Most Popular Hitch Bike Racks for 2002 Chevrolet Suburban

After returning a rack to a local shop due its wobbly and difficult-to-load bikes, I went to good old etrailer.com where I have bought numerous items previously. Our Thule Hitching Post Pro showed up promptly and within 30 minutes I had it attached to my Suburban. The rack is strong, ridged and very well constructed but what stands out in this purchase was the customer service at E-trailer, especially Rebecca N. We bought the 4-bike rack to have for a planned trip and I had concerns about having it on time, but the Customer Service people stayed right on top of our order and we had it in plenty of time. Thanks Rebecca & associates in CS!

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The good: I like the way the bikes are held in and the ability to add the upright adapters to the bike frame holders. The straps are quality too. For a jeep with a spare tire, this is the perfect length to clear it. This rack is 5 stars from the bike holders to the base of it. The bad: the 2"receiver adapter and bolt are insufficient. I wish they made this in a solid 2" hitch. The entire setup is held into the receiver by a very short bolt. It only goes about half way into the receiver tube. So your hitch is only "secured" on one side. A hitch pin or bolt should go through the receiver tube completely imo so it can be secured on the other end with a retaining clip or nut. Because this only goes in the one side, the entire weight of the rack plus bikes are held tight to one side of the receiver by the undersized bolt and washer. A few bumps down the road and that bolt loosens. Now instead of distibuting the weight of the rack and bikes on the receiver and post, it's completely up to the bolt to keep you from losing the rack. The bolt threads get damaged too. I took this down a dirt road and nearly lost everything. I had to buy my own bolt with hd fender washers and lock washers to correct this. Thule should've provided this from the start. The current short bolt design where only one side of the receiver secures the rack is unacceptable. This rack is 1 star at best for the connection to the receiver.

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If you've done any research or read any of the other comments on either this rack, or this seller...rest assured they really are as good as everyone says! I ordered my rack on around 4pm est on a Friday afternoon and within an hour I received an email that said they have shipped my product AND upgraded to priority shipping. Can't say enough positive things about the customer service! When the rack arrived, it took me a little over half an hour to get it set up. Probably would e been faster if I were even slightly mechanically inclined (or if didn't I didn't have to borrow a socket wrench from my neighbor). We finally had an opportunity to load up the bikes and head out for a ride today. As others have said, the first time you load up your bikes, it's kind of like a puzzle to get them situated. Took about 15 minutes. This rack is awesome! Very sturdy and the bikes were very secure. Only racks I have had in the past were rooftop fork mount racks. This is so much easier! On e we got to the trail (over an hour drive) getting the bikes off was a piece of cake. Afterwards, it was time to load them back up and it was less than 5 minutes to get them all on and ready to hit the road. There were other 4-bike racks on the website, but this one had enough great reviews that I felt comfortable making the purchase. After the fact, I'm very glad I did! I can't imagine the $800 rack can be that much better than this, and I highly recommend this for anyone looking for a 4-bike platform rack. I will definitely recommend this rack and etrailer.com to everyone I know.

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So far I’ve just assembled it and took a quick test drive around the block. My initial thought is this thing is perfect. It’s super sturdy and easy to use. My only gripe and it’s not fault of the rack, but it’s heavy…

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I like the overall design of this rack, but unfortunately after hauling a couple bikes around for a while the point where the crossbar connects has apparently rounded off so the rack swings back and forth. I've used rope to tie the ends of the rack to the car to stop this from getting worse, but it's inconvenient. Note: the hitch connection itself is good and solid, but the point where the crossbar connects to the bar coming from the hitch has gotten loose and there's no way that I can see to tighten it.

It works great! Easy, quick, you know. One needs to screw in the hitch bolt, for some reason, before latching it. Other than that, it makes going bike riding way easier.

This bike rack is very well built and was easy to assemble the parts. I recommend this rack.

First-time rack buyer / owner / installer. The rack arrived in a timely fashion, maybe a day or 2 ahead of schedule. It was well packaged. I’m LOVING this bike rack. It was easy to put together and to mount on my new Honda Passport. Thus far, no squeaks in my 2” receiver. Hardest part of initial set-up is figuring out the best way to position two bikes. Trial & error and some patience. The directions weren’t clear as to where the 2 left-over screws went. I found the answer in another review and have posted a pic in case others have the same problem (photo with pen pointing at screw). These screws go in the underneath side of both of the folding arms. They appear to keep the wheel wells from sliding off in case in you drive with an empty, un-folded rack, and forgot to tighten down the wheel wells. The folding arm push / pull pins can be difficult at times. I coated the tips with some lube. That and a little jiggling seems to solve that issue. I guess it’s better for the pins to be snug vs popping right out. I added a small Master lock to the hitch pin (in lieu of the provided cotter pin) as a theft deterrent. I read that a 3/16 shackle lock will fit into the bike clamp down arms to also act as a deterrent. I had an old 3/16 lock that did snugly fit and appeared to be locked. HOWEVER, I yanked on the lock and it came open as there isn’t quite enough clearance for the shackle to lock. I discovered that longer 3/16 shackle locks are hard to find. Have attached a photo of the lock that actually fits and works (Ace Hardware). One lock on the upper clamp down arm will secure both arms as the lower arm can’t be removed without removing the upper arm. The clamp down arms appear to be coated to prevent damage to your bike. I’ve tried a simple rag and ultimately settled on pool noodle pieces as a precautionary measure. I CAN NOT open my tailgate (regardless of whether or not the rack is fold up and in the bike carry position). If that’s a concern for you, then spring for the more costly titling version. My back-up camera still functions.

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It was obvious that we received a product that was returned by someone else when the box was overly taped shut, a support collar was broken, and most of the pieces were out of their ripped plastic bags. However, it was a great price to hold 5, 26" and/or 27" Trek bikes. I used a piece of the broken collar and went ahead and assembled the rack. Due to the weight of the 5 bikes it did not wobble that much when driving, as one of the bike tires was up against my car. I can only imagine that if we received an untampered product that this review would have been 5 stars. The picture is a little hard to see, but there are 5 Trek bikes on the rack on my 2020 Toyota Seinna.

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We received a damaged box, damaged items, no instructions, the nuts and bolts are completely stripped and not inside a bag. This was obviously used, returned, not checked for quality and sent out. We are extremely upset.

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This is a junk system for an rv. Have to keep redoing codes every trip Don’t waste your money

Great product, easy to set up and take down. Looking forward to taking our whole family out for a ride. Only thing to be aware of is if your using kids bikes or mountain bikes, you may need to purchase the adapters.

I purchased this bike rack a year ago and I use it A LOT. I had to buy and install a stabilizer because without it, the unit would sway back and forth even without a bike on it (very noisy). This makes removal more cumbersome but since I keep the hitch on year round it doesn't matter to me. The tilting function is fabulous allowing easy use of my RAV4 hatchback. I can even tilt it down with a bike on it. I got the 2 bike hitch. Plenty of room for two bikes to fit without rubbing. Lastly, the hitch has a sizable through-hole on the bottom to thread a good sized cable so I can lock my bike up. Sturdy. I highly recommend.

The unit ‘s simplicity is a real plus. It takes less than 3 minutes to put the rack on the vehicle. It is well built and very durable and has a nice feature that allows you to open the rear hatch for SUV owners without removing the rack.

Quick and easy installation. Good quality material....

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This is a really well-made rack that much sturdier than my last hitch-mounted rack. My only concern, before purchasing, was whether or not the 3rd bike, because of its distance from the hitch, might put too much of a load on my suspension, but my 2020 Outback only squatted a 1/2" or less with all 3 bikes loaded. (Note: the bikes are roughly 30 pounds each. See pics.) I only wish that RockyMounts would have included better locks. I know that locks only keep casual thieves from stealing, but these are really, really cheap. This likely isn't as problematic for the hitch pin (which is hard to see/get to) as it certainly is for the locking cable pin--which is much more visible. Still, this one shortcoming aside, I'm very, very pleased with this purchase. Plus, and I know this might not be the best reason to buy the rack, but it looks really nice in the folded-up position. Finally, I really appreciated the wonderful videos and email answers provided by etrailer.com, which helped me understand the numerous racks and pick the one that best fits my needs.

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etrailer has the best pre- and post-sales customer service I've ever seen! I started out not knowing anything about hitch-mounted racks. So I wrote to etrailer telling them about my car and type of hitch I was about to have installed. Samuel wrote back with lots of great information tailored specifically to my car. He even included a photo that looked just like my 2017 white VW GTI with a hitch and rack installed. Okay something of a coincidence. But the rest of the assistance I got from the crew at etrailer was just as prophetic. I went into this a novice and came out knowing lots more about hitches and racks and finding the rack best suited to my situation. I have a small car, a class 1 hitch and a heavy mountain bike. I got exactly what I needed. As to the Swagman rack itself, it works fine. If I had a different situation I would probably buy a platform rack as they are easier to load. There's no reason to buy a bike rack anywhere else.

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First off, thanks to Jason T. or "Troop". The exemplary customer service he provided is rare these days. Troop made several calls to the various manufacturers to ascertain which bike rack would afford me the most ground clearance as my new VW Golf sits low to the ground and my old bike rack frequently scraped the ground when I went up even a slight up hill grade. His efforts paid off as he found me the best bike rack for my car, the Swagman Trailhead 2 Bike Carrier. It sits up off the ground just high enough that it doesn't scrape on my driveway. It is also sturdy and holds my bikes securely. And, the delivery was amazingly fast. I had my rack in about 2 days! Note to Troop, see my Pittsburgh Pirates Logo on my bumper in the attached pictures? Pirate Fans persevere! The Bucco's will be coming after your Cardinals this year! Thanks again Troop!

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