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The install on my Ford Maverick is clean and functional, so this is more of a customer service review... excellent customer service! During the 4-day towing set-up install, the forecast was for freezing temps and my rig was not winterized. I called in mid panic and the motorhome was moved indoors. A few months after using the tow set-up, a minor problem developed. I called and the CSR apologized and said, I can see how that might be frustrating, and a replacement cable (slightly longer) was sent free of charge.

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The EZ4 base plates installed as per instructions. Taking my time so as to not miss anything the procedure took just over 3 hours to install by myself. I haven't had a chance to use the roadmaster falcon 2 tow bar but I'm sure all will be good when I do. My motorhome is having a couple of repairs done so as soon as I can I will test the falcon 2 . This is the second time I have purchased from etrailer and I have nothing but good things to say. Thanks to all involved.

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Awesome hitch! Fills up easily and nicely. Easy to operate and not terribly heavy to handle if you need to store it.

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Having used the Roadmaster Falcon All Terrain tow bar for over a year to tow a Kia Soul with our class A coach, I have nothing but good things to say about it. The tow bar is extremely easy to attach to the towed vehicle. Get close and the arms will connect, pull ahead and the arms lock into tow position. The cable management tubes on the side of the arms keep all electrical and safety cables organized and tangle free. The tow bar quickly folds and stores on the rear of the coach when not in use. Fit, finish, and construction is excellent. Instructions for set-up, use and maintenance are clear and complete. The reviews and videos provided by e trailer certainly helped with the decision to go with this particular tow bar, along with their great selection, price, and delivery. Thanks e trailer!

When I called etrailer with my concerns about purchasing a tow bar to flat tow my Grand Cherokee. I did not have a brand in mind other that what I read about in magazines. I was helped in making a decision on purchasing a RoadMaster tow bar along with all the electrical wiring needed to do the job. Everything came as described and was told if I had any problems what so ever to call for help. None needed but was good to hear knowing i had back up. I have used this tow bar and hook ups for around 10 or so camping trips. Mostly from Maryland to Myrtle Beach SC. No problems what so ever. I highly recommend etrailer and the RoadMaster lighted tow bar, wiring and bracket for my Car.

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The tow bar works great, But the breakaway cables didn't hold when my drop hitch broke, both cables sheared leaving my Jeep on the side of the road, luckily the emergency breakaway switch activated and it came to a stop. I think the cable needs to be stronger to hold a 2023 Jeep Wrangler Rubicon 4XE.

I regret not getting an aluminum tow bar. The bx7420 blue ox is covered when not in use and one year later it is rusted and looks like its 10 years old. I am beginning to question the safety of the tow bar. Not sure what to do. I have always had blue ox but will consider other brands very soon.

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Dealing with Blue Ox was a pleasant experience and simple and easy. Buying the tow bar from eTrailer was equally as pleasant.

Quick delivery and the tow bar was well packed and configured for my Blue Ox base plate. Thanks

Awesome Design. I love how everything is tucked away. It would've been nice to have some quick-connect points for the safety cables and pigtail when the Tow-Bar is in storage mode. As opposed to just wrapping the loose items and hooking back to themselves (seems tacky compared to the rest of the engineering). Beautiful Product!

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I decided to use an antique Blue Ox tow bar to pull my Mini Cooper behind our RV on a trip to Panama City beach last year. Big Mistake! If it looks questionable, don't use it. When we arrived I was extremely thankful that the Mini was still with us. The old Blue Ox bar was coming apart. I looked locally for a replacement and found one at Camping World and was shocked at the price. eTrailer had the exact same unit for hundreds and hundreds less. And they shipped it quickly right to the camp ground. The Roadmaster Falcon 2 tow bar is very easy to us and mated right up to the Blue Ox kit on the Mini. Thanks eTrailer! We will definitely buy from you again!

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Even after I complained to you that I had been -- falsely -- told you do not supply a Blue Ox base plate for Malibus and bought a Roadmaster, you send me a Roadmaster tow bar with some other brand's connectors. I will shortly send you a photograph of the base plate connection I have and expect you to send connections that match it.

This tow bar is incredibly easy to use and our Grand Cherokee tracks very well even up to 70+ MPH. We are towing with our new Dynamax and are looking forward to our first long drive to Texas in December. Would highly recommend to anyone!!

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Joshua K, was Great, just like all the support Staff at etrailer. They know not only etrailer products but all the other non etrailer products. I hope they are getting paid for what they are worth, because few companies today such well trained staff as etrailer has. I tell all me RV club members at Pacific Trailer RV Club how great they are

First, received the package and upon opening, found that the linch pins were missing. One phone call and issue was resolved and replacement items were being expedited to me. Appears the box came open on one end during shipment and parts came out before carrier retaped the tear. Good on E-Trailer for outstanding and prompt customer service! Now, the Sterling All Terrain towbar - very impressive unit as I had bought this on reputation only as no dealers had any in stock (they say it is too costly to carry in store). Very well made, excellent finish and welds. Instructions are quite clear and easy to follow. I like that when you purchase this unit, it is a “total package”. There is nothing I could see that is cheaply made - all quality. This was my first purchase from E-trailer, and based on how this order went start to finish, and having to deal with missing parts on an order - I am very pleased and will deal with them in the future.

Great product. Everything works well....it's solid, durable and well built. The only complaint I have is the two plated bolts that hold on the tow vehicle knuckles are rusting and look terrible. I'm going to have to paint them I guess.

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Easy to hook up our toad ( Jeep ). I can connect or disconnect in about 2 minutes all while standing. Stays right behind our RV and you only know its back there when you look in the rear view mirror. I would buy this again.

I have been using this to tow my 1997 F250. It tows great and no question, it is beefy enough. I left four stars because you have to spray it with a lubricant almost every time you use it to keep it from binding when you want to disconnect it. It works great as long as it’s lubricated. This is the only tow bar I have used so I am not sure if binding is normal or if this is works better than others. It seems like it it an issue with all tow bars. I am happy with this bar but there is always room for improvement.

Haven't used it as of yet but it is truly Blue Ox quality and I expect it to do just fine. The service from etrailer was great as it is every time.

Tow bar arrived fast and undamaged. We use this tow bar to tow a 2019 Ranger behind our 2010 Winnebago Journey. The tow bar works flawlessly. Hook up and detaching from the truck is easy and best of all no binding.

etrailer has been just what I need it as a first time tower of a Rv tow car there experience and courtesy of helping someone with no experience has been a huge relief with something so important there help was invaluable all the way through Thank you so much

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Very easy to use and handled as well as I expected.

One word. Fabulous! The SD tow bar is a superior product. I don't want to say bad things about the most popular tow bar out there, but etrailer SD is just better engineering. Watch the video for the product. My Roadmaster base plate was installed by Dave C. Of [company] with great expertise. See the pics

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The etrailer XD non-binding tow bar is and Excellent product. I received it a few days after placing the order with Sara R. At trailer. She was very knowledgeable about what all the equipment that I had ordered for my setup. Thank you Sara.

I ordered this tow bar and D ring adapters specifically for my Bronco and it’s way to sloppy and I can’t use this to tow my Bronco

Great Base plate kit! Very easy to follow instructions even with my aftermarket bumper with winch. It fit perfect. The only issue I have is where the safety cables attach to the base plate….the cable connectors are too big to fit through the holes because the Jeep’s frame blocks part of the hole. See photo with red circle. I will have to get a smaller connector.

Outstanding product and even better customer service! Two backyard mechanics installed baseplate and braking system with just one call to confirm proper wire connection. Total package works great.

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This whole system is great!!! Even being a female, it takes less than a minute to connect or disconnect, just a couple of small receivers stick out of the front of the car. And they are removeable when not towing. My brother even bought a set for his Class C. It is difficult to back up in the Class C, IT is ok as it is quick to disconnect, so no worries.

Good design but poorly manufactured. Used on a single, multi-week trip: Bar stayed on the RV. Removed when we got home and the powder-coating has cracked and bar is showing rust inside and out. Chrome on extending arms is pitted and beginning to rust. Emailed etrailer but Cody informed me that I would have to ship it back at my expense without any commitment to replace! Disappointed with etrailer after years of previous purchases

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We love our etrailer SD tow bar. Much lighter than our previous Blue Ox. The non binding feature along with the integral safety cables and multiple storage options are great features. We use it in conjunction with a NSA Ready Brake. Great combination. Our current coach is a 2017 Jayco Seneca 37HJ. Toad is a Ford C-Max Hybrid. Easiest to use tow bar we have ever owned.

I've used this setup for a year towing a 2023 Jeep Wrangler . I 100% recommend it for anyone else. Under normal conditions it is very easy. Under stressful conditions (bad weather, uneven terrain, need to connect/disconnect quickly) it is a life saver. I am 63 and I can connect/disconnect this in 5 minutes.

The customer service has been outstanding, helping me to understand all the parts I needed, telling me about the videos with step by step instructions, and the unbelievable fast delivery of the product.

I love this tow bar, I have one that is probably 10 years old minimum and bought this one to replace it, easy to hitch and unhitch without binding!

Tech support was easy to get ahold of,but took multiple calls to get someone to respond back,tech emailed customer service,but didnt contact me back.Overall it works ,put 300 miles with no issues

Ordering from etrailer is a breeze,there tracking of your order is also great. You can follow your shipment all the way to your door. Would highly recommend.