage mode. As opposed to just wrapping the loose items and hooking back to themselves (seems tacky compared to the rest of the engineering). Beautiful Product!

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etrailer has been just what I need it as a first time tower of a Rv tow car there experience and courtesy of helping someone with no experience has been a huge relief with something so important there help was invaluable all the way through Thank you so much

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Very easy to use and handled as well as I expected.

Outstanding product and even better customer service! Two backyard mechanics installed baseplate and braking system with just one call to confirm proper wire connection. Total package works great.

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I've used it three times, and it's been great. Easy and quick to hook up, and unhook, to my Ford Escape Hybrid. I like the way it stores up against the motorhome. All the good things they said about it on this website were true!

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First, this bar is extremely heavy, which makes transporting and maneuvering cumbersome and difficult. Secondly, I had issues with this unit from the get-go. I did not receive the correct bolts to attach the Roadmaster clevis to the arm ends. The instructions clearly state that a clevis bolt was to be installed with the XHD unit, but it was not in the hardware bag. I had to call customer service (which was so/so, almost like the person didn't believe me) and had the bolts sent to me. I received the bolts but long story short, they were too short. They did not come out of the bottom of the locknut and any attempt to torque them to the point they did protrude, caused the forks of the clevis to bend, which is too much stress on such an important piece. I did not feel it was safe to either have the bolts not protrude, or force them to protrude. Then came the days-long process of trying to rectify the situation. I called customer service and attempted to explain the problem to the rep. She didn't really want to hear my problem and I was quickly rushed off the phone and directed to call Roadmaster for support, which I did. Roadmaster, of course, has nothing to do with this bar, or problem (pictures were sent to RM) and I was directed to call eTrailer back. I spoke to another person and she was a little more helpful. However, during our "conversation," I could hardly get a word in (I was spoken over and interrupted constantly.) I was told that #1.) the first person I talked to had no idea what she was talking about #2.) Demco manufactures these parts, not Roadmaster, #3.) Essentially the correct length bolts don't exist in the parts catalog. At this point I am starting to get upset with my experience and just wanted a tow bar that worked. I was convinced to but a Roadmaster branded tow bar to avoid any more issues (Blackhawk All Terrain) which I found to be strange, I figured the margin on the eTrailer branded products would be higher, but I digress. Since there is no exchange program with eTrailer, I had to purchase the Blackhawk outright. I was given a UPS label to send the XHD back, but I had to wait to receive the Blackhawk to reuse the box, which is not a huge deal, a minor inconvenience at this point. As of today (4/26/24) I am still waiting for a refund on this unit which I was assured it would be on it's way once the tracking number showed that it was picked up by UPS, but this is not the case. In conclusion, the XHD seemed like it would be a decent product if they can get the hardware right (at least for the Roadmaster system) it's just heavier than most tow bars I have had experience with. eTrailer.com customer service can also use some work, I was not happy with the service after the sale I received. Oh, and the final kick in the tail, the Blackhawk does not come with safety cables. If this were my company, I would have thrown those in for the inconvenience, but I was offered nothing for the trouble this has caused, no discount on the Blackhawk, cables or anything. I will do all I can to avoid buying from etrailer again and will direct others to the same.

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Painted parts have peeled away, and the polished shafts have rusted and corroded superficially.

Ordering from etrailer is a breeze,there tracking of your order is also great. You can follow your shipment all the way to your door. Would highly recommend.

Good design but poorly manufactured. Used on a single, multi-week trip: Bar stayed on the RV. Removed when we got home and the powder-coating has cracked and bar is showing rust inside and out. Chrome on extending arms is pitted and beginning to rust. Emailed etrailer but Cody informed me that I would have to ship it back at my expense without any commitment to replace! Disappointed with etrailer after years of previous purchases

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We love our etrailer SD tow bar. Much lighter than our previous Blue Ox. The non binding feature along with the integral safety cables and multiple storage options are great features. We use it in conjunction with a NSA Ready Brake. Great combination. Our current coach is a 2017 Jayco Seneca 37HJ. Toad is a Ford C-Max Hybrid. Easiest to use tow bar we have ever owned.

One word. Fabulous! The SD tow bar is a superior product. I don't want to say bad things about the most popular tow bar out there, but etrailer SD is just better engineering. Watch the video for the product. My Roadmaster base plate was installed by Dave C. Of [company] with great expertise. See the pics

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The etrailer XD non-binding tow bar is and Excellent product. I received it a few days after placing the order with Sara R. At trailer. She was very knowledgeable about what all the equipment that I had ordered for my setup. Thank you Sara.

1st tow bar I had to send back, due to chip powder coating. 2nd two bar came a week later Great job etrailer. It was easy to do a return and get a replacement. etrailers whole team was great getting me what I wanted. I replaced a 10-year-old tow bar and wanted to replace it with their new XHD you can tell its LBS is higher than my old tow bar.

The tow package has been working very well and makes hauling my F150 a breeze.

I've used this setup for a year towing a 2023 Jeep Wrangler . I 100% recommend it for anyone else. Under normal conditions it is very easy. Under stressful conditions (bad weather, uneven terrain, need to connect/disconnect quickly) it is a life saver. I am 63 and I can connect/disconnect this in 5 minutes.

The customer service has been outstanding, helping me to understand all the parts I needed, telling me about the videos with step by step instructions, and the unbelievable fast delivery of the product.

This tow bar and equipment is Excellent! The products were shipped in 2 days. Bonus was it came with the adapters for my existing Blue Ox baseplate. Instructions were simple to follow to make the change. The built in drop of 4” brings my level almost perfect +/- 4”. I may order the 4” drop/lift receiver hitch. Connecting to the tow car is easier than ever. Carol C was outstanding with her customer service. I’ll be buying more accessories.

Wanted an articulated mount that wouldn't bind when tow vehicle was not level or even with the RV. Works as expected.