Best Replacement for the Lippert Smart Jack Electric Trailer Jack

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Question:

Hello, My smart jack has been having trouble going up and down. The plastic plate on its crack and I believe moisture is getting in there or has gotten in there. We cover it now. My question to you would what would you recommend for a jack replacement? I was looking at the following model: SC63VR

asked by: Brian S

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Expert Reply:

The Lippert Smart Jack Electric Trailer Jack part # LC643589 is a good innovative option with memory features but it does have a design flaw in my opinion. The touchpad or controls are on the top of the jack. The reason that this is a problem is because the seals around the controls break down over time and water gets inside ruining the jack. This could be attributed to rough use, bad seals, but the touchpad being directly on the top of the jack means water can come straight in as opposed to the controls being on the face and having a harder time of getting in which is a common design on most other jacks. Unfortunately, we do hear of several others having this same issue with their Smart Jack.

For replacement, the Stromberg Carlson Electric Trailer Jack part # SC63VR would be an excellent option. You will lose the memory feature but you gain capacity (+1,000 lbs) which can work to extend the life of the jack since it does not have to work as hard to lift the same trailer. Longevity in my mind is the most important feature of a jack since they do fail over time with normal use and no one really wants to shell out a few hundred on one every few years. This is also supported by the two year warranty of the Stromberg Carlson Electric Trailer Jack compared to the one year warranty of the Lippert Smart Jack Electric Trailer Jack.

expert reply by: Conner L

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Answer 1

There is only one wire that needs to be connected on the Lippert Electric Trailer Jack part #LC285318. This is the red 12 volt power wire that will need to be ran to the positive terminal on the battery. I cannot be sure as to how the junction box…

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Answer 2

There was indeed a recall on the Lippert Smart Jack Electric Trailer Jack part #LC643589. It sounds like you have a pre-recall version but in order to confirm you can look on the back of the jack for a sticker on the stem with a serial number. If…

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Answer 3

It sounds like you may have an issue with either the wiring or with the internal circuitry inside the Lippert Smart Jack #LC643589 itself. Check your 12v positive connections both on the battery terminal and inside the fuse holder for corrosion or…

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Answer 4

You will need a 12V battery for the Stromberg Carlson Electric Trailer Jack Part #JET-5000. The amperage draw for this jack at full load is 25-amps, so that is what I would want to know when shopping for a battery.

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Answer 5

Electric tongue jacks like the Electric Jack w/ Footplate - A-Frame - 25-1/8" Lift - 3.5K - Black #EJ-3520-BBX are designed to use a 12v power so if you want constant power I recommend using a trailer battery for connection. If you only want…

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Answer 6

There are some Dutton-Lainson trailer jacks that are made in the USA as well as a few that are not. Any jacks that we carry that are made in the USA have that as part of the description to help set them apart. Currently we have the following options:…

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Answer 7

The buttons, face and controls on the Lippert Smart Jack Electric Trailer Jack w/ Footplate - A-Frame - 22-1/2" Lift - 3.5K - Black #LC643589 are not a replaceable part. You will have to use your warranty if you are within its time frame or…

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Answer 8

With a lot of new trailer jacks they can start off stiff for some reason including the Lippert Smart Jack #LC285318. Usually manually running them up and down once or twice is enough to "break in" the jack. What probably happened with the…

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Answer 9

The only difference between 7-Way Utility and 7-Way RV is the color of the wires. The pin outs are the exact same so either would work just fine with the other. If you check out the picture I attached you'll see that the functions are all the…

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Answer 10

I have a complete replacement jack option for you, but the buttons on your Lippert Smart Jack #LC643589 are not replaceable so the only option is a complete replacement. If your jack is still within the 1-year warranty period then I recommend…

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Answer 11

The membrane of the control panel for your Lippert Smart Jack Electric Trailer Jack w/ Footplate #LC643589 is not replaceable but you can use a cover like the Ultra-Fab Protective Cover for Electric A-Frame Jacks #UF38-944020 to prevent further…

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Answer 12

Since the instructions don't have anything about maintenance I reached out to my contact at Lippert and he said that there really isn't any maintenance that is required for the Lippert Smart Jack #LC643589 aside from just making sure it is…

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Best Replacement for the Lippert Smart Jack Electric Trailer Jack

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