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Heading to NJ from Colorado in the morning. Service was excellent and quick delivery. Bar was easy to install and great quality. Thank you!

Great service, quick shipping, overall great company!

The EZ4 base plates installed as per instructions. Taking my time so as to not miss anything the procedure took just over 3 hours to install by myself. I haven't had a chance to use the roadmaster falcon 2 tow bar but I'm sure all will be good when I do. My motorhome is having a couple of repairs done so as soon as I can I will test the falcon 2 . This is the second time I have purchased from etrailer and I have nothing but good things to say. Thanks to all involved.

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The install on my Ford Maverick is clean and functional, so this is more of a customer service review... excellent customer service! During the 4-day towing set-up install, the forecast was for freezing temps and my rig was not winterized. I called in mid panic and the motorhome was moved indoors. A few months after using the tow set-up, a minor problem developed. I called and the CSR apologized and said, I can see how that might be frustrating, and a replacement cable (slightly longer) was sent free of charge.

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Ordered on Saturday and received on the following Tuesday. Packaging and labeling was in great shape. Just waiting for my vehicle to arrive so I can install the equipment. I will order from etrailer again.

I regret not getting an aluminum tow bar. The bx7420 blue ox is covered when not in use and one year later it is rusted and looks like its 10 years old. I am beginning to question the safety of the tow bar. Not sure what to do. I have always had blue ox but will consider other brands very soon.

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When I called etrailer with my concerns about purchasing a tow bar to flat tow my Grand Cherokee. I did not have a brand in mind other that what I read about in magazines. I was helped in making a decision on purchasing a RoadMaster tow bar along with all the electrical wiring needed to do the job. Everything came as described and was told if I had any problems what so ever to call for help. None needed but was good to hear knowing i had back up. I have used this tow bar and hook ups for around 10 or so camping trips. Mostly from Maryland to Myrtle Beach SC. No problems what so ever. I highly recommend etrailer and the RoadMaster lighted tow bar, wiring and bracket for my Car.

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Quick delivery and the tow bar was well packed and configured for my Blue Ox base plate. Thanks

Great service.

Easy to hook up our toad ( Jeep ). I can connect or disconnect in about 2 minutes all while standing. Stays right behind our RV and you only know its back there when you look in the rear view mirror. I would buy this again.

The EZ4 base plates installed as per instructions. Taking my time so as to not miss anything the procedure took just over 3 hours to install by myself. I haven't had a chance to use the roadmaster falcon 2 tow bar but I'm sure all will be good when I do. My motorhome is having a couple of repairs done so as soon as I can I will test the falcon 2 . This is the second time I have purchased from etrailer and I have nothing but good things to say. Thanks to all involved.

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I decided to use an antique Blue Ox tow bar to pull my Mini Cooper behind our RV on a trip to Panama City beach last year. Big Mistake! If it looks questionable, don't use it. When we arrived I was extremely thankful that the Mini was still with us. The old Blue Ox bar was coming apart. I looked locally for a replacement and found one at Camping World and was shocked at the price. eTrailer had the exact same unit for hundreds and hundreds less. And they shipped it quickly right to the camp ground. The Roadmaster Falcon 2 tow bar is very easy to us and mated right up to the Blue Ox kit on the Mini. Thanks eTrailer! We will definitely buy from you again!

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First, received the package and upon opening, found that the linch pins were missing. One phone call and issue was resolved and replacement items were being expedited to me. Appears the box came open on one end during shipment and parts came out before carrier retaped the tear. Good on E-Trailer for outstanding and prompt customer service! Now, the Sterling All Terrain towbar - very impressive unit as I had bought this on reputation only as no dealers had any in stock (they say it is too costly to carry in store). Very well made, excellent finish and welds. Instructions are quite clear and easy to follow. I like that when you purchase this unit, it is a “total package”. There is nothing I could see that is cheaply made - all quality. This was my first purchase from E-trailer, and based on how this order went start to finish, and having to deal with missing parts on an order - I am very pleased and will deal with them in the future.

Great product. Everything works well....it's solid, durable and well built. The only complaint I have is the two plated bolts that hold on the tow vehicle knuckles are rusting and look terrible. I'm going to have to paint them I guess.

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I ordered this tow bar and D ring adapters specifically for my Bronco and it’s way to sloppy and I can’t use this to tow my Bronco

Great Base plate kit! Very easy to follow instructions even with my aftermarket bumper with winch. It fit perfect. The only issue I have is where the safety cables attach to the base plate….the cable connectors are too big to fit through the holes because the Jeep’s frame blocks part of the hole. See photo with red circle. I will have to get a smaller connector.

Good design but poorly manufactured. Used on a single, multi-week trip: Bar stayed on the RV. Removed when we got home and the powder-coating has cracked and bar is showing rust inside and out. Chrome on extending arms is pitted and beginning to rust. Emailed etrailer but Cody informed me that I would have to ship it back at my expense without any commitment to replace! Disappointed with etrailer after years of previous purchases

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We love our etrailer SD tow bar. Much lighter than our previous Blue Ox. The non binding feature along with the integral safety cables and multiple storage options are great features. We use it in conjunction with a NSA Ready Brake. Great combination. Our current coach is a 2017 Jayco Seneca 37HJ. Toad is a Ford C-Max Hybrid. Easiest to use tow bar we have ever owned.

It didn't work with the off-road bumper setup that I was sold

Great purchase and suggestion from etrailer. This thing is so easy to hook up to the Jeep and we couldn't be happier. We've only towed a few times, but already the wife has taken over hooking up the tow bar while I hook up the Brake Buddy in the Jeep. Easy to hook up, just as easy to disconnect after you arrive. I wish we had done this years ago!

Ordering from etrailer is a breeze,there tracking of your order is also great. You can follow your shipment all the way to your door. Would highly recommend.

Outstanding product and even better customer service! Two backyard mechanics installed baseplate and braking system with just one call to confirm proper wire connection. Total package works great.

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This whole system is great!!! Even being a female, it takes less than a minute to connect or disconnect, just a couple of small receivers stick out of the front of the car. And they are removeable when not towing. My brother even bought a set for his Class C. It is difficult to back up in the Class C, IT is ok as it is quick to disconnect, so no worries.

This tow bar is easy to use and maintain. I do wish they shipped a cover for the arms when they are not in use.

Put a ram 3500 mega cab diesel with 800 lbs of motorcycles in bed and towed behind tag axle diesel pusher RV flawless, easy to use.

This tow bar is incredibly easy to use and our Grand Cherokee tracks very well even up to 70+ MPH. We are towing with our new Dynamax and are looking forward to our first long drive to Texas in December. Would highly recommend to anyone!!

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Joshua K, was Great, just like all the support Staff at etrailer. They know not only etrailer products but all the other non etrailer products. I hope they are getting paid for what they are worth, because few companies today such well trained staff as etrailer has. I tell all me RV club members at Pacific Trailer RV Club how great they are

1st tow bar I had to send back, due to chip powder coating. 2nd two bar came a week later Great job etrailer. It was easy to do a return and get a replacement. etrailers whole team was great getting me what I wanted. I replaced a 10-year-old tow bar and wanted to replace it with their new XHD you can tell its LBS is higher than my old tow bar.

The tow package has been working very well and makes hauling my F150 a breeze.

I had a Blueox before and the Demco seems higher quality. The real test comes in few weeks when we use it for the first time. I know it will go well. Great tow bar and fast delivery. Thanks!

Used dolly before. The whole tow setup is awesome. Easy to connect and disconnect including lights and brakes. Would highly recommend.

I'm not sure there could be anything better for the tow bar to do. I love the ease of hooking and unhooking in less then 2 min. and the cable holder for the light hookup cable and air hookup so they can't drag on the ground. The release levers work great for taking the tension off the bars to unhook and the storage of the tow bar on the back of the RV works great. All and All I could be happier

Very rugged tow bar. You will need this cover: Roadmaster Tow Bar Cover Item # RM-055-3 because the arms don't lock in the short position so they just slide out to the extended lock position when stowed without a cover.

First, this bar is extremely heavy, which makes transporting and maneuvering cumbersome and difficult. Secondly, I had issues with this unit from the get-go. I did not receive the correct bolts to attach the Roadmaster clevis to the arm ends. The instructions clearly state that a clevis bolt was to be installed with the XHD unit, but it was not in the hardware bag. I had to call customer service (which was so/so, almost like the person didn't believe me) and had the bolts sent to me. I received the bolts but long story short, they were too short. They did not come out of the bottom of the locknut and any attempt to torque them to the point they did protrude, caused the forks of the clevis to bend, which is too much stress on such an important piece. I did not feel it was safe to either have the bolts not protrude, or force them to protrude. Then came the days-long process of trying to rectify the situation. I called customer service and attempted to explain the problem to the rep. She didn't really want to hear my problem and I was quickly rushed off the phone and directed to call Roadmaster for support, which I did. Roadmaster, of course, has nothing to do with this bar, or problem (pictures were sent to RM) and I was directed to call eTrailer back. I spoke to another person and she was a little more helpful. However, during our "conversation," I could hardly get a word in (I was spoken over and interrupted constantly.) I was told that #1.) the first person I talked to had no idea what she was talking about #2.) Demco manufactures these parts, not Roadmaster, #3.) Essentially the correct length bolts don't exist in the parts catalog. At this point I am starting to get upset with my experience and just wanted a tow bar that worked. I was convinced to but a Roadmaster branded tow bar to avoid any more issues (Blackhawk All Terrain) which I found to be strange, I figured the margin on the eTrailer branded products would be higher, but I digress. Since there is no exchange program with eTrailer, I had to purchase the Blackhawk outright. I was given a UPS label to send the XHD back, but I had to wait to receive the Blackhawk to reuse the box, which is not a huge deal, a minor inconvenience at this point. As of today (4/26/24) I am still waiting for a refund on this unit which I was assured it would be on it's way once the tracking number showed that it was picked up by UPS, but this is not the case. In conclusion, the XHD seemed like it would be a decent product if they can get the hardware right (at least for the Roadmaster system) it's just heavier than most tow bars I have had experience with. eTrailer.com customer service can also use some work, I was not happy with the service after the sale I received. Oh, and the final kick in the tail, the Blackhawk does not come with safety cables. If this were my company, I would have thrown those in for the inconvenience, but I was offered nothing for the trouble this has caused, no discount on the Blackhawk, cables or anything. I will do all I can to avoid buying from etrailer again and will direct others to the same.

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Painted parts have peeled away, and the polished shafts have rusted and corroded superficially.

The his is my second one, the first is still fine but after 100,000 miles towing behind three different motorhomes I figured it was time. I towed a GMC 4x4 diesel with a truck camper that weighs about 10,000 pounds and the a Jeep and no a Bronco 4 door.

I have ordered other products before from etrailer, and this order was no different. Very easy to do, Demco Tow Bar came as advertised in a timely manner and setup was quick as directions were precise. This is the second Demco Tow Bar I have had and like the first I am very happy with how it functions, it's simple operation and ability to safely tow my GMC Sierra 1500 Denali.