Troubleshooting Thule Lock Cylinder that Won't Unlock

Question

Question:

Can’t unlock my Thule hitch mount! Any suggestions?

asked by: Bonnie V

1

Helpful Expert Reply:

It's not super common but sometimes lock cylinders can get corroded and not want to turn/unlock. What Thule has told us in the past is to direct some spray lube like WD40 into the key hole and then insert and remove the key several times to help work the lube into the tumblers to release them.

expert reply by: Jameson C

1

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Answer 1

Yes, the Rhino-Rack ROC25 Roof Rack for Naked Roofs #RR23QR and Thule Force XT L Rooftop Cargo Box #TH6357B will fit great on your 2019 Volkswagen Golf R.

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Answer 2

With new Thule keys sometimes you have to run the key in and out a few times and wiggle it around a bit to get them to turn correctly. The problem is there is sometimes a tiny bit of extra metal on the keys that needs to be worn off by wiggling the…

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Answer 3

This is actually a fairly common issue as confirmed by Thule. With regards to your Thule T2 Pro XTR Bike Rack for 2 Bikes #TH83JV, they recommend running the key in and out a few times, while wiggling it around a bit. Often times there is some extra…

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Answer 4

Based on the 2820 tumbler and key number matching up (along with the fact that you were able to lock it) you certainly have the correct key for your carrier. If you're not able to insert the key and turn it all the way to unlock the cylinder you…

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Answer 5

Does the key turn at all? Or does it turn but not release the lock mechanism? It is not unusual to need to lightly tap the key all the way into place in the lock core the very first time you use it so that it seats fully. You can use a rubber mallet…

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Answer 6

The Thule Parkway 4 Bike Rack does not come with locks so I am not sure if you are referring to the Thule Snug Tite Hitch Lock part #THSTL2 or the Thule Cable Lock part #TH538XT. Regardless there is no special tool or procedure to free the lock core.…

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Answer 7

You will need the number that is stamped on the face of your cargo carrier lock in order to determine the correct replacement key part number. I have attached an example picture that shows you where to find the number on your lock. This example has…

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Answer 8

Yes, the Thule key part #THKEYN090 will work as a replacement for the Honda roof box that you have!

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Answer 9

In regards to a Thule T2 Bike Rack, the locking knob will free spin while locked. If the lock is unlocked that is when you will feel tension when turning. This is the most common mistake we see when removing or installing the rack. If the lock core…

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Answer 10

The first thing you need to do is to make sure that the lock on your Thule T2 Pro XTR #TH83JV is unlocked first. The most common problem is trying to tighten the knob while it is locked. In order to solve this issue, you need to first unlock the…

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Answer 11

If the Snug Tite Hitch Lock that is included in the Thule T2 Classic 2 Bike Rack, #TH9045, is seized and cannot be opened with the key, then the lock will have to be drilled out and may need to be hammered off the hitch to remove. The lock can be…

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Answer 12

The difference between the Class II and Class III hitches has to do with their Gross Trailer Weight (GTW), their Tongue Weight (TW), and their Hitch Receiver Size. Class II trailer hitch receivers have a 1-1/4 inch receiver and can be rated up to…

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Troubleshooting Thule Lock Cylinder that Won't Unlock

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