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Troubleshooting a Tankless Water Heater that Won't Start  

Updated 10/30/2025 | Published 02/13/2025

Question:

Hello I bought a tankless water heater 2 years ago and it stopped working. It wont kick on or do anything but the thermostat is powered on. Can ypu help me please?

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Expert Reply:

Hey Breahna I can give you some basic troubleshooting steps but without knowing what model hot water heater you have I can't really get too specific. I recommended checking all your fuses and turning the unit on and off. Do you have any error codes when you do this? If it's propane your regulator may not be providing enough gas. You may also be under warranty so it would be a good idea to contact the manufacturer directly for their guidance.

Go ahead and comment below with any additional information and questions you may have.

expert reply by:
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Jerred H
Jerred H. profile picture

Jerred H.

10/30/2025

Hey Breahna, were you able to get your tankless water heater working again after checking the fuses and power cycling it? Knowing what ended up fixing it could really help others with the same issue.

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