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# 1
Swagman Trailhead Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Tilting
The product was exactly as described. It is very well made.
etrailer has the best pre- and post-sales customer service I've ever seen! I started out not knowing anything about hitch-mounted racks. So I wrote to etrailer telling them about my car and type of hitch I was about to have installed. Samuel wrote back with lots of great information tailored specifically to my car. He even included a photo that looked just like my 2017 white VW GTI with a hitch and rack installed. Okay something of a coincidence. But the rest of the assistance I got from the crew at etrailer was just as prophetic. I went into this a novice and came out knowing lots more about hitches and racks and finding the rack best suited to my situation. I have a small car, a class 1 hitch and a heavy mountain bike. I got exactly what I needed. As to the Swagman rack itself, it works fine. If I had a different situation I would probably buy a platform rack as they are easier to load. There's no reason to buy a bike rack anywhere else.
# 2
Swagman XP Bike Rack for 5 Bikes - 2" Hitches - Tilting
Bike carrier works great. It is built well and does what I expected.
Purchased this after reading some of the other reviews and Q&A on etrailer - i hadn't thought about the fact that how the crossbars on the bike are configured makes a difference - 3 of our 5 bikes wouldn't have fit on a two bar bike rack because the openings are two small (I ended up measuring them before selecting a rack). I still ended up having to use the adapter for one of them which works great. Installation was easy (I had uhaul put a receiver hitch on my 2012 odyssey the week before) - you do have to pull a pin on the bottom of the rack when you tilt it, which some might consider an inconvenience compared to some of the other brands that just have release levers, but i view it as less stuff to break compared to those racks. If you're going to have it on a lot and park in a garage, consider the fact that it doesn't collapse because it does add significant length to the vehicle. 5 bikes are definitely doable if you set it up correctly. I think its the most versatile rack you can get based on the way it holds the bikes and would definitely recommend.
# 3
Saris SuperClamp EX Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Wheel Mount
At the age of 70, I needed a “friendlier” mounting and bike access rack. A platform rack seemed to be the solution. I had one caveat. My Subaru Forester had a 1and 1/4” receiver (with a non-standard 3/4” length mounting hole). My Volvo had a tuck away 2” receiver. After some research I gravitated toward Thule only to find out they had no solution for my above conundrum. In fact their customer service offered no interest in solving my problem which others also must have had. More research…enter Saris! An American made company with an innovative solution. I quickly received my SuperClamp EX-2 from ETrailer along with excellent customer service support. The ease of constructing the unit for use and the obvious structural integrity was immediately apparent. My wife couldn’t believe how easy it was to use and to stow away on my garage wall after use. Thank you Saris and ETrailer for a wonderful product and experience. I guess American made is still alive and well. I highly recommend this product and the associated companies.
Purchased this bike rack last year and am very pleased with the stability of the rack. The straps and clamps secure the bike well to the rack. Some things that I learned: When attaching the rack onto your hitch, it helps to put a piece of tape on the rack (hitchtite) once you have lined up the holes. This will make it easier to find the exact location of the holes the next time that you want to use the rack. Finding the exact location allows you to smoothly hand tighten the bolt to the end of the hitch. At that point, just use a socket wrench to finish the tightening. When putting the bike on the rack, I loosely secure the clamps to the tires at first. This allows me to rotate the tires to find the right location in the wheel well for the straps to go around the spokes. I next secure the bike with the straps and then fininsh securing the clamps to the tires.
# 4
Swagman XC2 Bike Rack for 2 bikes - 1-1/4" and 2" Hitches - Frame Mount
It works great! Easy, quick, you know. One needs to screw in the hitch bolt, for some reason, before latching it. Other than that, it makes going bike riding way easier.
# 5
Swagman XTC2 Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
Just got through installing the new hitch and Swagman bicycle rack. Very satisfied with the rack. The securing hooks work on both my wife's bike with the low female crosstube and my road bike. Will come in very handy when carrying our bikes to various bicycle events. No more laying my bike down in the back of the vehicle along with luggage items.
# 6
Swagman XTC4 Bike Rack for 4 Bikes - 2" Hitches - Frame Mount
So far I’ve just assembled it and took a quick test drive around the block. My initial thought is this thing is perfect. It’s super sturdy and easy to use. My only gripe and it’s not fault of the rack, but it’s heavy…
If you've done any research or read any of the other comments on either this rack, or this seller...rest assured they really are as good as everyone says! I ordered my rack on around 4pm est on a Friday afternoon and within an hour I received an email that said they have shipped my product AND upgraded to priority shipping. Can't say enough positive things about the customer service! When the rack arrived, it took me a little over half an hour to get it set up. Probably would e been faster if I were even slightly mechanically inclined (or if didn't I didn't have to borrow a socket wrench from my neighbor). We finally had an opportunity to load up the bikes and head out for a ride today. As others have said, the first time you load up your bikes, it's kind of like a puzzle to get them situated. Took about 15 minutes. This rack is awesome! Very sturdy and the bikes were very secure. Only racks I have had in the past were rooftop fork mount racks. This is so much easier! On e we got to the trail (over an hour drive) getting the bikes off was a piece of cake. Afterwards, it was time to load them back up and it was less than 5 minutes to get them all on and ready to hit the road. There were other 4-bike racks on the website, but this one had enough great reviews that I felt comfortable making the purchase. After the fact, I'm very glad I did! I can't imagine the $800 rack can be that much better than this, and I highly recommend this for anyone looking for a 4-bike platform rack. I will definitely recommend this rack and etrailer.com to everyone I know.
# 7
Curt Bike Rack for 5 Bikes - 2" Hitches - Tilting
It was obvious that we received a product that was returned by someone else when the box was overly taped shut, a support collar was broken, and most of the pieces were out of their ripped plastic bags. However, it was a great price to hold 5, 26" and/or 27" Trek bikes. I used a piece of the broken collar and went ahead and assembled the rack. Due to the weight of the 5 bikes it did not wobble that much when driving, as one of the bike tires was up against my car. I can only imagine that if we received an untampered product that this review would have been 5 stars. The picture is a little hard to see, but there are 5 Trek bikes on the rack on my 2020 Toyota Seinna.
We received a damaged box, damaged items, no instructions, the nuts and bolts are completely stripped and not inside a bag. This was obviously used, returned, not checked for quality and sent out. We are extremely upset.
# 8
Thule Hitching Post Pro Bike Rack for 4 Bikes - 1-1/4" and 2" Hitches
As with EVERY purchase at etrailer.com, communication was great, product information was incredibly comprehensive - info, images, videos, and the product was delivered on time, as expected, packaged well. Coupled with the hidden hitch I also purchased from etrailer for our 2014 Buick Enclave, the installation of both took 30 minutes, look GREAT, and work like a charm. I wish all customer service experiences were like this!!! Little B gives it the full thumbs up!
The product is excellent. Very sturdy 4 bike fit with ease. The product is well made and durable. Installed on truck and bikes were easy to install and bikes never moved even while driving 6 hours to my destination.
What our customers are saying:
"The bike rack went together with ease. Everything was in the box, no missing parts. It was very stable on my first trip with it.Works well with womens bikes also. Delivery was prompt with no mishaps. Good job"