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Will etrailer Accept Return from a Discounted Damaged Part  

Updated 10/30/2025 | Published 02/19/2025

Question:

I need a dm6180 for my 2018 ram 3500 longbed i have the puck system adapter plate as i have a demco auto slider now I see the discounted 6180 for $77 and it says scratches in paint Is this correct and is it returnable if more damage is found. 2nd question is does it have the riser that the head unit attaches too and all the pins to connect head unit Thank you Gary m

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Expert Reply:

Hey Gary, I am not sure about the return if more damage is found but I imagine it would be. I'd call in and speak to our customer service rep though to get the latest and greatest.

To answer your second question, yes it doe shave the rise in the head for the height adjustment. Feel free to let me know if you have any other questions!

expert reply by:
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Bryce D
Jerred H. profile picture
Etrailer Expert

Jerred H.

10/30/2025

Hey Gary, were you able to get the details you needed from customer service about the scratched DM6180 base? Knowing how that turned out could help others wondering about return options for discounted items.

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