Draw-Tite Max-Frame Trailer Hitch Receiver - Custom Fit - Class III - 2"

3 stars Minus 1 stars do to packaging. Product was damaged because of it. Why no box like before orders from etrailer? Minus 1.5 stars for product. Poor packaging revealed the poor paint quality. Paint is flaking off badly. I didn't pay for one of the top hitches you offer for my new Honda Odyssey to just have it start rusting and looking bad in a year. Very disappointed. 988656

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Great product. Shipping was quick (2 days) and free shipping on our entire order. We ordered a bike rack, cargo platform, hitch receiver, draw bar kit, T-One wiring, locking J-pin, and a few other small items. The free shipping was excellent (bet the UPS driver hates us, though). The hitch receiver was falling out of the box and had some minor paint damage, but easily touched up. etrailer really should either double box the receivers or wrap the ends with bubble wrap, though. Pricing was excellent, and though the same product can sometimes be found a few dollars cheaper, the free shipping on such a heavy item made it a no brainer, especially considering that I could order all of the products I wanted and needed with free shipping on the entire order, where shipping costs alone from another vendor would have more than offset the small price difference. Regardless, etrailer’s online installation videos also prompted me to simply order everything from them, as the information that etrailer offers is definitely worth something to me for doing a self install. Now, onto the actual installation....I didn’t have ramps to back my Odyssey on, but we did end up jacking up the rear of the vehicle and using jack stands to gain a few inches of clearance (yes, the new generation Odyssey is lower than you think). We placed a moving blanket on the garage floor for comfort, as well as cleanliness. We found that we didn’t have to drop the exhaust, but one person holding it out of the way with a pry bar is sufficient, but you will need to lube the rearmost exhaust hanger, and allow it to slide a bit. I would highly recommend having two people for this project, as the receiver is rather heavy, and is easier to have one person hold the weight of it while the other starts the bolts. Note that the torque spec for all 6 bolts is [see installation instructions] lb ft, and requires some strength to achieve. We also reinstalled the trim piece from the driver side bumper after trimming (though some people have left it off). It was simple enough to trim with a [rotary] tool and cut off wheel. Overall, a rather simple installation, if you have the right tools. I will definitely purchase again from etrailer if the need arises. Great service and great prices. Again, the videos they offer, as well as copies of the printed instructions on their website did help sway my purchasing decision. 679017

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Online tools to identify the correct hitch for my vehicle were easy and seamless. The specifications and tutorial videos really helped me decide which hitch and harness would be best for my circumstances. Installation was easy. Three pictures show my finished project. I am glad I went with the “below bumper“ installation rather than through the bumper facia. I installed a class III receiver onto my black 2019 Odyssey EXL. The hitch fits close to the bottom of the bumper and is nearly Invisible. I am pulling a 6 x 12 PJ utility trailer. The vehicle and hitch perform marvelously. As well, the light harness installed easily and quickly, and cannot be distinguished from original equipment. This is my second receiver hitch from etrailer and I could not be any more pleased with the service and product. Great job guys! 796557

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Overall great experience! The hitch arrived quickly once I asked that a back order item be removed from the purchase. It would have been nice to know that the balance of the order was being held awaiting the arrival of the backorder item. That being said, once I found out it was being held and asked that the back order item be removed, etrailer acted quickly in getting that item taken off the order and getting the balance of the order to me. After watching the videos from etrailer on installation i was able to get the hitch installed without a problem. It took me a little longer than estimated as i was installing it by myself and without a lift but still only a little over a hour. I have ordered from a etrailer in the past and in a few years when I replace this vehicle I am sure I will again. 528393

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by: Robyn07/29/2022

Easy to install. Installed by myself with regular tools. Has worked great pulling trailer on multiple trips. The finish has held up and no rust. 1341577

Customer service (ordering and speed of shipment) was excellent. I had my local mechanic mount this to a Honda minivan. You should take note of two things: (1) the suspension of the minivan and the way this hitch mounts, MAY cause whatever you put into the receiver to drag a bit on driveway cuts. My bike rack drags a little going out of my driveway (2) pay attention to where the holes for the receiver pin match those on your accessory. For my Thule rack, it will not go all the way into the second pair of holes without rubbing up against the bumper, so I use the first set of holes. 884818

Terrific after a year. Still working as designed, no issues

Robert - 09/23/2021

The Draw Tite hitch came within 2 days of ordering and was installed in about 1.5 hours. The hitch itself is heavy duty and appears well constructed. I ended up moving the exhaust like the video recommends and didn't have WD-40, so it took a lot more effort. I also used ramps to give myself more room to maneuver. The area that was the toughest (surprisingly) was the screw the needed to be removed from the wheel well. I have big hands and it was a little tough to get in there. I have the dremel tool and that made cutting the trim very easy. Overall a pretty easy project. 625570

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Just installed the hitch on my 2019 Honda Odyssey and it looks great! Out of the box the quality and solid construction of the hitch caught my eye. The installation was very easy. It took me an hour because I was doing it by myself. I will be using it to pull a small trailer and a lightweight camper. I’m giving it a 5 star out the door for price, ease of install, quality build, and customer service. 589546

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The hitch receiver installed perfectly. The video installation instruction was very well done and made the process very easy to understand. I deducted one star for the condition the hitch arrived in. It was only wrapped in protective plastic. During delivery the ends of the heavy hitch had broken through the wrap and paint had been rubbed off exposing bare metal. Before installing I had to buy pray paint to repair. Unit looks great installed . 978106

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by: Sameer04/06/2022

I have been using this for a year now. I have used this for 4 road trips to carry two adult bikes. The fixing and removing process is easy. The only con I see is I sometimes feel as if the fixture is a little loose on road bumps. The bikes are safe, but you will feel the shake. 1282349

I see that you have the HR1400Z bike rack this bike rack comes with an anti-rattle handle that reduces movement of rack in hitch receiver. Since you are still having some issues with the rack being a little loose when you hit road bumps, I recommend using a strap, like part # 18050
Curt Cam Buckle Stabilizing Strap for Hitch-Mounted Accessories - 61" x 1" - Qty 1
$11.91. This will help you stabilize the bike rack when going over any rough terrain.

-- Katrina B - 04/14/2022

by: Luis04/02/2022

Honda

Total satisfaction after one year of use, and still looks like new. The installation Instructions were easy to follow, and it was perfectly fitted for my Honda Odyssey 1280982

by: Bradley06/23/2022

Honda

Easy install, still using regularly after a year. 2020 Honda Odyssey 1316164

Fit ‘19 Odyssey perfectly. Install took about 1 hour with 8” steel auto ramps providing plenty of clearance to complete at home. 1328020

The trailer hitch receiver was shipped quickly and received within a few days. Installation was easy, but you definitely will need two people. I installed it on my 2018 honda odyssey and also bought a 40 dollar ramp which made it easier to get under the van. The videos are extremely helpful. This was the primary reason why I bought it from etrailer. I will definitely buy from them again. The only negative experience was the shipping box was ripped and the trailer reciever was sticking out which resulted in minor paint chipping. I would recommend that etrailer used a bigger box with styrofoam or padding to protect the ends. For this reason alone, I am docking a star for the overall experience. 568579

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Everything was set up for me to install. The video was spot on and I just followed along. Had trouble with the holes drilled into the van frame. 60k miles worth of grit/rust up in there. Was very careful not to cross thread. Rented a thread finishing tool from local automotive parts store just to be sure my threads were clean and the bolts snugged on perfectly. The plastic plate under the driver side was easy to trim by free handing on a table saw but be careful!!! With all the thread cleaning and being careful, the job took three hours which included a run to the store and multiple neighbors drinking beer and poking fun at me. But it’s done, looks sharp, and my new bike hitch fits (could be a little more snug but it’s all good). Two takeaways - clean the holes out on your car so you don’t cross thread and etrailer could do a better job wrapping (came wrapped in plastic and some of the paint got scrapped off - perhaps wrap it in foam before plastic?). 831448

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Easy to order and easy to install. Handling and Shipping was careless. The Hitch arrived wrapped in plastic wrap. Edges were scuffed from the truck ride. Under the plastic (plastic was not damaged) the hitch was gouged and had scratches everywhere. Was offered a paint credit to go purchase a can of spray paint to "remedy" the situation. So, basically, bought a new hitch and then spent a couple of hours preping and painting it. 1334358

by: Karen W.06/15/2019

Honda Odyssey

We purchased a hitch for our Honda Odyssey and I have never been so please with a company as I have with etrailer.com. The quality of the hitch was great and the price was fantastic. The best was their directions for installation. My husband was able to install it within 1.5 hours. It saved us quite a bit of money when we didn’t have to have an outside company install it. The hitch works perfectly for our bike rack. Great company, great quality. 658564

It’s been two years and the hitch still works great. It’s solid and makes our bike trailer very easy to hook up to. Still very happy with the purchase.

Karen W - 06/16/2020

The hitch I received from your company only take me 20 minutes to install it was very easy but I did have a lift ! 492325

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I am not a professional and It took me 1 hour to install and it fits perfectly. You need to have some tools like a wrench with extension, and a crowbar/pry tool to push the exhaust pipe (last section) out with some WD-40. Once the exhaust pipe is out of the rubber boot, you need a second person to pull the exhaust pipe to the side/down and it will make your life much easier. There is a small piece of plastic connected to the bumper on the same side as the exhaust pipe and it's optional to be taken out. I cut 11" of the plastic instead of 10" per instruction and it fits well. Overall, it's a 2 people job. The hitch is high quality and it's highly recommended. 550572

2017 Honda Odyssey EXL. Excellent product. Compare to the OEM trailer, this one tops it off and the reason is when you pay $1500 for the OEM trailer hitch, the bumper has to be removed and cut. On this one, 6 bolts plus some muscle and you are done. I cannot believe this trailer hitch cost much less and a lot less work than the OEM part. Anytime I see parts to be cut is a big red flag. I will buy it again on my next car.

anson k - 08/06/2019

Perfect fit. Great instructions. 1301092

by: Nuri11/27/2021

Nice heavy duty hitch. Instructions came with were clear and straight forward. Most importantly customer service to help pick the product was really great. 1212582

Installed quickly. Mounting points aligned well. 1311874

by: Lian06/29/2022

Awesome hitch. Flush look. 1317456

I finally received a hitch that was not beat to a pulp by UPS. The thing was perfect. No scratches or chips and the paint is really nice. The install on my 2019 Odyssey was super easy. A perfect ft. I did not even have to lower the exhaust. However you really should in order to get a torque wrench to one of the 3 bolts. 5 of the 6 bolts receive the proper 70 lb-ft of torque. I am a long time customer of etrailer. They do a great job and will continue to buy from them. 763487

Hitch has been perfect for the bike rack. Living in a climate with road salt I clean the hitch as much as possible because they tend to rust very quickly. The paint tends to wear off at the receiver so its a good idea to hit it with paint from time to time.

John - 03/07/2021

Product when on with little or no problem. Working around tail pipe was the only difficulty. 602150

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