Prodigy Trailer Brake Controller Shows NC with or Without Trailer Connected, Stops with Brake Pedal  

Question:

Expert Reply:

The Prodigy brake controller and other controllers will send back a little bit of voltage to check for a trailer. If there is a loose connection or corrosion built up in the trailer or vehicle side trailer connectors then that could affect the controller's ability to sense the trailer.

There is some testing you can do to determine where the problem is. In the truck cab you will need to sever the blue wire several inches from the back of the controller. Then use a circuit tester such as # PTW2993 to test the end of the blue wire coming out of the controller. It should only have power when you apply the manual override (or brake pedal on some controllers). If it shows power at idle, then there is something wrong with the controller and it will need to be replaced.

If it tests fine then reconnect the blue wire. Then move on to the truck side trailer connector. Many times, dirt or corrosion can cause a short in a trailer connector. Make sure the truck and the trailer side connectors are clean and free of corrosion inside and out.

You can test the brake output pin and it should only show power with the manual override. If it shows power any other time then there is a short somewhere between the connector and the brake controller you will need to track down.

If the truck side checks out fine then it could be the wiring to the brake magnets or the magnets themselves. Inspect the power wires to the magnets and look for pinched, frayed, or damaged wires and fix as needed. Make sure the ground wires are attached to clean and corrosion free bare metal surfaces.

You can visually inspect the magnets and if you can see the copper windings coming through the magnets will need to be replaced. To further test the magnets you can follow the help article I have linked. I have also included some help articles on testing and troubleshooting brake controllers for you.

expert reply by: Michael H

0

H.fisher

12/11/2025

I have a Prodigy electric trailer sending unit and I need a manual or the trouble codes I keep getting intermittent NC, HS codes

Robin H.

12/11/2025

@Hfisher the NC is a connection error. Check out your trailer connector and vehicle connector, make sure there is no damage or corrosion. If that doesn't take care of it, check the brake output wire on both sides for a short.