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Box was damaged upon arrival. One of the safety cables had a cut in the plastic around the steel cable. Product is beautiful and easy to install. If necessary, a manual comes with the towbar and if you have trouble figuring it out, etrailer has various installation videos available on their website.

Best hitch ever

Competitive price and excellent service.

Arrived quickly and well packaged. Took less than an hour to install on the RV with the included safety cables and wiring.I haven't pulled our Bronco with it yet but the tow bar appears to be well built and a quality product.

First, received the package and upon opening, found that the linch pins were missing. One phone call and issue was resolved and replacement items were being expedited to me. Appears the box came open on one end during shipment and parts came out before carrier retaped the tear. Good on E-Trailer for outstanding and prompt customer service! Now, the Sterling All Terrain towbar - very impressive unit as I had bought this on reputation only as no dealers had any in stock (they say it is too costly to carry in store). Very well made, excellent finish and welds. Instructions are quite clear and easy to follow. I like that when you purchase this unit, it is a “total package”. There is nothing I could see that is cheaply made - all quality. This was my first purchase from E-trailer, and based on how this order went start to finish, and having to deal with missing parts on an order - I am very pleased and will deal with them in the future.

V ery Bright

Really good tow bar. It has pulled my Jeep Cherokee for over 7,000 miles this year with no issues. Only problem was when I had to do a u-turn with minimal turning room and one of the storage pins on top of the tow bar got bent.

Was on the road when my 25 year old tow bar finally gave out. One call to Sheila at etrailer and I had my replacement on the way to fit my same base plates. And I got it the very next day in Ouray, Colorado where regular mail is always late. Etrailer has been consistently spot on every time I have needed anything for RVing and customer service is superb!

This is my third vehicle that I have set up for towing. Tow bar quality and finish is very good. I like the aluminum option.

This is one of the best, two items I purchased of about 6 or 7 items acquired to rig my 2001 GMC YukonXL for flat towing. The 10,000 lb capacity is valued. the tow bar slides work well. the 3/4inch pins are strong and I have had no problems. The tow bar pulls a YukonXL with some extra stuff, fuel and tools and weighs probably 6,500 lbs (my est--haven't put it on a CAT scale). When I rig my 2020 Chev Silverado Trail Boss to flat tow, I expect to be able to use this.

First time flat tower so can't compare it to any others. Installs easily and stows out of the way nicely. Build quality looks Very good and look forward to our trip. I've only done parking lot test drives.

Great purchase and suggestion from etrailer. This thing is so easy to hook up to the Jeep and we couldn't be happier. We've only towed a few times, but already the wife has taken over hooking up the tow bar while I hook up the Brake Buddy in the Jeep. Easy to hook up, just as easy to disconnect after you arrive. I wish we had done this years ago!

The product, Falcon 2 Tow bar, is a definite improvement on my 10+ year old Blue Ox Aladdin. Probably not a fair comparison due to age difference. Went on a 700 mile test ride, all is good! The packaging from Roadmaster / etrailer could use improvement. The box arrived with multiple holes large enough to stick my arm through to other side. etrailer support confirm Ed no loose parts to fall out of box and product seems to be ok. The tow bar while in use is a few inches longer vs the Blue Ox Aladdin it replaced. Therefore my safety cables & brake disconnect are a bit short.

I decided to use an antique Blue Ox tow bar to pull my Mini Cooper behind our RV on a trip to Panama City beach last year. Big Mistake! If it looks questionable, don't use it. When we arrived I was extremely thankful that the Mini was still with us. The old Blue Ox bar was coming apart. I looked locally for a replacement and found one at Camping World and was shocked at the price. eTrailer had the exact same unit for hundreds and hundreds less. And they shipped it quickly right to the camp ground. The Roadmaster Falcon 2 tow bar is very easy to us and mated right up to the Blue Ox kit on the Mini. Thanks eTrailer! We will definitely buy from you again!

The initial safety cables were to short which caused a problem until I ordered extensions.

Easy to use and I like the way it stows. Also the safety cable hangers on the arms are a very nice touch, no dragging safety cables

The wiring kit for the tow base kit was very well engineered and works very well. The videos for installing the base plate we're awesome step by step process and was very easily accomplished by someone with just a wrench and a drill and a few tools.

Fantastic customer service and delivery of my tow package in time for Christmas to me !!!

I have purchased other items from etrailer and as usual the delivery is easy to follow and produce as advertised.

I ordered this tow bar and D ring adapters specifically for my Bronco and it’s way to sloppy and I can’t use this to tow my Bronco

Make towing easier for a person like me to tow I would recommend it very good product

Good design but poorly manufactured. Used on a single, multi-week trip: Bar stayed on the RV. Removed when we got home and the powder-coating has cracked and bar is showing rust inside and out. Chrome on extending arms is pitted and beginning to rust. Emailed etrailer but Cody informed me that I would have to ship it back at my expense without any commitment to replace! Disappointed with etrailer after years of previous purchases

Instructions for the adapter were incomplete, with no instructions on whether to torque the bolts or leave with some play. Haven't used the tow bar yet, but easy to assemble.

I love it! It's so nice and strong. Works great. Very easy And quick to connect and disconnect. Best price on e-trailer! Not all the time but I tow a 2500 mega cab ram diesel with no problems.

I'm super impressed how quickly e trailer puts together an order and gets it out the door.! And, even though they have free shipping, they dont skimp, so far ups! And, it's been great.

etrailer has been just what I need it as a first time tower of a Rv tow car there experience and courtesy of helping someone with no experience has been a huge relief with something so important there help was invaluable all the way through Thank you so much

Very easy to use and handled as well as I expected.

I had a Blueox before and the Demco seems higher quality. The real test comes in few weeks when we use it for the first time. I know it will go well. Great tow bar and fast delivery. Thanks!

Used dolly before. The whole tow setup is awesome. Easy to connect and disconnect including lights and brakes. Would highly recommend.

After owning another name brand tow bar and experiencing a. complete and catastrophic failure of one of the arms resulting in extensive damage and costly repair to both TOAD and the rear of the motorhome I discarded the remains and purchased a Demco Excali-bar. I couldn't have been happier. Being ever mindful of what happened in the past, I can now tow with complete confidence. It is easier to hook-up, is reliable and I have had no worry about any failure, My go to tow bar.

Everything arrived timely and well packed. Upon opening, all contents were there and in great shape.Extremely good service! I would order again from etrailer!

This tow bar replaced a 10k Blue Ox that was older and lots of miles towing heavy pickup. I wanted to replace with new tow bar for piece of mind. It was important that I had a non-binding tow bar because I have a 43’ MH and tow a full size crew cab pickup and more than not at rv parks and my driveway is pickup not completely straight and 100% level behind MH. If that’s the case I struggle to release arms. Sometimes both or just one depending on angle. Even if vehicle is slightly angled I have to fight it. Description states quick disconnect even on rough terrain. If that means uneven terrain I disagree. Also, the tabs that hold arms in when not in use are a joke they are not designed for a HD tow bar. Those came loose after just a few uses. Strut boots would have been nice but not a biggie. I like that the safety cables are integrated in to arms and has an electrical cord holder. Tow bar is EZ to hookup to my pickup and tows perfect. I don’t want to be negative (to late) but I would not buy or recommend because of disconnecting issue.

The product functions as advertised. I used my towing equipment over a year to pull a 2009 Saturn Aura. I love that the tow arms don't fall to the ground once you disconnect them from the car.

One word. Fabulous! The SD tow bar is a superior product. I don't want to say bad things about the most popular tow bar out there, but etrailer SD is just better engineering. Watch the video for the product. My Roadmaster base plate was installed by Dave C. Of [company] with great expertise. See the pics

The etrailer XD non-binding tow bar is and Excellent product. I received it a few days after placing the order with Sara R. At trailer. She was very knowledgeable about what all the equipment that I had ordered for my setup. Thank you Sara.