Troubleshooting Lippert SolidStep RV Steps That Prevent Entry Doors From Closing

Updated 05/30/2022 | Published 05/28/2022

Question:

We love the steps. But our doors won’t close now with steps open? How can we fix this.

asked by: Karen C

Expert Reply:

If your doors won't close when the SolidStep Manual Fold-Down Steps # LC733931 are down then you'll need to see exactly where the hang up is. I'm assuming that the hinge plate is sitting too high above the threshold and the doors are coming into contact with it.

If the screen door is the issue then you can easily trim the door down a bit to increase the gap you have for the steps. You'll need a minimum gap of 1/4" between the threshold and the screen door. Weather-stripping can be installed to prevent any bugs or debris from getting in through the gap.

I've spoken to Lippert in the past about another neighbor who had this same issue and they recommended just hammering the hinge plate down to fit but that would likely void your warranty. I would reserve that option as a last resort.

expert reply by: Kevin C