Troubleshooting A Non-Working Leveling System On A 2009 Damon Challenger 377 Motorhome

Published 01/20/2023

Products Featured in This Question

Lippert Ground Control 3.0 Electric 5th Wheel RV Leveling System w Touchpad - 4-Point Set

(125)

$3587.50

Digital Multimeter with 42" Long Test Leads - LED Display

(3)

$21.00

Question:

Took the battery out put it on a trickle charge for 24 hours put it back.the batteries only a year old I’m wondering how I can manually get the jacks up so I could take it in to a shop. I can hear their try something trying to work. I’m in the driver seat and can hear a humming noise when I push the buttons but the jacks won’t retract?

asked by: Mark F

Helpful Expert Reply:

Typically when the Lippert Ground Control 3.0 Electric 5th Wheel RV Leveling System # LC358590 is malfunctioning it just needs a Zero Point Calibration Reset. It sounds to me like you may have already done this though so the next step is to check the power and ground to ensure that the system has what it needs to properly function.

When I spoke to Lippert in the past their tech stated that the system requires 12.75v to properly operate. I recommend checking the controller with a multimeter # PT89ZR and then working your way around to the other components (jacks, sensor, etc.) and ensuring each component is getting enough power. Make sure that you have proper connection to the frame of the trailer for the grounds and that there isn't any rust or corrosion build up that could interfere.

If you have the hydraulic Level Up system then you'd also want to begin checking the hydraulic lines for any leaks and ensure that the pump is receiving enough power to properly operate.

In my experience here 9 times of 10 the cause is always a weak/low battery.

expert reply by: Kevin C

Manual Activation Steps
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Zero Point Reset
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Mark

1/20/2023

Kevin C.

1/20/2023

To manually retract the jacks on your Lippert Ground Control 3.0 Electric 5th Wheel RV Leveling System # LC358590 you'll need to complete the following steps: Top of Jack Motor Override: Tools needed:3/8” drive ratchet and extension (no socket) 1. Find the port on the top of the jack motor 2. Remove the rubber plug 3. Insert the 3/8” drive into the port 4. Turn override until the jack extends or retracts to desired position. Bottom of Jack Motor Override: Tools needed:3/8” drive ratchet and extension, 5/16” socket 1. Find the port on the bottom of the jack motor 2. Remove the rubber plug 3. Insert the 5/16” socket into the port 4. Turn override until the jack extends or retracts to desired position.