Troubleshooting EZ Gate Tailgate Lift Assist Preventing Ramp From Touching Ground

Published 05/18/2022

Question:

I installed the exhale on my open trailer. The gate is 3’ tall. I mounted the eye bolt 8 inches from the top. When I let the gate down it doesn’t lay all the way down. How do I get the gate to lay down to the ground?

asked by: Eric

Helpful Expert Reply:

When you installed the eye bolt for the EZ Gate Tailgate Lift Assist for Open Landscape Trailers # 3375201000 on the gate did you measure 8" from the top down or 8" from the top of the rail up to that point on the gate/ramp? From the photo you sent in I don't see how your gate is 3' tall and that eye bolt is 8" down from the top of the ramp so that's what I'd to to start off.

Another thing to keep in mind is this system is rated for 180 lbs so if your ramp weighs less than that there won't be enough weight on the system to keep it from pulling the door up so that might be the other factor we are looking at here.

Attached are the installation instructions and a review video for you to check out.

expert reply by: Jon G