Why Would New RV Steps Operate Backwards when Door is Open and Closed
Updated 07/14/2025 | Published 04/17/2024
Products Featured in This Question
Question:
I have a 2011 Forest River Berkshire 390BH. I replaced the entry step and it is operating backwards, door open, step retracts. Door closed, door extends. Will replacing the original door switch correct this issue? Also, whe I turn the ignition on the steps extend, is this also related to the incorrect door switch? Thanks
asked by: Kurt B
Expert Reply:
The problem is you do have the wrong switch for your door sensor.
Whenever we hear that the steps are working in reverse that usually means you have the incorrect door switch, normally closed vs normally open or it is installed wrong. For a normally closed door switch we have the Lippert Components Kwikee Round Magnetic Door Switch part # LC379400 and for a normally open door switch we have the Lippert Components Kwikee Pleated Plunger Door Switch part # LC379407.
My guess is that maybe you reused the old door switch instead of what came with your new steps and that's what the problem is.
Kurt
4/17/2024
I am not sure what "normally open" or "normally closed" means? Also, it looks like I currently have something similar to to LC375385. Will that also resolve my issue?
Jameson C.
4/17/2024
Neil
8/28/2024
I have the same switch the same steps everything is the same all I did was remove the motor cleaned and greased and put it back now it works in reverse
Jameson C.
8/28/2024
Neil
8/28/2024
Bob T.
7/14/2025
Product Page this Question was Asked From
Replacement Magnetic Door Sensor for Kwikee Electric RV Steps - Round - Black
- Accessories and Parts
- RV Steps
- Switches
- Kwikee
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Kurt
4/17/2024
The new step came with the magnet, no door switch.. Thanks for the assistance.