Troubleshooting An RV Fireplace That Won't Allow Temperature Change

Updated 01/02/2024 | Published 12/31/2023

Products Featured in This Question

Greystone RV Curved Electric Fireplace with Logs - 26" Wide - Recessed Mount - Black

(356)

$313.69

Digital Multimeter with 42" Long Test Leads - LED Display

(3)

$22.17

Question:

Hi, love our fireplace, but I lost the abbility to choose temp. levels. Its stuck on 71 degrees. Any way to fix that? Also, only the remote works for on/off. The controls on the fireplace doesnt respond. Thank you.

asked by: Craig M

Expert Reply:

I recommend starting by removing your Greystone RV Curved Electric Fireplace # GR54FR from the wall/cabinet and disconnecting it from its power source. While it's unplugged blow out the vents with a can of compressed air to remove any dust/debris buildup. Next check the outlet with a multimeter # PT89ZR to ensure that the fireplace is receiving a full 120 volts. I recommend also replacing the batteries in the remote to ensure lack of power isn't the issue. After 15 minutes the fireplace should be fully reset and can be plugged back in and tested. If the issues persist then you might have a bad sensor or control board and will need to reach out to the manufacturer for replacement.

expert reply by: Kevin C