Curt Echo Says Trailer 7-Way Disconnected But it Isn't
Updated 05/15/2025 | Published 02/29/2024 >
Question:
Installed, app downloaded and paired. I get a warning that Trailer 7-way has become disconnected from the vehicle. Safely stop the vehicle and reinstall connectionsinch But nothing is disconnected. I have not been able to get past this point of the set up.
asked by: Chris F
Expert Reply:
Generally when the Curt Echo Under-Dash # C27JR says the 7-way is disconnected but it isn't, the issue is actually the 7-way is problematic, either on your vehicle or trailer. I'd check to make sure the 7-way on both does not have bent pins, or corroded or damaged in some way.

Product Page this Question was Asked From
Curt Echo Under-Dash Bluetooth Brake Controller w/ OneControl App - Up to 4 Axles - Proportional
- Trailer Brake Controller
- Proportional Controller
- Electric
- Electric over Hydraulic
- Plug-In
- Under-Dash Box
- Under-Dash
- Up to 4 Axles
- Smartphone Display
- Multiple Trailers
- CURT
more information >
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Geoffrey Z.
5/11/2025
i have same problem but using echo bluetooth. i replace on trailer new 7way and replaced juction box. evrything on trailer works. also echo is paired to my truck and all working on other trailers im at a loss