Curt C607-604 Gooseneck Hitch - What Could Cause The Hitch Ball Guide Pin To Bend?

Updated 07/08/2026 | Published 07/02/2026

Question:

After completing my first long-distance tow from SE AZ to MT and back, I removed the hitch ball to turn it over and stow it, only to find it would not seat all the way in the stow position. After further investigation, it appears the ball guide pin is bent slightly downward and forward, thus preventing the hitch ball from recessing into the fully stowed position. 1. What would cause this, given that the security locking pins were fully engaged? 2. How do I fix it? VR, Jay

asked by: Jay H

Curt C607-604 Gooseneck Hitch
(click to enlarge)

Expert Reply:

Hey Jay, thanks for reaching out. If the hitch ball's guide pin is bent, that isn't something we'd expect to happen during normal towing, especially if the ball was fully seated and both locking pins were completely engaged before towing. A bent guide pin is typically the result of an abnormal load, an impact to the hitch ball while it was installed or being handled, or the ball not being fully seated before towing.

Unfortunately, a bent guide pin isn't considered a serviceable component, so there isn't a recommended repair procedure to straighten it. Attempting to bend it back could weaken the pin or affect how the ball locks into the hitch. At this point I'd have to recommend replacing the hitch assembly. It isn't safe to use. If I were you, I'd reach out directly to Curt to see if they are willing to cover it under warranty.

expert reply by: Jesse M